Beautiful subscription box from Highland Rose Melts. A family run company with customer service is outstanding! Listens to their client base too with beautiful,”more bang for your buck” fragrances... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a lovely family business offering fantastic customer service. Very friendly and extremely helpful. The products are of the finest quality with lovely, long lasting fragrances. They make the wh... See more
Company replied
Absolutely thrilled with my delivery! The parcel arrived incredibly fast and everything was packaged beautifully with no damage. The cold throw is amazing, but once melted, the scent fills the entir... See more
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Gorgeous Halloween box…like opening a present to yourself! Loving the pumpkin fragrances and Cashmere Oudh. Quick communication and attentive service as usual from the wonderful Highland Rose Melt... See more
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Company details
Written by the company
Highland Rose Melts is a family-run business born from a passion for handcrafted fragrance and a love for the Scottish Highlands. Founded by Dave and Shelly, we specialize in high-quality, hand-poured soy wax melts, luxury candles, and reed diffusers that transform your home into a sanctuary. Our products are 100% handmade in small batches using ethically sourced, cruelty-free ingredients. From our signature Highland scents to our popular monthly VIP subscription boxes, we pride ourselves on delivering premium home fragrances without the luxury price tag. Experience the magic of the Highlands with every scent.
Contact info
United Kingdom
- Info@highlandrosemelts.co.uk
- www.valleyrosecandles.co.uk
4.8
Excellent
368 reviews
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Replied to 100% of negative reviews
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Outstanding products
I can't recommend this products enough.
I have the wax melts and the diffuser and WOW the melts last forever and smell out of this world plus the diffuser blow me away never ever had a diffuser like it within minutes it filled my room with its scent of Alien.
I will NOT go anywhere else to buy my wax melts or diffusers and can't wait to try the other products they sell.
Thank you so much Vally Rose Candles for outstanding products,Communication and delivery wish I could more than 5 stars xxx
August 18, 2023
Unprompted review
Reply from HIGHLAND ROSE MELTS
Wow! Thanks so much for the lovely review x 😘
Reply from HIGHLAND ROSE MELTS
Thankyou Dean.
5 star
5 star
Great company to purchase from beautiful soft wax and long lasting scent ,great variety to choose which will suit all ,
Great unbeaten prices and customer service ...great delivery service too ... cant beat this lovely small family business ,will always support as one of the best ! U wont be disappointed give them a try xx
July 25, 2023
Reply from HIGHLAND ROSE MELTS
THANKYOU SO MUCH!!!! What a lovely review. 😍
Very quick delivery
Very quick delivery, lovely handwritten welcome note, fabulous product. Well done and good luck with a brill business 👍😄
July 25, 2023
Reply from HIGHLAND ROSE MELTS
Thank you so much x
Fantastic Range!!
Valley Rose is my ultimate go-to company for wax melts/ candles & diffusers!
Sun Kiss is my favourite scent & have this in the entire VRC range!
Company owners, Shelly & Dave go absolutely above & beyond to make sure their customers receive exceptional service/products with a special personal touch.
Love, love, love VRC!
July 24, 2023
Reply from HIGHLAND ROSE MELTS
Thankyou so much!!!! 💓 we can't tell you how much we appreciate this.
Thanks Wendi x
Reply from HIGHLAND ROSE MELTS
Thankyou so much
All the clam shells are beautiful…
All the clam shells are beautiful wonderful smells x.
July 10, 2023
Reply from HIGHLAND ROSE MELTS
Thankyou for the great feedback!! We are glad you are enjoying our products. We love making them x
Items were shipped really quickly and…
Items were shipped really quickly and product is incredible! I am so grateful to have a company like Valley Rose Candles.
June 30, 2023
Reply from HIGHLAND ROSE MELTS
Thanks so much for the great feedback!!
Excellent quick service and very…
Excellent quick service and very reasonably priced. I purchased some of the fragrance melts and would very highly recommend to my friends
June 27, 2023
Reply from HIGHLAND ROSE MELTS
Thank you so much for great feedback. We are so happy you are enjoying your wax melts.
Absolutely love my wax melts from this…
Absolutely love my wax melts from this company! It was my first time ordering and I chose a selection of different scents, I was not disappointed!! Wow I could smell the melts before I opened the package. They all smell absolutely amazing!! Highly recommend this company, I will definitely be making another order soon. Thank you Valley Rose for your fast, friendly service and making my home smell amazing!!
June 16, 2023
Unprompted review
Reply from HIGHLAND ROSE MELTS
Thank you Sarah, we are so happy you are enjoying your wax melts x
So many choices
So many choices. I never buy my wax melts anywhere else. Love the smells. They are packaged lovely and a little personal note included.
May 30, 2023
Reply from HIGHLAND ROSE MELTS
Thank you for the lovely words Joanne, we are so pleased you enjoy our wax melts. X
The wax melts smell lovely
The wax melts smell lovely, they are a good price and at 80g a good size. The wax is easy to remove.The owners seem like a lovely couple and quick to answer any questions.
May 14, 2023
Reply from HIGHLAND ROSE MELTS
Thank you so much for the lovely review Joanne x we are so happy that you are enjoying the wax melts.
Excellent service
Excellent service. There was an issue with my order and the company sorted it quickly and sent me a replacement product. Would recommend to anyone
May 2, 2023
Reply from HIGHLAND ROSE MELTS
Thank you for the great review Matthew
Reply from HIGHLAND ROSE MELTS
Thank you so much Carol, so glad you are enjoying the products
Very helpful fast delivery and they…
Very helpful fast delivery and they smell absolutely amazing
April 27, 2023
Reply from HIGHLAND ROSE MELTS
Thankyou so much for the lovely review x
Great website and a great service
Great website and a great service. The products are lovely and just keep on giving :-)
March 6, 2023
Reply from HIGHLAND ROSE MELTS
Thank you for the lovely words
Excellent product I constantly Place an…
Excellent product I constantly Place an order every month, new fragrances all the time that smell divine. Delivery always prompt and to top it all off Shelly and Dave have the best customer relationship with their customers
March 16, 2023
Reply from HIGHLAND ROSE MELTS
Thank you
Loving the wax melts from valley rose…
Loving the wax melts from valley rose candles,I'm a wax addict who has tried a lot of vendors,this one is by far the best,beautiful melts that last a long time,fast delivery & Dave & Michelle are lovely,keep you up to date with everything,customer service is fab 👌
February 28, 2023
Unprompted review
Reply from HIGHLAND ROSE MELTS
Wow Thank you so much
Fast becoming the only company I'll be…
Fast becoming the only company I'll be using (once I've used up my old YC, Scentsy and Cozy).
Don't be fooled by the reasonable price tag as valley rose wax compeats with these big expensive brand's hand's down!
Super fast delivery and superb customer service from the lovely Dave and Michelle.
February 16, 2023
Reply from HIGHLAND ROSE MELTS
Thanks so much x
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