Vanished VPN Reviews 55

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Been with them over 4 years. Started on the monthly plan, then once tested switched over to annual. Only issue was I had to cancel the monthly one, may of been able to transfer but didn't research. Ne... See more

Rated 5 out of 5 stars

Great Value and Great Product I've found my Invizbox2 to be stable, easy to connect and most importantly reliable. It delivers the content I want to watch over the different regions. I'm happy wi... See more

Rated 5 out of 5 stars

Top of their game, great customer service, have found they always find a solution to any problem I have encountered...even to the point of creating a 'work around' while fixing the complex issues th... See more

Rated 1 out of 5 stars

Super Upset! They guarantee total Refund within 30 days. I have bought the annual plan two days ago. I want to have the refund since Netflix Italy is 100% blocked. And? No way to have refunded.... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Protect your privacy and data while surfing the web, and remain anonymous. Anonymity, security & privacy for less than the price of a beer each month.


Contact info

4.1

Great

TrustScore 4 out of 5

55 reviews

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Rated 2 out of 5 stars

Too hard to setup

November 7, 2018
Unprompted review
Vanished VPN logo

Reply from Vanished VPN

Hi Jamie. Sorry to hear this. We do have an extensive library of how to docs to help you (https://www.vanishedvpn.com.au/setup-guides/ ) . If you are still stuck, our friendly Helpdesk team can also assist - help.vanishedvpn.com

Rated 3 out of 5 stars

been having issues playing my games…

been having issues playing my games while the vpn is active

October 7, 2018
Unprompted review
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Reply from Vanished VPN

Hi Joshua,

I suspect this is due to ports being blocked. We block all but essential ports on all servers apart from our P2P servers. The reason is to block bit torrent to keep everyone on the right side of the law. If you connect to the P2P servers, you should find that gaming is working fine. If there's any particular location that you want to use for gaming, let. us know, and we should be able to set up servers for you help.vanishedvpn.com

Rated 5 out of 5 stars

So easy to use

So easy to use. Quick and cheap to purchase. I found the YouTube tutorial so helpful; it guides you step by step on how to set up your VPN and then it is so easy.

October 4, 2018
Unprompted review
Rated 1 out of 5 stars

Still waiting for my mini router to…

Still waiting for my mini router to arrive - purchased a Roku player from New York at the same time and that arrived 5 days ago. Have sent several emails to Vanished over the past few days and have not response from them. So far its been lousy service

August 4, 2018
Unprompted review
Rated 5 out of 5 stars

Better than well-known competitors...

I recently renewed my subscription with vanishedvpn and was more than happy to do so. I have checked out some of their better known competitors and in my view vanishedvpn outperforms them, particularly in being able to offer consistent and reliable solutions for regional geo-blocks. Vanishedvpn offer obliging and courteous customer service and their ‘how to’ documentation is clearly written and user-friendly. Very happy with vanishedvpn.

July 8, 2018
Unprompted review
Rated 5 out of 5 stars

Even Linux works

Absolutely the best I tried. I went to about a dozen others, some famous and some not, but the only one that worked properly after I had set it up was Vanished!

July 5, 2018
Unprompted review
Rated 5 out of 5 stars

Best vpn service

Best vpn service, I will never switch. I've been so happy with the ease of use and service. They deserve more than 5 stars

May 31, 2018
Unprompted review
Rated 1 out of 5 stars

internet speed with the VPN is unusable

All I want to do is stream Netflix. With the use of this VPN however, it is practically impossible to do so because of the laughably slow download speeds. One should be notified of this before purchasing. Will not be renewing.

May 10, 2018
Unprompted review
Vanished VPN logo

Reply from Vanished VPN

Speed can be affected by many factors in your environment including the capability of your device and router. A VPN will always take bandwidth required to create a secure tunnel. Unlike our competitors, we don't throttle bandwidth, and we optimise encryption for speed.

Rated 5 out of 5 stars

Vanished are amazing and their customer…

Vanished are amazing and their customer service is excellent... Responsive and incredibly good service

April 30, 2018
Unprompted review
Vanished VPN logo

Reply from Vanished VPN

Thanks for taking the time to post this review Brad. We're glad you're happy with the service, and will pass on your comments to the support team.

Rated 5 out of 5 stars

Very happy

Fantastic company - no issues with payment/service/etc. very helpful to set VPN up. VPN works perfectly- gives me piece of mind when I’m doing online banking and shopping online.

April 27, 2018
Unprompted review
Vanished VPN logo

Reply from Vanished VPN

Thanks for taking the time to post this review Sally. We're glad you're happy with the service.

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