I don't know if i was scammed or if they have gone into administration but I paid over £2500 for bifold doors in December and they have never arrived. No communication, the website no longer exists, e... See more
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Order VD6530 I personally found this company great to deal with. I initially went on line which was a very easy process to choose a new front door. The company gave me a follow up call the following... See more
From my initial enquiry all the way through to fitting my experience with Value Doors has been exceptional. Everyone i have spoken to on the phone has been friendly & helpful. Special shout out to our... See more
Company replied
VERY IMPRESSED! Liam was phenomenal—so helpful, zero pressure, and always on hand with advice and support. TRULY FAULTLESS customer service. We ordered a black aluminium kitchen window, French... See more
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Company details
About Value Doors and Windows
Written by the company
Contact info
100 Thornes Lane, Wakefield, WF2 7QX, Wakefield, United Kingdom
- 0333 051 0365
- sales@valuedoors.co.uk
- www.valuedoors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Hi this company is doing everything…
Hi this company is doing everything right from Paul and sue to the guys that delivered the bifold doors today Nigel and I can’t remember the other guys name but both were fantastic thank you
Door is great
Door is great, good price and a special thank you to wayne the fitter
Highly recommended
Very well priced doors, got a comp door and side light supplied and fitted.
Excellent service, both from Value doors and the fitter they used. Very helpful and careful to make sure the job was completed how I wanted it. Can't fault them, highly recommended.
Very good doors
I ordered two matching doors, the sales assistant helped me with some details and I was happy with the price. I've ordered windows and a door from them before which are great quality but were delivered late. I tried again with this company and again the doors were late. However the manager did sort it out and they were delivered the following day. Again, the quality is excellent. I would say Value doors are good value, there's a chance of delays but worth the wait. I would recommend
Romeo fitted our new door
Romeo fitted our new door, frame and separate side window. He was conscientious, exacting, tidy and helpful. I thoroughly recommend him and am pleased to have chosen Value Doors for the work carried out. My thanks for the efficient job done. Ann Turnbull
We are really pleased with our door
We are really pleased with our door. Fitted with care & professionalism. Care taken of our property & the little mess there was, cleaned & tidied.
One slight criticism. We were told fitter would be with us between 9 & 10 am, but didn’t arrive until 1pm.
Apart from that, pleased with outcome.

Reply from Value Doors and Windows
PLEASE READ
If you are contemplating using this company, PLEASE AVOID!!!
It took 6 attempts to get the sizing and finish correct.
They show a lot of interest when looking for a sale but snails pace when there is a problem. Be prepared for a lot of wasted days off, being let down and very limited communication.
The owner of this company needs to re-evaluate his procedures, communication and quality, I wish I had read reviews before using.
On a final note to sum this company up the Operations Manager couldn't even be bothered to return my call to check that everything was finally okay.

Reply from Value Doors and Windows
the ease of purchasing and having my…
the ease of purchasing and having my new french doors fitted. The engineers that did the fitting were polite helpful and informative, thank you

Reply from Value Doors and Windows
Highly recommend!
Nicky and Rob fitted our door last week and their workmanship is second to none. They took their time with it to ensure everything was fitted correctly and explained everything to us once they had finished. There was also a section in the front of our door which needed rendering which they also sorted. The finish inside and out was perfect and they left no mess at all. The door itself is premium quality and the customer service is a cut above the rest. I recommend the 48mm slab. I also must add that I am very particular so praise from myself is praise indeed! The best around!

Reply from Value Doors and Windows
Absolutely delighted, first rate service and installation.
What a great company to deal with, from the start they were extremely helpful even though I changed various options. Installation was quick and the fitter could not have done a better job, he even did little things on the day that I asked for. I cannot fault the workmanship. To say we are delighted would be an understatement. If you are looking for good value and excellent products go with this company.

Reply from Value Doors and Windows
Love my new windows
Love my new windows, fitters were really good . Cleaned up any mess they made.

Reply from Value Doors and Windows
Fantastic service from start to finish
Fantastic service from start to finish. From the helpful advisors to the actual fitting. All done very quickly. Phil was superb and informative when both surveying and fitting. We'll be back in touch when we want the back door doing in the future.
Order VD-5665.

Reply from Value Doors and Windows
Fast delivery and great follow up.
The new door was made and delivered within 3 weeks. The original fitter rushed the installation and did not fit it neatly! However another fitter was sent out to correct the work and has done a great job. Very happy with the finished work. VD 5663

Reply from Value Doors and Windows
Good service and great door.
The ordering and Install were fantastic. No complaints but I have given 4 stars not 5 cos of 2 simple things.
1. Even though I had selected a payment plan, there was an initial mistake asking me to pay in full before the install date.
2. The door was delivered to my home and I had to help the driver offload, whilst I was in the middle of a meeting. Imagine if I wasn't home and it was my pregnant wife what exactly would have happened?

Reply from Value Doors and Windows
The whole ordering and fitting was…
The whole ordering and fitting was excellent very professional and polite the bi fold doors are of superb quality would definitely recommend this company

Reply from Value Doors and Windows
The fitters were great arrive on time…
The fitters were great arrive on time and left no mess and the door looks lovely thankyou

Reply from Value Doors and Windows
Easy process, fantastic product and great fitting - very happy
Really easy to select the door online and then the surveyor came around, was quick, polite and efficient. The same guy came to fit the door and it looks fantastic! He was tidy, quick and walked us through everything. A great experience and I would happily recommend them!

Reply from Value Doors and Windows
Romeo saves the day
My front door was originally supposed to be fitted on a Saturday... Took annual leave to have the installation done and nobody turned up all day and no communication! Having said that, they fitted me in on the following Wednesday and the fitter, Romeo, was here 9am sharp and was very thorough, professional and friendly. Installation was completed to a high standard with everything clearly explained. After the initial disappointment of a no show, a very positive experience

Reply from Value Doors and Windows
New door install
Great delivery, door looks great, fitter was fast and has done a great job

Reply from Value Doors and Windows
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