Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price but clunky check out procedure if you use credit cards. After purchase I had to track down customer service and have them match my credit card screen shot to enable my shipment. While I wa... See more
Company replied
Had some issues with the postman. The helpdesk team solved my problem rapidly and professionally. Not giving 5 star bc i asked for a color (they told me to choose between 2 options) and gave me the... See more
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I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more
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Company details
Written by the company
With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.
VapoShop - Simply Vaporizers
Written by the company
- Europe's first specialized vaporizer store
- VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
- Fast and secure shipping
- Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
- Authorized reseller
- We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
- Expert advice
- As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.
Contact info
4.3
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best customer service ever
I must say that I've hardly ever experienced such good customer service.
They respond fast and do their best to help out in every way.
I'm very satisfied with my experience with vaposhop :)
May 1, 2025
Unprompted review
Reply from VapoShop
We're so happy to hear you had such a great experience with our team. it means a lot to hear we hit the mark for you. Your support really makes our day! 💚🙌
Best of the best!
Always best products with the best prices and fastest shipping. Satisfaction guarantee .
April 22, 2025
Reply from VapoShop
We truly appreciate your kind words! Happy to hear you're loving everything—we’re always here whenever you need us!😃✨
Fast delivery, good prices
Good product description, attractive prices, nice freebie to help me decide to buy here rather than anywhere else.
April 22, 2025
Reply from VapoShop
Thank you for your great review! Looking forward to serving you again! 🙌✨
Great shop with fast shipping
Ordered from Germany. Great packaging and fast shipping. Delivery within 3 days. Nothing to complain about.
April 14, 2025
Reply from VapoShop
Thank you for sharing! We're thrilled everything arrived safely and swiftly—enjoy! 😊⭐
Everything perfect !
April 14, 2025
Reply from VapoShop
Thank you for the lovely feedback—it’s always great to hear! 😊✨
Reply from VapoShop
We're delighted to hear you’re happy with our competitive prices and speedy delivery. Your satisfaction means the world to us! 🌟🚀
Reputable company that offer great discounts
Happy with my purchase. All arrived safe and easy.
April 14, 2025
Reply from VapoShop
We're glad to hear you're happy with your purchase! Thank you for sharing your feedback, and we hope you enjoy it! 😊⭐
It was supposed to be delivered at my…
It was supposed to be delivered at my address, not in a shop in the city. No message, just understand when i tracked it.
April 14, 2025
Reply from VapoShop
We’re sorry for the inconvenience. It seems there was a delivery attempt, but we understand how frustrating it is that it ended up in a city shop without notice. Thank you for sharing your feedback—we’ll ensure this is addressed! 🙏🌟
My favorite shop
My favorite shop with low prices and many discounts.. my trusted supplier for many years. Very efficient sales and assistance service..
April 18, 2025
Unprompted review
Reply from VapoShop
Thank you for your kind words and continued trust in us! We're thrilled to be your favorite shop and truly appreciate your support over the years. It's always a pleasure to assist you! 💚😊
Not received it on the day told
Not received it on the day told. Holiday tmrw then easter so that means I will have to wait until next week, disappointing,
April 11, 2025
Reply from VapoShop
We’re truly sorry for the delay and the inconvenience it’s caused, especially with the upcoming holidays. We understand how disappointing this must be.
We’ve noticed that a new delivery date was requested, and we’re currently in contact with UPS to identify who made the request. Please know we’re doing everything we can to resolve this swiftly and ensure your order reaches you without further delay.
We appreciate your patience and understanding. 🍀
Reply from VapoShop
Thank you for your kind words! We’re so pleased to hear that our quality and service continue to meet your expectations. It’s always a joy to have loyal customers like you. 💚⭐
Incredibly quick delivery!
April 8, 2025
Reply from VapoShop
Thank you for your review! We’re thrilled you were impressed with the speed of our delivery—it’s always our goal to exceed expectations. Looking forward to serving you again soon! 😊✨
Reply from VapoShop
Thank you for the lovely feedback! It’s great to hear everything went well. Hope to see you again! 😃🌿
Great customer service
Great customer service! Reasonable prices and large selection of products.
March 25, 2025
Reply from VapoShop
Thank you for the wonderful review! We’re so happy to know you’re satisfied with our service and selection. Hope to see you again soon!😊🌿
Pax plus top vaporiser
It’s a great vaporiser, the best I’ve ever had!!!
The best I would say… and the shipment perfect 👌🏻
March 27, 2025
Reply from VapoShop
What a fantastic review! We're thrilled to hear the vaporizer has earned the title of 'the best' in your books. Thank you for sharing your excitement with us, and we hope your new favorite vaporizer continues to wow you! 🥳🌟
Pleasant experience overall 🤩
March 27, 2025
Reply from VapoShop
Thank you for your lovely review! Your support means the world to us! 😊💚
Great shop and attractive prices
Great shop and attractive prices. I had ordered one thing extra unnecessarily and they were happy to remove it from the order and refund me very swiftly. Considering the package was coming from overseas delivery was also very quick. Would definitely recommend.
March 27, 2025
Reply from VapoShop
We really appreciate your review! We're glad everything worked out well. Thank you for recommending us, and we can't wait to assist you again!😊🎉
Reply from VapoShop
Your positive feedback means a lot to us. Thank you for sharing! 🚚✨
Reply from VapoShop
Thank you so much for your kind words. We're delighted to hear about your positive experience. 🌿😊
Reply from VapoShop
It’s always encouraging to hear such kind words. Thank you! 😊🌟
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