Ventura Roof Tents Reviews 

263
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, knowledgeable staff who provide prompt and professional support. Many people highlight the high quality of the products, finding them comfortable, spacious, and durable, often exceeding expectations for ease of use and value. Reviewers frequently mention the outstanding service, from initial inquiries and detailed demonstrations to efficient fitting and excellent after-sales care, making their overall experience very positive. However, some people mentioned specific product concerns, including parts like straps and covers failing quickly, and the need for additional thermal liners to prevent dampness. A few other people also felt that certain awnings were cheaply made, experiencing issues like water ingress due to cut-out holes or tie-down tags pulling out from stitching.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the tents as rigid, firm,... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly and helpful staff who often go... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as "second to none" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a pleasure to meet William today at Ventura HQ spent great time talking about camping technicalities and available products and accessories, spent more money than planned but I basically could... See more

Rated 5 out of 5 stars

From the first enquiry to the call back I got was none stop helpful. Even parts I needed for my pre owned rooftop tent. Ventura had it sorted. New cover no problem✅ poles for windows no problem ✅ how... See more

Rated 5 out of 5 stars

Really friendly company to deal with Had a lovely and welcoming time going to meet the guys at the showroom. I got to see a couple models I was interested in and lay down to test them out.... See more

Rated 5 out of 5 stars

Absolutely fab customer service, they answered my questions helpfully and efficiently before I purchased one of their pull out awnings. The awning itself is easy to fit and easy to use, I can't wait... See more


Company details

Information provided by various external sources

Ventura is proud to offer premium quality roof tents direct to your door. Based in Epping, Essex. Most affordable yet highest quality roof tent on the market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

263 reviews

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4.8

All reviews

(263)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service has been above and…

The customer service has been above and beyond from the very start, from phoning and enquiring pre sale, to answering and helping with anything throughout.
The tent is amazing such good quality!! So much room up there, super comfortable & very easy to use.
We would 100% recommend this company for so many reasons.
We are driving the continent of Africa and parts of Europe so the tent will be our little home for the next year! Very excited thank you again for all your help and support!!
Maria & Craig

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Our first rooftent

This is our first roof tent we bought. So in the beginning it was just figuring out how to install and put it on your car. But once done… wow. The ease to set the tent up. The quality and space is brilliant. With the annex it just gives you a bit extra room. The service is great too. Any queries get answered quickly. Delivery was quick and prompt.
Now on the way to adventure.😊

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Will is a gentleman

Will is a gentleman, this is my 3rd Ventura roof tent, I drive from Leeds to essex Everytime, I pay and they fit it for me 😎 I wouldn’t buy from another place that’s the truth.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Absolute amazing product!

Bought the 1.4 deluxe extension version. Product is absolute brilliant! So easy to not only set up but to fit to the car. Customer service is also absolute fantastic! Without any doubt this company are genuinely top of their market area.
Used it only twice so far once in horribly wet and windy weather which it took in it's stride absolute zero water ingress at all.
Only regret is that I never bought one before now!

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great group of lads

Great group of lads, very helpful and took there time to show us there product! We set our roof top tent up straight away when we got home, me and my son spent the first night in it and can’t wait to go out exploring! We added the blackout covers to the inside witch where a great extra! Really pleased with it

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing support

I didn’t manage to catch their name but when I had an issue the person I spoke to was really understanding of my issue and was very helpful in processing my return.

Despite the manufacturer issue I faced, I would be more than happy to purchase from Ventura again in future with the confidence of the great support team.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

When looking for roof tents PROFESSIONAL

When looking for roof tents, the choices are endless, Some prices are ridiculous some are too cheap. I completed a lot of research and found Ventura Roof tents to be good qualitand reasonably priced. At first was like how can there be such a price difference but unfortunately some companies are greedy. I completed my due diligence and one thing that was highlighted was the customer service was excellent. This was a reassuring factor when spending a lot of money.
I completed the purchase and fitment same day as they were very accommodating to get me in and fitted. I found the package deals and price of accessories very fair and of good quality. Unfortunately during fitment we ran into a few issues that needed addressing, William the manager is a credit to the company they sorted out the issues very professionally and in an expedited manner. This is what a good company is about the after service. I would highly recommend them and will definitely be supporting and returning. Thank you again. Keep doing what you doing.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great Value for Solid Rooftent

After looking round many different brands and seeing what is about. Came across these guys and had a word with them about various things. Ended up buying the 1.8m wide Rooftent. First adventure in it was a 10 day road trip doing the NC500, couldn’t fault a thing. Really easy to put up once you get the hang of it, and putting the annex on takes a couple minutes which is ideal. Much warmer than expected even in very high winds in Scotland. Only thing to note (which isn’t a problem) is the condensation on the inside of the tent in the morning. Open a couple windows but leave the fly nets shut for an hour and that’ll be gone and all good to fold the tent up. Put the whole thing up and down everyday and didn’t have a wet mattress, didn’t have too much rain while we were there but the but we did have didn’t phase us at all.

Just a brilliant tent for a great price

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, friendly company

I chose this roof-tent very carefully and was swayed both on recommendation from a friend who owns one, and from the very welcoming and friendly chat I had on the phone with the owner of the company. Not only was the fitting carried out by friendly technicians, but I was made to feel welcome and valued as a customer. I have since spent two nights in the roof tent and I have to say it was of most excellent quality, easy to put up and very comfortable. At this price-point, it's a great purchase for anyone getting into roof-top tenting.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Just been back to Ventura roof tents…

Just been back to Ventura roof tents Ltd after first going there in 2017 to purchase my first roof tent. Still great service really nice and helpful people, I would highly recommend to everybody who is looking to purchase a roof tent and 270 degree awning and also will install it while you wait, very quick too.
THESE ARE THE PEOPLE YOU NEED TO USE!

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Been using Ventura for a couple of years now. Communication is spot on from the minute they answer a phone call. Always happy to help with queries and offer great discounts on extra products.
Love my little set up!

April 26, 2025
Unprompted review
Rated 4 out of 5 stars

Great value tents

Great value tents, cannot be beaten on price, had mine about 3 years now so I'll point out some minor points that could be improved for little money.
The tent itself would be far better with Double D ring fasteners on the strap as the velcro fittings tend to 'load' and become less effective over time, I took off the external tie downs as one would keep undoing and flap along the car, I used small ratchet straps instead, the looping rings should be stainless or better plated as they can rust, a little vaseline stops this
The windows toggles that you use to hold down the flaps one has frayed and needs a re-stitch and seal.
Improvements

Slightly wider toggle straps or tougher material.

The cover could be fitted with some eyelets along one edge, this is to add some cord to help pull the cover over the top when packing up as if it is windy the cover tends to try to blow back and makes this a two man job. these can be added by the owners.
Annexe........to adjust the 'hang' some tension straps could be added to adjust for drop height, tension straps are fitted to the main tent to adjust the fly tension Im fitting a couple of self adhesive loops to the door side to guy out the corners to make the door more vertical at its base
I have added some riser bars to lift my tent off the Roof bars and placed the tent off the centre line so the Annexe hangs straight.

Overall the Ventura cannot be beaten on price but could be improved with some very minor changes to its design, most problems are very minor and can be fixed by the owners very cheaply, the annexe would be greatly improved by adding tension straps as not all cars are the exact correct height, I have had my tent fitted on the roof of a Fiat Panda, too low for the annexe but you can use the space under the tent to sit and eat or hang waterproofs, I have just added a thermal liner to my tent and this make the inside almost pitch black, it is quieter off the ground and the liner should improve this.

It can take about ten minutes to decamp but basic set up (without annexe) is just about 3 minutes, mostly to remove the cover the tent itself just swings out in seconds and you use two guy lines to pin down that edge and you have a dry space.

There are faster set up roof tents but the quickest (hard shells) have little space and mostly you cannot get out of your wet cloths without soaking your bedding, the Ventura, even the basic one has a space under the tent when swung out you can get out of your outer clothing under shelter and quickly climb up and dive in, when its wet and windy its a vast difference when you climb in from outside.

With the windows closed down the Ventura is snug and draft free, when you need ventilation it is really open and not close and muggy like in some tents I have used, as I mentioned it is quieter off the ground, warmer but more air movement to ventilate.

I would buy this model again, I drive a VW Touran with 120mm of extra height added to the roof bars.
ENJOY

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, great value, friendly team.

William provided a great service and demonstrated all of the products, on arrival everything was set up and we were met by a very friendly and professional team, they gave us a great deal on a bundle of equipment, would highly recommend.

April 16, 2025
Unprompted review
Rated 3 out of 5 stars

Very noisy

We’ve had a few issues with awning brackets being sent back and forth as they didn’t fit our car and they rave on about it fitting most cars and roof racks. We purchased the top end Halfords roof bars and it’s fitted on a VW Tiguan so thought it would be ok considering it is a SUV. We ended up having to drill our own holes in our brackets.

Regarding the roof tent easy to set but absolutely awful in any slight wind! Currently writing this at 3am in the morning at just 25mph wind gust and the noise is unbelievable! Not a good start to trying out roof tent camping!

April 5, 2025
Unprompted review
Ventura Roof Tents logo

Reply from Ventura Roof Tents

Hi Hannah,

Thank you for your feedback, and I’m sorry to hear about the issues you’ve experienced with your roof tent and side awning. We always aim to make our products as universal as possible, but we understand that sometimes there can be compatibility challenges with certain vehicle and roof bar setups.

To resolve this quickly, please give us a call on 01992 247006, and we’ll be happy to arrange a brand new replacement under warranty.

Regarding wind performance, the Extended Ventura Deluxe 1.4 Roof Tent is designed for strong winds and storms. In strong winds, we recommend pulling down the tension straps on the flysheet at all sides, pegging down the two guide ropes by the extension, and if necessary, attaching one or two of the internal bungee cords. This will eliminate fabric flapping in the wind and ensure a much quieter night’s sleep.

We’d like the chance to restore your confidence in our products and ensure your next camping trip is as enjoyable as possible. Please don’t hesitate to get in touch so we can make this right.

We look forward to hearing from you soon so we can get you ready for your next adventure 😀🏕️

Best regards,
Ventura Roof Tents Ltd

Rated 5 out of 5 stars

Ventura roof tents going above and beyond.

Ventura roof tents have been extremely helpful. Starting even before I bought the tent, with help on purchasing and choosing. They even helped me to swop the tent when I decided to go for the extended version from the standard.
The quality seams touch too, and great value for money.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great value product great company to buy from - Simples !

The entire Ventura Tent customer service team are amazing and with an owner like William setting the standards everybody strives to give outstanding service. These days it’s so nice to talk to somebody on the phone without pressing menu buttons and being on hold for ages ! Thanks to all of you !

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

great tent

Well I bought my roof tent5 years ago great price then, still is now and still going strong. I'm just fitting it on a new truck and lost some of the fixings. Rang ventura, couldn't be more helpful so I bought the thermal liner at the same time and got a great deal from them with some extras.

March 10, 2025
Unprompted review

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