Vacatia Reviews 

307
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

I am and owner at Grandview.I did extra vacations at The Berkley Las Vegas I rented 4 rooms. Dirty, not like the past.No maid service. Contacted Vacatia they just aquired Vacation Village, sa... See more

Rated 5 out of 5 stars

Scottsdale Camelback Resort is a relaxing getaway destination. The units are nicely furnished and the kitchen is well-stocked for any home cooking, or make use of the poolside restaurant and bar. The... See more

Rated 1 out of 5 stars

Ever since we purchased our unit at Grandview Las Vegas, we have placed our unit in the rental pool. Since we began using the rental pool, we have consistently received a rent check that was at lease... See more

Rated 5 out of 5 stars

The wonderful staff always makes our stay great. Also, the small size of the resort allows greater comfort. I always expect the best as it has been but must add that the pool area is showing signs of... See more

Company details

  1. Vacation Rental
  2. Travel Agency

Written by the company

Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.


Contact info

3.0

Average

TrustScore 3 out of 5

307 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.0

All reviews

(307)

25 reviews in the last 12 months

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Rated 3 out of 5 stars

Alright Stay !

Except for a few roaches our stay was good. The beds, room sizes, and cleanliness was good. I would return if that was the only place with an opening.

June 27, 2017
Unprompted review
Rated 4 out of 5 stars

Very nice resort

Very nice resort, kept up well. Staff was mostly helpful and friendly. Not sure why pools were closed when it rained (with no lighting present) as it rains a LOT in Orlando in June. Condo was awesome. Restaurants were a bit pricey and quite slow. It would be nice if some food option, on-site, stayed open late to accommodate late evening returns from the parks. Local transportation is practically a must. Most places are too far to walk in the rain/heat. Shuttle was OK. Had one great driver that was very informative and another that crashed our bus into a pole. Overall a nice stay but a rental car would have fixed most of our troubles!

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

House keeping

House keeping tried to say that they didn't find I I pad left in the room. After further investigations they said they had it. I wonder if the cleaning company is the right company

June 27, 2017
Unprompted review
Rated 4 out of 5 stars

Family stay after a cruise

We were able to book five 2 bedroom Villa's for our family Orlando stay. I made several call to them and everyone I spoke with was very pleasant and helpful. I will gladly recommend and use them again. Great customer service!

June 27, 2017
Unprompted review
Rated 3 out of 5 stars

Vacatia

Vacatia representives were great booking was great everything went as the directions noted. The resort itself could have been alot better, it was not very clean. The floors were not moped the showers were not cleaned. The bed linen didn't look clean either, so the first 2 hrs of my vacation I spent it cleaning instead of swimming with my family. I washed all bed linen, mopped, wiped all surfaces, srayed everything with lysol. The location of the resort was great quiet family friendly.

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

Our summer vacation

I love the property we were on Regal property Resort .me my family we enjoyed all the property had to offer.the pool .the arcade for my grandkids.and the bar area for us audults .the homes were beautiful.we will return again soon..Thanks so much.

June 25, 2017
Unprompted review
Rated 5 out of 5 stars

Vacatia is great!

Vacatia is great!! They allowed me to make my reservation on my family vacation and make payments on it until I paid it in full right before our trip. We had a wonderful time at Star Island Resort and I would recommend it to everyone!!

June 23, 2017
Unprompted review
Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. Easily accessible. Had problems with our resort and Vacatia stepped in to help!! Would def use Vacatia again!

June 23, 2017
Unprompted review

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