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VaporDNA Reviews 16,077

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 253 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting knowledgeable and friendly representatives who respond quickly and help find suitable products. Many people appreciate the competitive and low prices, along with a wide selection of products that are often described as high quality and exactly as advertised. The ordering process is frequently noted as easy and smooth, with many consumers receiving their products quickly and well-packaged. However, some customers also noted issues with shipping, mentioning that orders occasionally took longer to arrive than expected, even with expedited shipping. A few other people also felt that customer service was unresponsive or that defective items were not replaced with new products, but rather with store credit, leading to additional shipping costs.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great selection, quality, and competitive... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many reviewers praising the fast... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Price

Customers had positive experiences with price, often highlighting the great and unbeatable prices, which were... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the staff for being friendly,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 5 out of 5 stars

VaporDNA has been my go to for vape supplies for awhile now. I've never had an issue ordering from them or receiving shipments. Prices are always better then other stores with no compromise on quali... See more

Rated 5 out of 5 stars

I had a great experience ordering from this online shop. Customer service was top-notch -- reps were knowledgeable about the products and helped me find what works best for me based on my needs. Got... See more

Rated 5 out of 5 stars

Very fortunate to have found this shop. Prices are routinely low & competitive with other stores and they offer such an abundance of items to choose from no matter the category. Everything in my exper... See more


Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(16,077)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It seemed to take a lil longer to…

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping.
Otherwise.. we've had no quality issues, no damage during shipping and the items are packed nicely so they aren't damaged.
Thank you again!
You'll have another order from me in about 2 weeks.

May 26, 2026
Rated 1 out of 5 stars

I asked for help while there was still time

It's got sent to the wrong address and I tried to stop it. USPS said they couldn't do anything about fixing the issue that it was to late. And I don't think the people at the address it went to is going to return it. So I'm out almost $70. I still need what I ordered but I don't know if I'm going again with you. I'm pretty upset. I spend around 200-300 a month in my and my husband vape needs, I was excited when I found you guys. But when I tried to fix this issue while there was still time.... I got no help.

May 25, 2026
Rated 5 out of 5 stars

I’ve had nothing but great experience…

I’ve had nothing but great experience with this company vapedna I’ve been ordering a lot of stuff from them very efficient very fast shipping very reliable and dependable as far as having products in stock five stars all the way around thanks again would definitely recommend to other people and I have recommended

May 25, 2026
Rated 2 out of 5 stars

No replacements for broken items

The company sent me a disposable vape that didn't work but only gave me store credit instead of replacing the item so they are making me pay the $12 shipping fee again to get a replacement which is so messed up. I bought as many as i could with the money that i had and I'm really upset that they won't replace it. I've found sites that are both cheaper and charge less for shipping so I'll be using those going forward. Very unhappy.

May 15, 2026
Unprompted review
Rated 4 out of 5 stars

Love the products

Love the products! Shipping seems a little long for the price but it’s worth it since it’s the only place anymore I seem to find the product/ flavors I want.

May 6, 2026

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