Venture Caravans Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professional approach, making the entire process enjoyable and stress-free. Many people highlight the excellent service, noting that all questions were answered efficiently and honestly, without any high-pressure sales tactics. The user experience, from initial viewing to final handover, is frequently described as smooth, straightforward, and well-supported, often including detailed video guides. Reviewers are particularly impressed with the product knowledge and the personalized attention received, ensuring they felt confident in their purchases. The company's commitment to customer satisfaction extends to after-sales service, with issues being rectified promptly and efficiently, even when things were tricky.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Service

Customers had positive experiences with service, consistently praising the professional, efficient, and... See more

Product

Reviewers highlight positive aspects of product, expressing delight and satisfaction with their purchases,... See more

User experience

Consumers find the user experience to be very positive, describing it as straightforward, smooth, and... See more

Customer service

People report positive experiences with customer service, highlighting attentive and professional personnel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After some considerable time deciding whether to purchase campervan, we found venture caravans by chance. They have provided a professional service and answered all our questions efficiently and ea... See more

Company replied

Rated 5 out of 5 stars

The whole team were excellent and helpful. We dealt with Darren who made sure we had all the time we needed to make a decision, no high pressure selling. Just competent, honest advice which for Camper... See more

Company replied

Rated 5 out of 5 stars

We met with Dave Webb of Venture to look around a Burstner B66 594 TD Motorhome. This was our first time looking to purchase a Motorhome. It was a straightforward, smooth and enjoyable experience. Fro... See more

Company replied

Rated 5 out of 5 stars

After months of going to motor home shows across the country on the hunt for a new camper we decided to go for a Bailey B62. We wanted to use a local dealer so we visited Venture caravans in Hitchin... See more

Company replied


Company details

  1. Motor Vehicle Dealer
  2. Mobile Home Dealer
  3. RV Dealer
  4. RV Repair Shop
  5. RV Supply Store

About Venture Caravans

Written by the company

Venture Caravans & Motorhomes - Established 1971

Venture Caravans & Motorhomes
Venture Caravans & Motorhomes

We are Venture Caravans & Motorhomes, an award-winning leisure vehicle retailer. Across our two branch locations, you will find caravans, coach-built motorhomes, campervans, trailer tents, and all kinds of camping equipment.

With branches in Daventry, Northamptonshire, and Hitchin, Hertfordshire, we are well-situated to serve The Midlands, South East England, the East of England, London, plus many other locations further afield.

Across our range of leisure vehicles, you will find caravans from Bailey, motorhomes from Bailey, Auto-Sleepers, Globecar, and McLouis Fusion, and trailer tents from Cabanon.

You will also exclusively be able to find our very own range of VW and Ford campervans from our Redline Campers brand. Built by ourselves at our own ISO 9001:2015 certified production facility, our Redline Campers brand is VCA Type Approved and is an NCC Approved Manufacturer.

In addition to being a retailer of leisure vehicles, we also undertake an extensive array of servicing, aftersales, and upgrade options from our NCC Approved Workshops.

Read our 5-star reviews and discover why we have won numerous awards for our customer service over the years.

Discover our vehicles for sale

Our range of caravans for sale

Caravans For Sale

Our range of motorhomes for sale

Caravans For Sale

Our range of campervans for sale

Caravans For Sale

Our range of trailer tents for sale

Caravans For Sale

Learn more about Venture Caravans & Motorhomes

About us

Our Daventry branch

Our Hitchin branch

Contact us


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(346)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Communication, professionalism and support on handover. A really positive experience. Thoroughly recommend.

April 8, 2026
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Reply from Venture Caravans

Thank you for your fantastic review.

We are so pleased to hear how excellent you found our service to be from start to finish. We are really happy you had a positive experience with us and really appreciate you recommending us to others.

Rated 5 out of 5 stars

Excellent service

Excellent service. After purchasing a used Bailey unicorn cadiz from them, we found a couple of issues. We contacted Adam from after sales who dealt with the issues brilliantly. Arranged collection of the van, rectified the problems and then returned the van. Brilliant, highly recommend.

March 31, 2026
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Reply from Venture Caravans

Thank you for your excellent review. We're sorry to hear you encountered issues with your new caravan. We're incredibly happy that Adam was able to resolve these issues, though. It's amazing to hear how happy you are, and we really appreciate you recommending us to others.

Rated 5 out of 5 stars

Steph outlined a clear and competative…

Steph outlined a clear and competative deal and did exactly as she said she would from start to finish. I couldnt have asked for anything more.

March 28, 2026
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how happy you are with the service you received from Steph. We're really pleased with how satisfied you are and hope you are enjoying your new caravan.

Rated 5 out of 5 stars

Bailey b62

Great service

March 18, 2026
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Reply from Venture Caravans

Thank you for taking the time to leave us an excellent review. We're really pleased to hear you received great service after your purchase of a Bailey Endeavour B62!

Rated 5 out of 5 stars

We have been extremely impressed by…

We have been extremely impressed by this company’s helpfulness and professionalism following the purchase of our Swift 694 Champagne from Daventry. They have gone way beyond the extra mile to make sure we are happy. The after sales team have been fantastic. Special thanks to Victoria and Alan. Absolutely recommend this dealership without hesitation.

March 15, 2026
Unprompted review
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Reply from Venture Caravans

Thank you for your amazing review!

We're really happy with how impressed you are with our team's helpfulness and professionalism. It's great to hear they went way beyond the extra mile and that the aftersales team were fantastic. We shall be sure to pass on your kind words.

We would also like to thank you for recommending us to others, that really means so much.

Rated 5 out of 5 stars

A truly family business offering a…

A truly family business offering a relaxed friendly experience.
On our initial arrival we had the opportunity to look around the motorhomes we were interested in. Spending time to look at a particular model we had seen advertised on their website. Only when we were ready did we speak with a member of the team. Their knowledge of the features, build quality of the model was second to none.
The negotiations with the purchase was simple and very upfront with no hidden punches. For once a pleasant experience.
This experience was repeated on the day of collection/handover. This being supported by a personal video from the member of the sales team explaining all features of the motorhome and the operating features of heating, water etc.
Venture caravan and motorhomes deserve this 5 star rating for a spot on experience.
Thank you

March 13, 2026
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Reply from Venture Caravans

Thank you for such an excellent review. These really are amazing words.

We're really pleased how happy you are with the service you received and we're glad you found our team member to be knowledgeable.

It's also great to hear how happy you are with the handover video you were sent prior to collection. Our sales team put a lot of effort into these, and these videos rightfully receive a great deal of praise.

Thank you once again for your fantastic overview of your experience with us. We hope you have many enjoyable trips away in your new motorhome!

Rated 5 out of 5 stars

Great team work.

Great team, with aftersales service manager Adam very helpful indeed in explaining how the caravan systems work from a technical aspect... focused customer led approach with a listening ear ..... thank you guys.
Highly recommend venture caravans Daventry. From sales to aftersales to shop.
A great customer led business....

March 9, 2026
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Reply from Venture Caravans

Thank you for such a fantastic review! These are really amazing words. We're really pleased how helpful you found Adam to be and really appreciate you recommending all areas of our business. We shall be sure to pass your kind words on.

Rated 5 out of 5 stars

Satisfied customer

Very helpful dealership. Darren explained everything we asked about.
The purchase went very smoothly and we are very pleased with our new motorhome.

March 9, 2026
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how helpful you found Darren to be! We're really pleased about that and will be passing your kind words on.

We're also really happy to hear how pleased you are with your new motorhome and hope you have plenty of happy adventures in it!

Rated 5 out of 5 stars

Great place to by a caravan

What a great place to by a caravan
I saw there website and thought i would go have a look as not far from Northampton
There was 3 caravans i was interested in so thought on the off chance we just dropped in even though they recommended making an appointment
On arrival we walked in the shop and asked about the caravans i was interested in
We was introduced to Dave one of the sales guys who took us to view the 3 i was interested in
He left us alone no pressure to look around them on our own any questions was answered after we had looked
I asked about part exchange he gave us a rough price and told us to bring it over for a valuation
We took it over and they offered us more than they first thought without seeing it
We agreed and left our part exchange with them
2 weeks later they sent us a handover video which went through everything about the caravan which was realy helpful
We picked up are new to us caravan this morning and are over the moon with it
New tyres fitted serviced valeted all looking pristine
A big thank you to Dave ,Darren and everyone at Venture Caravans Daventry who made the sale go completely easy
Would highly recommend this caravan company if your looking to buy one

March 4, 2026
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Reply from Venture Caravans

Thank you such an excellent review. It's amazing to read a detailed breakdown of your experience with us, this will really help others in their decision making process when considering purchasing a caravan from us.

We are so pleased to hear how happy you are with the service you received from Dave and Darren, we shall be sure to pass on your kind words.

Thank you for the recommendation to others too, we really appreciate it.

Rated 5 out of 5 stars

Trade in and purchase of new caravan

The staff were extremely helpful and provided all the information and honest advice I needed when I traded in and bought a brand new caravan. I thoroughly recommend this company to anyone thinking of buying a used or new caravan.

February 27, 2026
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how helpful and honest you found our team to be. We also really appreciate you recommending us to others. Thank you!

Rated 4 out of 5 stars

Genuinely helpful and caring.

Overall really grateful that Mark C and Dave B were able to help us out and get us into a new van. Just a couple of attention to detail points that could have been avoided.

February 25, 2026
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Reply from Venture Caravans

Thank you for your honest review. We really appreciate your incredibly kind words. We're sorry not everything went as smoothly as it could have.

Rated 5 out of 5 stars

Great experience

Matt really knew what he was talking about and we felt that it was a personal service

February 13, 2026
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Reply from Venture Caravans

Thank you for such an excellent review. We can confirm that Matt really knows his stuff, so we're really happy you recognised this! It's great to hear how you felt it was a personal service too.

Rated 5 out of 5 stars

Great service as usual from Hitchin…

Great service as usual from Hitchin leisure for my habitation check.
Accommodated me in doing first job while I waited and fixed a broken cabinet catch not reported by me,thanks.

February 19, 2026
Unprompted review
Venture Caravans logo

Reply from Venture Caravans

Thank you for your excellent review. We are so happy to hear how pleased you are with the service you received whilst your motorhome was having a habitation check.

Rated 5 out of 5 stars

A very happy Valentine

Dave as very helpful. The communication and advice he provided throughout the process was excellent. He made the purchase very easy. The video guide for the campervan was really helpful. All the staff were friendly and we were even picked up at the train station to make collection day easier for us!

February 14, 2026
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Reply from Venture Caravans

Thank you for such a fantastic review. We are so happy you fell in love with your Redline Sport + campervan. Collecting it on Valentine's Day couldn't be more appropriate!

We are also so happy that you found Dave so helpful and friendly. It's great to hear your feedback about his communication and advice.

Thanks again, and we look forward to seeing where your campervan adventures take you!

Rated 5 out of 5 stars

Very helpful and personable

Very helpful and personable: nothing was too much trouble- Darren and the rest of the staff were first rate in all communications and in person.

February 21, 2026
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Reply from Venture Caravans

Thank you for your excellent review. We're really pleased to hear how helpful and personable you found Darren and the rest of our team to be. We shall be sure to pass on your kind words.

Rated 5 out of 5 stars

Really helpful and professional all the…

Really helpful and professional all the way through making the whole process smooth and pleasant. Thanks to their patience with us too.

February 19, 2026
Venture Caravans logo

Reply from Venture Caravans

Thank you for your excellent review. We are so happy to hear how helpful, professional and patient you found our team to be!

We hope you love your Redline Sport + campervan, and look forward to seeing where your campervan adventures take you!

Rated 5 out of 5 stars

An enjoyable experience.

We have bought over the previous 20 years several new caravans and we can say without hesitation that this was the best caravan buying experience we have had. From the first telephone contact to driving away, with our new caravan,from Venture caravans Hitchin the manager Steph was exceptional.Not only is Steph and her staff very knowledgeable about caravans but they provide additional services such as a video of the handover and a car registration plate to go on the back of the caravan.We highly recommend Venture Caravans,as they provide a great service with an
eye for detail.

February 4, 2026
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Reply from Venture Caravans

Thank you for your amazing review. It's fantastic to hear how pleased you are.

What an honour to hear that this is the best caravan buying experience you have had. We shall be sure to pass this incredible feedback on to Steph.

We also really appreciate you recommending us to others too, this is equally as incredible as your feedback.

Rated 5 out of 5 stars

The staff are very polite and experienced

Morning i found doing a part exchange at the dealership painless and the staff helpful and I am well happy with my new camper van and doing plenty of touring with it.

February 3, 2026
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Reply from Venture Caravans

Thank you for your excellent review of our part exchange process. It's great to hear how helpful you found our staff to be, and we are so pleased to hear how happy you are with your new campervan. We would love to hear where you take it!

Rated 5 out of 5 stars

Issues with my motorhome heating…

I had issues with my motorhome heating system. I diagnosed the issue, it still failed to operate.
I made an appointment (they fitted me in within 2 days.
I turned up they carried out a full diagnosis the new part was faulty???
and suggested i get a replacement from my supplier. I did and the heating is fully operational.
I was very impressed with the efficient, helpful, knowledgeable and friendly service. I will be using them again without doubt, whatever the issue.
Top Marks

Mike

January 15, 2026
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Reply from Venture Caravans

Thank you for an excellent review! We're so happy to hear how efficient, helpful, knowledgeable, and friendly you found us to be.

We're equally as happy that your heating is now fully operational, especially given how chilly it is currently!

It's great to hear that you will be using us again. However, let's hope you don't need us for any further issues with your motorhome. Thanks again!

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