Venn Group Reviews 

125
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication to finding suitable roles. Many people highlight the exceptional customer service, noting the clear communication, quick responses, and supportive approach throughout the process. Reviewers appreciate the personalized attention and guidance, making their overall experience smooth and stress-free. Conversely, a small portion of people felt dissatisfied with the communication, experiencing issues like job roles being put on hold or a lack of follow-up after initial contact. Some customers also noted instances where interactions did not meet their expectations, which negatively impacted their experience.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, dedication, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication and support... See more

Service

Customers had positive experiences with service, often describing it as smooth, straightforward, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers consistently reporting great... See more

Customer communications

Reviewers highlight positive aspects of contact, often praising the helpfulness and professionalism of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Venn Group. The team is friendly, professional, and truly dedicated to finding the right roles. I’ve worked in both Housing and NHS positions through them. Shout out to Sammy... See more

Company replied

Rated 5 out of 5 stars

Overall a good experience working with Venn Group. Pippa was helpful, approachable and friendly. She gave gentle reminders of timesheet approval and was available for a chat if needed. When I was a... See more

Company replied

Rated 5 out of 5 stars

I had Nathan Welch as my contact at Venn. Couldn't ask for a better handler. Always helpful and did what he could to make sure that everything went smoothly. Excellent candidate handler. Venn made the... See more

Company replied

Rated 5 out of 5 stars

This is the first time I've worked for Venn Group! I've been working at Dundee docks for Graham's Construction since mid April '26 and due to finish towards the end of June '26! I've really enjoyed th... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

We make recruitment personal, it's never just a job. Our specialist teams are connected to the best talent in the country and we are experts in providing the most suitable recruitment solution for your requirement. Whether this be a short-term helping hand, a bridging interim, a new position or the creation of an entire project delivery team; we are committed to delivering a positive and cost effective outcome. Our comprehensive recruitment services offer tailored solutions across contract and interim placements, fixed-term and permanent hires, retained searches, and statement of work projects. Areas of delivery: Communications & Marketing Construction & Engineering Defence & Security Estates & Facilities Finance & Accountancy Financial Services Government Housing Healthcare Human Resources Legal Procurement & Supply Chain Rail Risk & Governance Technology Third Sector & Education Our locations: London Manchester Birmingham Milton Keynes Bristol


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(125)

104 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been with Venn Group for ten…

I have been with Venn Group for ten years. Initially, it was all right, but everything started to go south two years ago. Even though they do not have enough jobs to go around, they will email to say they have a position on offer, that one should send an updated CV, and that they will call to discuss it. I have received this kind of email a few times, the last one was sent by Jorinta Zarembaita - Consultant. But for some reason, no one ever calls back to discuss any job, and there are no follow-up emails. Why they do this, I do not understand.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Recruiter

Excellent Recruiter up to Dec 2022, when I worked with them last. With the downward shift on the contract market, I would expect the unexpected.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use them

Do not use them. They lied to me about a job. Place me in a hostile working environment that discriminated against me then blamed me about it.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

No response to my requests to stop e-mailing me

Shocking Communications. Venn Group have been sending me unsolicited e-mails relating to job opportunities. I've formerly asked them to stop this and yet, despite having received my e-mails over the course of several weeks, they have completely failed to respond. This is a really appalling way to treat data subjects whose personal information they're processing.

July 28, 2022
Unprompted review

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