usrentacar.co.uk Reviews 

1,565
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have used USRentacar for all our car hire in the USA for years. They are super helpful, and really responsive with queries. They are also great value for money, which is a huge plus. I love that th... See more

Rated 5 out of 5 stars

Completely stress free booking. Ordered car pick up from Miami beach and dropped off at Miami airport 3 days later. Took 5 minutes to book in at pick up, and literally 1 minute on returning. No hassle... See more

Rated 5 out of 5 stars

Excellent service. Website very user friendly. Always get a competitive price. I take out gold cover which includes everything I need. It’s great booking with a company which has everything covered as... See more

Rated 5 out of 5 stars

I've used Usarentacar many times now and have always been happy with their service. I always check alternatives who may initially appear cheaper but by the time you have chosen all the normal extras t... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Car Hire in the USA and Florida with U.S. Rent A Car


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

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(1,565)

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Rated 5 out of 5 stars

Excellent from start to finish

Booked a car from uk to be picked up in Miami, Easy to follow instructions! The staff at the airport were very helpful, the car was Exactly what we asked for! And on returning the car which again was very well explained instructions, Plus they organised a transfer to Miami port from the airport for the 4 of us, which was included in the hire price! Can highly recommend usrentacar, look forward to using this company again

December 2, 2019
Unprompted review
Rated 1 out of 5 stars

Poor infomation and assistance

Having booked a vehicle, I had to change dates, pick up and drop off location. I phoned and spoke with a representative and informed that I had to do it online.At no time during the booking did it state that there was a drop off fee as the location was outside Florida. All I got was that it would cost 500 dollar, no other suggesting of how to save a few dollars, but maybe I expected to much from a company willing to fleece their customers for every penny. Well after a lot of trying, I have saved myself almost 380 dollars. A little assistance and a few suggestions would make all the difference.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

Easy booking process

Easy booking process. Great prices, which were better than booking direct with the car hire company. Excellent customer service.

October 16, 2019
Unprompted review
Rated 5 out of 5 stars

The service from the Thrifty staff was…

Have used USrentacar for years, always a good service, this time we used Thrifty, the staff was excellent and then to top it off we got an SUV with 10 miles on the clock.

October 8, 2019
Unprompted review
Rated 4 out of 5 stars

I have to say that in general terms…

I have to say that in general terms your service is second to none.
You records will no doubt indicate the I have rented cars from Dollar U.K for over fifteen years and most years from Orlando. Our visits have usually been twice a year at an average of 42 days per annum.
About 10/12 years ago I was advised by your staff that I should join a frequent hirers club only to be told on my next visit as a non U.S citizen I was not allowed this card. It meant that I could take advantage of any offers. It also meant that I could not go to the office at the car lines without standing in line at the multiple desks for new arrivals.
I appreciate the first class of 99 per cent of your staff who I admire for there attitude to some very awkward customers.
Colin Thomson

October 7, 2019
Unprompted review

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