Vacatia Reviews 

307
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

I am and owner at Grandview.I did extra vacations at The Berkley Las Vegas I rented 4 rooms. Dirty, not like the past.No maid service. Contacted Vacatia they just aquired Vacation Village, sa... See more

Rated 5 out of 5 stars

Scottsdale Camelback Resort is a relaxing getaway destination. The units are nicely furnished and the kitchen is well-stocked for any home cooking, or make use of the poolside restaurant and bar. The... See more

Rated 1 out of 5 stars

Ever since we purchased our unit at Grandview Las Vegas, we have placed our unit in the rental pool. Since we began using the rental pool, we have consistently received a rent check that was at lease... See more

Rated 5 out of 5 stars

The wonderful staff always makes our stay great. Also, the small size of the resort allows greater comfort. I always expect the best as it has been but must add that the pool area is showing signs of... See more

Company details

  1. Vacation Rental
  2. Travel Agency

Written by the company

Vacatia is the resort marketplace for vacationing families and friends. Our mission is to make family vacations better and to help family resorts thrive. We make it easy for guests to find and instantly book their perfect resort residence, combining the space of a home and the services of a hotel. Vacatia provides real-time rental listings, large photos, floor plans, and detailed resort information, supported by Vacatia Guest Care and multiple flexible payment options. We work with 600+ select professionally managed resorts and resort residence owners at leading hospitality, vacation ownership (timeshare), and premier independent resorts. Vacatia also partners with select brands to operate vacation ownership marketplaces. Vacatia is a member of the Family Travel Association and the American Resort Development Association (ARDA), which named Vacatia the winner of the "ACE Innovator Award: Industry Partner" category of the 2017 ARDA Awards. Vacatia is venture-backed company founded in 2013, and is headquartered in San Francisco Bay Area, CA.


Contact info

3.0

Average

TrustScore 3 out of 5

307 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.0

All reviews

(307)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great room,service was excellent

Great room,service was excellent, only down part was being coherence to do a "90min" time share presentation that turned into 3hrs of time that I really needed....other then that...5star resort and service

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

Vacatia was easy to use and very …

Vacatia was easy to use and very affordable. I got a great deal using them. It was better than the resort itself prices. I was nervous about giving my card number to just any random vacation company but felt excited and comfortable after talking with them. You will get conferfamtions and emails with your reservations. This company is legit. I recommend booking with them over others or even the resort because they have great deals.

June 27, 2017
Unprompted review
Rated 4 out of 5 stars

Fine print

We had a great time, but knowing the true price or the resort would've been the only thing that could've been better. I'm sure it was in the fine print, but the fact that I was going to have to pay another $200+ for the resort would've been nice

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

Nervous about zero refund policy

I was really a little nervous to book with a paying ahead of time with zero refund policy however I was pleasantly surprised when I arrived at the resort I still had to wait in line and do the whole checking in process which irritated me however the resort was amazing that I stayed at and for a rate of $91 plus resort fee you couldn't beat it with a stick so I was totally thrilled super easy to book and it was cheaper than staying in a hotel wonderful experience

June 27, 2017
Unprompted review
Rated 5 out of 5 stars

Awesome Orlando Vacation

Planning our vacation using Vacatia was easy. I had to make a last minute change and the staff was extremely responsive and helpful. They made the changes and reconfirmed our hotel stay. My family loved the Villas at the Omni hotel, my 9 year old daughter said it was the best hotel ever! We loved it....Thanks Vacatia!

June 27, 2017
Unprompted review
Rated 3 out of 5 stars

N happy

Master bedroom door didn't look. Guest member from top floor be walking and opening that patio door all nigh long that I tough they were moving furniture around never mind I'll give you a 2 star

June 27, 2017
Unprompted review

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