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See what reviewers are saying

Rated 5 out of 5 stars

searching for these stylish sweetskins i came over veclo - sensational prize. some additional orders to get over 50€ for free shipping to germany (!) and done. after three days one irritating mail fro... See more

Rated 4 out of 5 stars

I bought last November some products that should be received by the second week of December, but they were recieved by the end of the month. That wasn't an issue indeed, but it would be better if t... See more

Rated 5 out of 5 stars

I bought two junior kid seats for my bike. The electronic procedure was fast and accurate. The delivery was done in ten days from Holland to Greece. I am very satisfied with this company. I will shop... See more

Rated 4 out of 5 stars

Items were dispatched quickly. Unfortunately, one the the two wheel rims I ordered arrived with a couple of gouges, possibly caused in transit since the rims were shipped unwrapped / unpadded inside a... See more

Company details

  1. Bike Accessories Store
  2. Sporting Goods Store

Information provided by various external sources

Verkoop van fietsonderdelen, -accessoires, smeermiddelen en gereedschappen voor de doe-het-zelver.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

137 reviews

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Rated 4 out of 5 stars

Winners at home!

The website was easy to navigate with a choice of languages, payment methods were varied and included my preferred method, PAYPAL.
I ordered online and though they are an oversees company, the delivery was super prompt, well packaged.
The choice of products and ready availability meant my order was despatched promptly, with no waiting for Veclo to receive the goods from the manufacturer.
Definitely I will shop at Veclo again!

September 18, 2012
Unprompted review
Rated 5 out of 5 stars

Very good!

Everything went perfect, fast delivery, good price and awesome products! Our child is happy with his Chariot CX1!

September 17, 2012
Unprompted review
Rated 4 out of 5 stars

What promised, that was delivered

I was a bit uncertain that do I get on time my order and does all my ordered items come to Finland. After delivery, I was happy. I did receive all delivered items on time.
The biggest suprise to me was that delivery was faster than what finnish stores were promising.
Large choise of items in store is great!

September 17, 2012
Unprompted review
Rated 1 out of 5 stars

Quality issue

After having passed an order, the délivery was very quick (3 to 4 days to france). But the packaging was a disaster, totaly destroyed. So I didn't accept the delivery and asked the forwarder to return the handling Unit.
I sent immediatily a mail to VECLO, i received an answer the 7th of sept which said: "Our customer service will handle it within 2 working days." Since the seventh sept, (we are the 16th) I never received any answer and the product has been paid. I sent two other mails without any answer.
Unnaceptable and no Customer oriented.
Remy SCHNEIDER

September 16, 2012
Unprompted review
Veclo logo

Reply from Veclo

Dear R. Schneider,

We received the package and the way we received it that's not the way we send it.
We checked everything and the carrier was all new, so we packed it again and send it to you today. I also send you an e-mail this morning.
I trust this information to be sufficient.

Kind regards,
Krista, Veclo.com

Rated 5 out of 5 stars

Fast and excellent service

We ordered a bicycle carrier from Veclo and we got the product in a much sorter time that advertised (we live in Spain). The product was exactly what we expected. Fast and reliable service.

September 15, 2012
Unprompted review
Rated 5 out of 5 stars

Incredible express delivery - earlier than expected

We were impressed by the speed of delivery. We ordered twice and both times it arrived very very fast. No complaints, everything was running smooth - from online order to delivery! Congratulations to Veclo team. Only negative thing is that we never got a reply on two of our emails we have sent to them.

September 15, 2012
Unprompted review
Rated 5 out of 5 stars

Easy and reliable

It was easy to order as there was enough information about the product. Delivery was quite fast, althought it would have been nice to have an estimation of the delivery time. No complaining!

September 14, 2012
Unprompted review
Rated 5 out of 5 stars

Great price and fast delivery!

I bought a chariot cougar 2 to a great price compared to buying it in Sweden. Delivery cost was low, I placed my order on a Thursday and it arrived at my door Monday morning! Only negative thing was that the tracking service on the parcel was unavailable and I was a bit worried that the package wouldn't arrive.

September 14, 2012
Unprompted review

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