Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great price but clunky check out procedure if you use credit cards. After purchase I had to track down customer service and have them match my credit card screen shot to enable my shipment. While I wa... See more
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Had some issues with the postman. The helpdesk team solved my problem rapidly and professionally. Not giving 5 star bc i asked for a color (they told me to choose between 2 options) and gave me the... See more
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I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more
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Company details
Written by the company
With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.
VapoShop - Simply Vaporizers
Written by the company
- Europe's first specialized vaporizer store
- VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
- Fast and secure shipping
- Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
- Authorized reseller
- We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
- Expert advice
- As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.
Contact info
4.3
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from VapoShop
Thank you for your kind words. We're thrilled to hear everything was perfect and that it arrived ahead of schedule—just how we like it! 🚚💨
Reply from VapoShop
Thank you so much for your feedback! We're glad everything went fine and hope to welcome you again soon. 😊🌿
Reply from VapoShop
We're glad to hear the journey was seamless from start to finish!😊🧩
Ordered on the 15th delivered on 18th.
Ordered on the 15th delivered on 18th.
Everything was OK
June 16, 2025
Reply from VapoShop
We are happy to hear everything arrived just right and on time. Enjoy your purchase! 🚚🌿
Reply from VapoShop
Thank you for your review! Wonderful to know everything arrived just right!📦🍃
Reply from VapoShop
Great to hear your order arrived quickly and just as expected! A smooth delivery makes all the difference. Enjoy your purchase! 🔥😃
item does not work, it neither heats contents installed nor produces vapour.
there seems to be no response regarding the unserviceability of this crafty plus or to my request to return the item and receive a refund
June 10, 2025
Reply from VapoShop
Thank you for your feedback. We received your ticket yesterday and want to assure you that it is currently being reviewed.
Please note that our agents are unavailable on weekends as they enjoy their well-deserved time off. We will provide a response promptly. Thank you for your patience.🍃
Everything fine
June 10, 2025
Reply from VapoShop
Great to hear everything went smoothly! We appreciate your support and look forward to serving you again. 🚀🔥
5 stars for me is when nothing went…
5 stars for me is when nothing went wrong during the ordering and buying process. Nothing went wrong thank you for your help.
Jetzt bin ich dower high. 👌🍃
June 3, 2025
Reply from VapoShop
Thank you for the great review. We are happy to hear everything went as it should. Happy vaping! 🌿💨
Stop using UPS as its been saying on…
Stop using UPS as its been saying on the way for 4 days now and still it's not been delivered. I know it's not your fault but if you could chase it up I would be grateful as I need the product for a present.
June 3, 2025
Reply from VapoShop
We understand how disappointing this delay must be and truly regret the inconvenience it has caused. While the shipment is still in transit, we have already contacted UPS to follow up and will continue to monitor its progress.
In the meantime, our support team is ready to assist—please reach out to them, and they'll help ensure your delivery is sorted as quickly as possible. We truly appreciate your patience and are doing everything we can to get this resolved for you! 🚚💨
Reply from VapoShop
Glad to hear you found exactly what you were looking for. Enjoy your new purchase! 😃🔥
Good value for miney
Timely delivery, excellent price . They answered propmtly to all my mais
May 28, 2025
Reply from VapoShop
We appreciate your kind words! So happy to hear you had a great experience. 😊🌿
The Puffco Proxy is a great vaporizer…
The Puffco Proxy is a great vaporizer for extracts and some types of hash. Superfast delivery to Spain.
May 16, 2025
Reply from VapoShop
Great to hear you’re loving the Puffco Proxy! It’s an excellent pick. Enjoy your sessions!🌿💨
Reply from VapoShop
Thank you for sharing! We are happy to hear everything went well and appreciate your support! 😊✨
I still haven’t got anything
I still haven’t got anything. What’s going on with my order?
May 6, 2025
Reply from VapoShop
We’re sorry to hear you have not received your order yet! We see that the carrier was unable to deliver it, and it has been waiting for you at a UPS Access Point since the 9th May.
We recommend reaching out to customer service for more details and assistance in retrieving your package. We truly appreciate your patience and are here to help if you need anything else! 😊📦
Still waiting
Still waiting, UPS not able to deliver for no reason, Vaposhop customer support is friendly but im still waiting for new information, would be nice to kept up to date after 3 weeks of waiting. Vaposhop should consider switching to another logistic service.
April 22, 2025
Reply from VapoShop
Thank you for sharing your experience. We're truly sorry that your order has been delayed for so long, and we completely understand how frustrating this must be. We appreciate your patience and your kind words about our customer support team—we always strive to provide the best service possible.
We’re actively working to get more information and will keep you updated as soon as we have any news. Please know that your satisfaction is our priority, and we’ll do everything we can to resolve this situation for you as soon as possible. 🍀 📦
Top service
Top service, very good price, great product and fast delivery! Big shootout to their Customer Service, Patricia was great in answering my questions!
May 2, 2025
Reply from VapoShop
Thank you for the awesome feedback! So glad everything was smooth, and we can’t wait to serve you again! 😊✨
Had some issues with the postman.
Had some issues with the postman.
The helpdesk team solved my problem rapidly and professionally.
Not giving 5 star bc i asked for a color (they told me to choose between 2 options) and gave me the opposite one that i asked for.
May 6, 2025
Unprompted review
Reply from VapoShop
We're glad our helpdesk team could assist you quickly. We are sorry about the color mix-up—we understand your disappointment. Your feedback is valuable, and we’ll work on improving for the future. Hope to provide an even better experience next time! 😊⭐
Everything was perfect! N1
Everything was perfect! The ordering process was smooth, and delivery was fast. I especially want to highlight the repair service – absolutely outstanding! The whole process was easy, professional, and handled very quickly. Very satisfied, would definitely order again!
April 30, 2025
Reply from VapoShop
Thank you for your wonderful feedback! We're thrilled to hear everything went smoothly and that our repair service exceeded your expectations. Your satisfaction means the world to us, and we look forward to serving you again! 😊💚
Reply from VapoShop
Great to hear you had such a smooth experience! Enjoy your new purchase and see you next time! 🚀😊
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