VapoShop Reviews 8,732

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and value, often highlighting the competitive pricing. Many people appreciate the efficient service and the speed of delivery, noting that orders arrive quickly and as described. The overall ordering process is frequently described as smooth and easy. However, some customers were dissatisfied with the delivery service, specifically mentioning issues with UPS. These problems included packages being lost, delayed, or marked as undeliverable due to address recognition issues. A few reviewers also experienced complications with order processing and payment, which led to delays.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery services. Many reviewers praise the fast... See more

Product

Consumers find product to be positive. Many reviewers praise the products as "nice," "superb," and... See more

Price

Users consistently express satisfaction with the pricing, frequently highlighting "great prices" and "best... See more

Order

Reviewers mention ambiguous feedback about their orders. Many customers report positive experiences,... See more

Service

Clients share positive opinions on service. Many reviewers praise the great service from order to delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more

Company replied

Rated 4 out of 5 stars

Great price but clunky check out procedure if you use credit cards. After purchase I had to track down customer service and have them match my credit card screen shot to enable my shipment. While I wa... See more

Company replied

Rated 4 out of 5 stars

Had some issues with the postman. The helpdesk team solved my problem rapidly and professionally. Not giving 5 star bc i asked for a color (they told me to choose between 2 options) and gave me the... See more

Company replied

Rated 5 out of 5 stars

I ordered two Vaporizers but only received one in the mail. They were expensive, worth 400€. When I reached out to Customer Service they immediately refunded me even though I didn’t have the pac... See more

Company replied


Company details

  1. Vaporizer Store

Written by the company

With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.

VapoShop - Simply Vaporizers

Written by the company

Europe's first specialized vaporizer store
VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
Fast and secure shipping
Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
Authorized reseller
We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
Expert advice
As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

SUPER SHOP!

Everything perfect! Great price!

March 18, 2025
VapoShop logo

Reply from VapoShop

We couldn’t ask for better feedback—thank you for sharing your experience! 🙌🌿

Rated 5 out of 5 stars

All The best

March 18, 2025
VapoShop logo

Reply from VapoShop

Thank you for sharing your experience. We're glad to hear everything was good. 😊🌟

Rated 5 out of 5 stars

Very very good !!!!!!!!!!!!!!!!!!!!!!!

Very good , very fast delivery .
Vaposhop, the best in the World !!!
Thanx Friends !!!

March 14, 2025
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Reply from VapoShop

Wow, thank you for the amazing feedback! We're so glad you enjoyed our service—you're making us smile ear to ear! 😄✨

Rated 5 out of 5 stars

Good price point compared to other…

Good price point compared to other stores and quick delivery. Kept informed all during the delivery process and quick to answer queries.

March 4, 2025
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Reply from VapoShop

Thank you for your kind words! We're pleased to hear you enjoyed our great prices and quick delivery. We look forward to helping you again soon! 🌟😊

Rated 5 out of 5 stars

I can fully recommend VapoShop

I can fully recommend VapoShop! My Tinymight 2 actually arrived overnight via UPS! I would not have expected that. And the contact was also super fast and friendly.

March 4, 2025
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Reply from VapoShop

Thank you for your wonderful review! We're thrilled to hear your Tinymight 2 arrived so quickly and that you had such a great experience with our friendly support. Your recommendation means a lot to us! 😊💚

Rated 1 out of 5 stars

Ordered a Vaporizer in Green

Ordered a Vaporizer in Green. You sent one in black!

March 4, 2025
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Reply from VapoShop

Thank you for bringing this to our attention! We’re very sorry for the mix-up with your order and truly appreciate your patience.
Our team is actively working to resolve the issue quickly and ensure you receive the correct item. Please don’t hesitate to reach out if you need further assistance—we’re here to make things right! 🍀

Rated 5 out of 5 stars

VapoShop always at the top

Very fast shipping, carefully packed, large offer of stuff at a fair price.
A++++

February 28, 2025
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Reply from VapoShop

Your review made our day! Thank you so much for sharing your experience. Hope to see you again soon! 💚😊

Rated 5 out of 5 stars

Fast and Competitive price

You have sent the product quickly and it is as expected. The price has no equal, so I am very glad to have known you.

February 27, 2025
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Reply from VapoShop

We're thrilled your product arrived swiftly and met your expectations. Hope to serve you again soon! 🍀😄

Rated 5 out of 5 stars

Quick shipping

Quick shipping, got what I wanted, thank you!

February 25, 2025
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Reply from VapoShop

Thank you for your kind review! We're happy you received what you were looking for. 😊✨

Rated 5 out of 5 stars

I recently ordered a PAX vaporizer

I recently ordered a PAX vaporizer, and I’m very impressed. The customer service was excellent—polite, helpful, and quick to respond. Shipping was fast, and everything was easy to understand and set up. The device itself is high-quality, looks great, and feels premium in hand. Overall, a fantastic experience! :)

February 19, 2025
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Reply from VapoShop

We're delighted to hear about your fantastic experience with the PAX vaporizer and our customer service. Your satisfaction means the world to us, and we're here for you if you need any further assistance. Enjoy your new device! 🌼😊

Rated 4 out of 5 stars

All ok

All is ok and correct.

February 17, 2025
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Reply from VapoShop

We are happy to hear everything was ok. 🌟😊

Rated 4 out of 5 stars

Well handled, poor customer services, few payment methods.

The order was handled in a couple of days and shipped within 5 working days. I wanted to contact their customer services to get a tracking code, they copy and paste messages without reading, that’s the reason for the 4/5 stars.
Moreover the order was carried properly, the prices I paid were competitive. The website was clear, no need for account creation to complete an order. They don’t accept Apple Pay nor PayPal which are my favorite payment methods.

February 13, 2025
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Reply from VapoShop

Thank you for sharing your experience! We're pleased to hear that your order was processed quickly. We'll work on further improving the customer service experience and payment methods. Your feedback is invaluable to us! 😊🌟

Rated 5 out of 5 stars

Delivery was very fast

Delivery was very fast. Good quality of the vaporizer

February 4, 2025
VapoShop logo

Reply from VapoShop

Thank you for your review! We're delighted to hear that the delivery was quick and that you're pleased with the vaporizer's quality. Enjoy! 😊🌟

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