Got email saying I’m approved wh then asked fir£99 fee then asked for further200 saying it’s fir credit Breuer not mention this anywhere in the email that was sent. And never got the loan
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See what reviewers are saying
Today I spoke with an amazing young lady called daisy !! She was so helpful and went above and beyond!! She was also extremely compassionate with my situation Wich means so much as I am autistic and h... See more
The process is fast, especially pay out. Only issue I encountered was that the "local agent" wasn't very local, the poor guy spans a hundred mile radius so wasn't readily available to come see me for... See more
Sue was amazing as she heard I urgently needed the loan for the same day and she went out of her way with her busy schedule to helping me make it happen. When we met and discussed the last requirement... See more
Company details
Information provided by various external sources
Varooma is an established and vastly growing logbook loan company based in south London with a network of agents servicing customers throughout England & Wales. We specialise in alternative lending and our aim is to solve people's short term cash flow problems by using responsible and manageable lending practices.
Contact info
Hersham Place Technology Park, KT12 4RZ, Walton-on-Thames, United Kingdom
- 0330 440 0101
- customerservices@varooma.com
- www.varooma.com
Fantastic and Helpful
First time I have ever used them but a very positive experience whole process was simple and quick and the customer service is outstanding 👌 when I needed help they stood up and couldn't do anymore , brilliant 👍
Quick and easy no stress
Quick and very helpful
AVOID!!!
Had an account with these this was finally cleared last month still haven't received my log book or key back, checked my credit report with 3 seperate agencies and it is showing that I still owe £1300 and have defaulted every month!!! This is having a negative effect on my credit report I am extremely unhappy AVOID!!!
Excellent service
Friendly customer services quick response excellent company to deal with
Helpful and quick
Every body in the whole process was…
Every body in the whole process was kind and friendly from start to finish and always tried there best to fit themselves around my schedule
Brilliant idea really
Brilliant idea really. Like getting something back from your car.
An absolute gem !!
Today I spoke with an amazing young lady called daisy !! She was so helpful and went above and beyond!! She was also extremely compassionate with my situation Wich means so much as I am autistic and have adhd and suffer with anxiety!!! So her kindness and understanding did not go unnoticed!! If only every phone call I made to businesses were like this one !! An absolute pleasure to speak to!! Thank you
AVOID Only given 1 star as I couldn’t…
AVOID Only given 1 star as I couldn’t give 0
Don’t be fooled by this company they will scam you
How they can get away with the figures they charge is beyond me
I borrowed £500 on my vehicle and with 8 monthly payment of nearly £100 per month already paid called for a settlement balance to be told it was still at £554.00
Don’t take the risk they will take your eyes out
Very friendly and professional service…
Very friendly and professional service with no messing around. Would highly recommend.
Smooth and quick
Top service 10 out a 10
Very efficient service.
Thank you very helpful staff
Extremly helpful
The service was very good and quick
Was easy to manage.
Was easy to manage.. Friendly and and responded quickly to quiery
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