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See what reviewers are saying

Rated 5 out of 5 stars

searching for these stylish sweetskins i came over veclo - sensational prize. some additional orders to get over 50€ for free shipping to germany (!) and done. after three days one irritating mail fro... See more

Rated 4 out of 5 stars

I bought last November some products that should be received by the second week of December, but they were recieved by the end of the month. That wasn't an issue indeed, but it would be better if t... See more

Rated 5 out of 5 stars

I bought two junior kid seats for my bike. The electronic procedure was fast and accurate. The delivery was done in ten days from Holland to Greece. I am very satisfied with this company. I will shop... See more

Rated 4 out of 5 stars

Items were dispatched quickly. Unfortunately, one the the two wheel rims I ordered arrived with a couple of gouges, possibly caused in transit since the rims were shipped unwrapped / unpadded inside a... See more

Company details

  1. Bike Accessories Store
  2. Sporting Goods Store

Information provided by various external sources

Verkoop van fietsonderdelen, -accessoires, smeermiddelen en gereedschappen voor de doe-het-zelver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

137 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

marvellous

Fast, organized and well done. I recieved my nova mag Elite trainer in 3 days to east Europe.

October 16, 2012
Unprompted review
Rated 5 out of 5 stars

A great place to buy, with excellent prices

I'd been looking for a training roller, and had settled on the Elite E-Motion. I had trawled all the usual sites, but found Veclo to be far the best price by quite a bit.
I received the item within 2days of ordering. I was absolutely amazed at the speed and ease of buying this product.
I will look to buy again from Veclo. Thanks

October 15, 2012
Unprompted review
Rated 4 out of 5 stars

I have no complain.

Everything went well. The only thing I had problems with was in the last moment before then order went throught. The two last point I have to sign was on dutch.

October 12, 2012
Unprompted review
Rated 1 out of 5 stars

poor communication and customer service

Do not answer emails and do not know what state is my purchase and so far I have not received yet.
We have sent several emails to me indicating that the carrier has the package to track and have not been answered, just sent me the tracking number and not as a track.
According to the website was 3 to 5 working days, and many more have gone unanswered.

October 8, 2012
Unprompted review
Veclo logo

Reply from Veclo

Dear Y. Borras,

At first sorry for the delay of the product. The delay was because our supplier didn't had it on stock.
I did send you an e-mail with the trackingcode and link, as an answer on your e-mail.
They tried to deliver the 1st time but there was nobody home so now they are going to try it a second time.

Kind regards,
Krista, Veclo.com

Rated 5 out of 5 stars

Very fast delivery, great prices

A great experience, low prices ,almost half price compared to sweden, on a Elite supercrono trainer, low shipping cost, to sweden, faster delivery than swedish stores, i hope they get their
tracking system to work, will order again

September 29, 2012
Unprompted review
Rated 4 out of 5 stars

proof of pudding in the eating - a fabulous device!

Bit of a worry - was told by email that out of stock, and therefore would be 30 November before available. Whilst deliberating whether to cancel, another email 2 days later to say it was on the way. Great relief, but lucky i didn't cancel.
Does the right habd not know what the left is doing?

September 28, 2012
Unprompted review
Rated 4 out of 5 stars

Fast and serious

A good experience. There was just a little problem with the reference code I received to track the delivery. But after informing veclo about it, they gave me another track and the problem was solved.

I would repet my experience with veclo.

September 27, 2012
Unprompted review
Rated 4 out of 5 stars

Be careful when you follow the orders...

Veclo is a good shop with very good offers. This only thing is to be sure that they follow your order. Do not hesitate to contact them in case of problem. Despite the fact that I had to call and request all the right shipping number, our order arrived in good conditions. I can recommend their service, BUT please, improve your system.

September 23, 2012
Unprompted review
Veclo logo

Reply from Veclo

Dear Brossette Alice,

Thanks for your feedback! I can tell you that we are aware of this problem and working very hard to fix it.

Best regards and good luck with your order,
Roeland - Veclo.com

Rated 5 out of 5 stars

Efficient and Great Product

We bought a double bike trailer, a croozer for 2. The trailer arrived in 3 days from Holland, was really easy to build and we were riding out within a week of ordering it. Fantastic.

September 18, 2012
Unprompted review

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