Utopia Computers Reviews 

145
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I Recently bought a new Gaming PC from Utopia & couldn't be Happier. Excellent customer service when ordering & staff were very helpful. Absolutely delighted with my new PC & will be recommending Utop... See more

Rated 5 out of 5 stars

First time using Utopia, but they're now top of my list. My PC was built exactly as specified, and quickly delivered. Ran into a problem a few days later (which as it turned out was my fault!), and... See more

Rated 5 out of 5 stars

The guys at Utopia are the best. They are always on hand and responsive to requests for help. Following an email asking for assistance sent late on Friday, I received a call on Saturday. We spent 9... See more

Rated 5 out of 5 stars

Very professional, friendly, knowledgeable service. We received amazing help, at point of purchase, for every component item, to achieve a balanced and powerful computer to suit our own individual n... See more

Company replied

Company details

  1. Computer Store

Information provided by various external sources

We're a team of multi-award-winning engineers, thinkers, modders and tech fanatics. We also happen to build the fastest, most customisable computers in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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No recent history of asking for reviews

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4.9

All reviews

(145)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service.

Great service.
Good advice.

April 23, 2020
Unprompted review
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Reply from Utopia Computers

Cheers Alex, appreciate the review! 🤜🤛 ^Mark

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish
With me being home (along with everyone else) right now, I needed a new machine that could provide a solid experience for work and gaming. Looking at self-building, I didn't want to faff about with lead times and the like, so looked around for a decent option. Utopia's strong reviews, and ethical approach to a living wage swung it for me and I ordered a machine that should last me for a long time.
The order process and build process was great, with lots of communication and advice along the way. Shipment also happened quickly, and I'm glad I ponied-up for the "Armour" as the box arrived looking like DPD had kicked it from Scotland all the way down here. Thankfully the machine was in great condition and I've been really happy using it ever since.

April 18, 2020
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Reply from Utopia Computers

Hey Adam 👋 Thanks for the kind words and for sharing your experience! We really appreciate you making a point of supporting Living Wage businesses 💛

I'll pass your thanks onto the team for doing such a great job in making the whole experience hassle-free for you.

Enjoy the system and take care :) ^Mark

Rated 5 out of 5 stars

Great quality and amazing suppport!

Great quality and amazing costumer support! Been using my device for more than 3 years and its still going strong!! Been in contact with the same guy whenever i needed something like a new battery for instance, his name is Robert - always helpful, quick Replys and very kind. Cheers mate!

April 17, 2020
Unprompted review
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Reply from Utopia Computers

Thanks for taking the time to share your Utopia experience over the years Ayman, that's fantastic and we really do appreciate it 💛 I'm also really happy to hear everything is still going strong - I'll pass on your lovely feedback to Robert, and as always, if you need anything in future don't hesitate to get in touch and we'll get you sorted 🤜🤛 Thanks again and take care ^Mark

Rated 5 out of 5 stars

I was recommended Utopia, I now highly recommend.

Its 2020, Kobe died, there has been mass fires in Australia, earth quakes in Turkey, locust swarms in East Africa but worst of all Covid-19 has made anyone with an IQ of 60 and over isolate with the exception of Demigods who work in care, shelf stacking and PC building. Utopia are no exception, absolutely nailed my build.

Barry the head of the Demigods who is also Scottish ( probs throws the odd tree ) kept me up to date and sorted my order. I was recommended Utopia by friend, who was impressed with their ability and speed to deal with a fault by a manufacturer, I now highly recommend them.

April 16, 2020
Unprompted review
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Reply from Utopia Computers

Hey Tommy 👋 This is quite possibly my favourite review yet haha! Thanks for all the kind words and support from you and your friend, we really do appreciate it - it means a lot. I'll be sure to pass on your awesome feedback to our trusty demigod leader Barry, when he's back from throwing those trees and generally being a badass. Take care, enjoy the new PC, and I promise 2020 will get better 💛 ^Mark

Rated 5 out of 5 stars

Very professional

Very professional, friendly, knowledgeable service. We received amazing help, at point of purchase, for every component item, to achieve a balanced and powerful computer to suit our own individual needs and budget. We achieved, in other words, the right computer, first time, at the right price.
We even have options for upgrading later when required. We were very impressed from start to finish. Feel they thought of everything.
Thank you Liam, thank you Utopia Computers.

March 11, 2020
Unprompted review
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Reply from Utopia Computers

Hey Ross, thanks for the kind words and support, we really do appreciate you taking the time to share your experience 💛 I'm glad the team looked after you and guided you through the whole process to make sure you got the right kit for the job! Cheers again and enjoy the new system ^Mark

Rated 5 out of 5 stars

Happy

Thought the process would be difficult but I was pleasantly surprised by the ease of which I was able to create my laptop.

Looking forwards to receiving my purchase.

March 4, 2020
Unprompted review
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Reply from Utopia Computers

Hey Ashley, thanks for leaving us a 5-star review! It's great to hear that we made the whole process nice and straightforward for you, and I'll be sure to pass on your thanks to the team 😎 All the best and enjoy the new laptop! ^Mark

Rated 5 out of 5 stars

Honest opinion...

Knowledgeable staff, Easy to order, Delivered in time&Good quality.

February 17, 2020
Unprompted review
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Reply from Utopia Computers

Hey Ali! I'm glad we impressed, and thanks for showing your support 💛 ^Mark

Rated 5 out of 5 stars

Utopia Computers - highly recommended !

Helpful, knowledgeable staff providing good customer service.
Just what is required for those of us with limited technical experience.
Highly recommended alternative to the national chains.

January 31, 2020
Unprompted review
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Reply from Utopia Computers

Thanks for the kind words and for shopping locally, we really appreciate the support 🙌 You know where we are if you've any questions - enjoy the new system! :) ^Mark

Rated 5 out of 5 stars

Great site with great options for the…

Great site with great options for the build.

Got my idea PC at a very good price too. can wait for it to arrive

January 17, 2020
Unprompted review
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Reply from Utopia Computers

Thanks for sharing your feedback Stuart, it's much appreciated 💛 It's great to hear you enjoyed using the site too, and I'll be sure to pass on the comments to the team! Enjoy the new system when it comes 🙌 ^Mark

Rated 5 out of 5 stars

Outstanding Service

I purchased a computer from Utopia in December and had great advice before I actually made my selection.
Once the computer arrived I had reason to call for advice about a slight problem I had (my own ignorance) and was given concise and patient instructions on where I was going wrong.
Overall I would have to say that I am extremely satisfied with the quality of build and the before and after sales service I have received from all at Utopia Computers.

January 8, 2020
Unprompted review
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Reply from Utopia Computers

Hey Alan 👋 Thanks very much for taking the time to share your experience - we really do appreciate it! It's great to hear our team made everything nice and straightforward and I'll be sure to pass on your compliments. Enjoy the new system and you know where we are if you have any other questions at all :) ^Mark

Rated 5 out of 5 stars

Very helpful and understanding with a…

Very helpful and understanding with a computer clueless mum buying for her son!! Very impressed.

December 3, 2019
Unprompted review
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Reply from Utopia Computers

Hey Mandy 👋 Great to hear we made the whole process as straightforward and stress-free as possible! Thanks a lot for sharing your experience and I'm sure your son will be over the moon with his present. All the best :) ^Mark

Rated 5 out of 5 stars

Great service

Great service, thank you for the recommendations. Great communication and easy user experience on the website itself.

December 1, 2019
Unprompted review
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Reply from Utopia Computers

Thanks very much for the kind words Patrick 🤜🤛 We really appreciate you taking the time to leave us a review and showing your support. Enjoy the new system and you know where we are if you've any questions! ^Mark

Rated 5 out of 5 stars

Quality service.

Throughout the buildling I was kept up to date on the progress. Delivery was fast, and I was given the means to track my delivery wherever it went over the 1 day it took to get to my doorstep. The box, or rated case, it was delivered in was made specifically for my pc. On top of that it was ready to use out of the box and the inside is very neatly organised.Rated 5 for excellent service, transparency, quality work and delivery.

November 30, 2019
Unprompted review
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Reply from Utopia Computers

Hey Ben 👋 Cheers for the 5 star review and for sharing your Utopia experience! It's great to hear it was a very smooth one and I'll pass on your compliments to the team. Enjoy your new PC dude :) ^Mark

Rated 5 out of 5 stars

Dont know what I would have done if it…

Dont know what I would have done if it wasnt for Sean, my son wanted a gaming PC for his Christmas and Sean helped me in every way and to get best price. Highly recommend

November 26, 2019
Unprompted review
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Reply from Utopia Computers

Hey Lindsey, thanks for the very kind words! I'll be sure to pass on your thanks to Sean, and I'm sure your son will be absolutely over the moon with his present 😎 You know where we are if you have any questions getting set up. All the best. ^Mark

Rated 5 out of 5 stars

Superb service the staff are really…

Superb service the staff are really friendly and very helpful, making sure you get the most for your money. Would recommend the company.

November 15, 2019
Unprompted review
Utopia Computers logo

Reply from Utopia Computers

Thanks very much, Claire, we're glad you had a great experience! I've passed on your thanks to the team 🙌 ^Mark

Rated 5 out of 5 stars

Competitive price and wonderfully…

Competitive price and wonderfully friendly and knowledgeable team

November 15, 2019
Unprompted review
Utopia Computers logo

Reply from Utopia Computers

Cheers Daniel, that's very kind! We really appreciate the support - I've passed on your thanks to the team 🤜🤛 ^Mark

Rated 5 out of 5 stars

Excellent service from start to finish. Works perfectly on arrival.

Excellent service from start to finish and all the info you need on the technical details that might seem obscure.
Once the computer arrived, it exceeded my expectations and performs perfectly.
With the lifetime labour for upgrades and the build meaning it's entirely upgradeable across all components, I'll definitely be using Utopia Computers as and when I decide to upgrade it in due course.

November 14, 2019
Unprompted review
Utopia Computers logo

Reply from Utopia Computers

Hey James 👋 Thanks for the kind words; it's great to hear we made the buying experience super-easy for you - enjoy the new system when it comes! :) ^Mark

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