Vapourz Lounge Reviews 

220
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Vapourz Lounge provides great service, offering a wide variety of products with a friendly and knowledgeable staff who are always ready to help. Whether visiting the Putney store or ordering online, t... See more

Rated 5 out of 5 stars

I’ve been coming to Vapourz Lounge ever since I moved to the area (Putney). I couldn’t recommend them more! Friendly staff, excellent inventory and clean and easily accessible shop. The way they’ve ha... See more

Rated 5 out of 5 stars

My husband and I live within walking distance of Vapourz Lounge and we visit frequently. The staff recognise us when we walk in, even if we aren't together, and they are always friendly and helpful.... See more

Rated 5 out of 5 stars

I bought an e-liquid that was on a buy one get one free offer. Upon delivery the free item hasn’t been posted, so I sent a follow up email to try and get the issue rectified. I received a phone call w... See more

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Information provided by various external sources

With a huge range of vaping products to choose from, come and chill out at Vapourz Lounge in Tooting Broadway. Great products at competitive prices. At Vapourz Lounge, we aim to deliver the absolute BEST vapour cigarette shopping experience available anywhere. We ship orders FAST from stock inventory at our warehouse location. We receive huge shipments to provide for the high demand of vapour hardware and e-liquid. Vapourz Lounge team members serve retail and wholesale customers alike with a passion for customer service. Therefore, we staff our vape shops and online customer service team with knowledgeable, friendly people who can guide you in choosing the right e-cigarette and e-liquid supplies. For your convenience we have 2 locations in the South West London. Vapourz Lounge only carries superior-quality vaping products, and we provide them to you at very affordable prices. Each product we offer goes through a rigorous quality check before landing on our shelves. We promise to never sell you cheap electronic cigarette supplies, and we proudly stand behind our products. Quality brands include: Joyetech, Innokin, Smok Tech, Kanger, Wismec, Asmodus, and Aspire. Vapourz Lounge does everything possible to keep prices down, which is why so many of our customers keep coming back. We work directly with electronic cigarette and vape supply manufacturers taking the middle man out of the equation. We offer hundreds of pure, uncut vape flavours online and over 300 flavours in our retail locations. Let us know if you need assistance selecting any of our products.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

220 reviews

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4.5

All reviews

(220)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aamir has THE BEST CUSTOMER SERVICE SKILLS EVER!!

I absolutely love this vape store, vapourzlounge in the UK , Aamir took very good care of me , he went above and beyond to help me get what I was looking for , had it shipped immediately when I received my parcel it was very well packaged ! I seriously can’t say enough great things about this store, Aamir is amazing!! He has excellent customer service skills , I wish every place had Aamir , I highly recommended vapourz lounge in the UK wish we had one here in the USA !! Five stars from me !!! Vapourz lounge you just made a forever customer outta me , with lots of help from Aamir!! Thank you !!

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

I've ordered 3 or 4 times from Vapourz…

I've ordered 3 or 4 times from Vapourz Lounge. Products always come well packaged and are normally take less time than estimated delivery time. Fantastic value and range of products. Will continue to order time and time again.

August 8, 2021
Rated 5 out of 5 stars

I bought an e-liquid

I bought an e-liquid that was on a buy one get one free offer. Upon delivery the free item hasn’t been posted, so I sent a follow up email to try and get the issue rectified. I received a phone call within minutes and was assured that despite the fact the offer had ended without the website being updated, that my free item would be posted the next working day. I’ve now received both items and am thoroughly pleased with both the product and the service. Thank you Vapourz Lounge.

August 7, 2021
Rated 5 out of 5 stars

Amazing

I was stuck on what to buy really needed help and the customer service was brilliant really kind and helpful made me fell completely confidant on what I was buying great 5 stars from me

June 19, 2021

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