Venture Caravans Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional without being pushy, making the buying process enjoyable and stress-free. Many people highlight the exceptional service received, from initial inquiries to final purchase, noting the smooth and efficient process. Reviewers also appreciate the honest advice and the team's dedication to ensuring a positive overall experience. The company excels in product presentation and handover, with customers frequently mentioning helpful videos and detailed tours. Even when minor issues arose, the team demonstrated exceptional after-sales support, quickly and efficiently resolving problems to complete satisfaction. This commitment to customer care, even after purchase, reinforces the overwhelmingly positive sentiment.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as extremely helpful, friendly, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, efficient, and... See more

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a very positive,... See more

Customer service

People report positive experiences with customer service, highlighting attentive and professional personnel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After months of going to motor home shows across the country on the hunt for a new camper we decided to go for a Bailey B62. We wanted to use a local dealer so we visited Venture caravans in Hitchin... See more

Company replied

Rated 5 out of 5 stars

The whole team were excellent and helpful. We dealt with Darren who made sure we had all the time we needed to make a decision, no high pressure selling. Just competent, honest advice which for Camper... See more

Company replied

Rated 5 out of 5 stars

From spotting the advert for the motorhome to driving it away, our experience with Venture-caravans.com has been excellent. Manager Steph and Harry were knowledgeable about the vehicle and provided th... See more

Company replied

Rated 5 out of 5 stars

We met with Dave Webb of Venture to look around a Burstner B66 594 TD Motorhome. This was our first time looking to purchase a Motorhome. It was a straightforward, smooth and enjoyable experience. Fro... See more

Company replied


Company details

  1. Motor Vehicle Dealer
  2. Mobile Home Dealer
  3. RV Dealer
  4. RV Repair Shop
  5. RV Supply Store

About Venture Caravans

Written by the company

Venture Caravans & Motorhomes - Established 1971

Venture Caravans & Motorhomes
Venture Caravans & Motorhomes

We are Venture Caravans & Motorhomes, an award-winning leisure vehicle retailer. Across our two branch locations, you will find caravans, coach-built motorhomes, campervans, trailer tents, and all kinds of camping equipment.

With branches in Daventry, Northamptonshire, and Hitchin, Hertfordshire, we are well-situated to serve The Midlands, South East England, the East of England, London, plus many other locations further afield.

Across our range of leisure vehicles, you will find caravans from Bailey, motorhomes from Bailey, Auto-Sleepers, Globecar, and McLouis Fusion, and trailer tents from Cabanon.

You will also exclusively be able to find our very own range of VW and Ford campervans from our Redline Campers brand. Built by ourselves at our own ISO 9001:2015 certified production facility, our Redline Campers brand is VCA Type Approved and is an NCC Approved Manufacturer.

In addition to being a retailer of leisure vehicles, we also undertake an extensive array of servicing, aftersales, and upgrade options from our NCC Approved Workshops.

Read our 5-star reviews and discover why we have won numerous awards for our customer service over the years.

Discover our vehicles for sale

Our range of caravans for sale

Caravans For Sale

Our range of motorhomes for sale

Caravans For Sale

Our range of campervans for sale

Caravans For Sale

Our range of trailer tents for sale

Caravans For Sale

Learn more about Venture Caravans & Motorhomes

About us

Our Daventry branch

Our Hitchin branch

Contact us


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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1-star

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Replied to 100% of negative reviews

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4.9

All reviews

(346)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Staff are really friendly and helpful. Definitely recommend this service

January 20, 2026
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Reply from Venture Caravans

Thank you for your excellent review!

We're delighted that you received excellent service when dealing with us. It makes us very happy to hear you found our staff to be friendly and helpful.

We really appreciate you recommending us to others.

Rated 5 out of 5 stars

I recently purchased a second-hand caravan from Venture Caravans in Hitchin

I recently purchased a second-hand caravan from Venture Caravans in Hitchin and couldn’t be happier with the experience. From start to finish, the service was professional, smooth, and genuinely reassuring.

Matt was an absolute pleasure to deal with — very nice, polite, friendly, and never pushy. He took the time to answer all my questions and made the whole process easy and stress-free. The service both before and after the purchase was excellent, which really shows how much they care about their customers.

To top it all off, Matt even delivered the caravan to my home free of charge, which was incredibly kind and much appreciated. I highly recommend Venture Caravans to anyone looking for great service and honest, professional people.

Thanks again, Matt!

January 8, 2026
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Reply from Venture Caravans

Thank you for such an excellent review. We are so happy to hear about your experience purchasing a caravan from our Hitchin branch.

It's amazing to hear how professional, smooth, and reassuring you found our service to be.

We shall be sure to pass on your kind words to Matt. Thank you for recommending us to others, too, we really appreciate it!

Rated 1 out of 5 stars

Support !

Hi, Why has my review been removed ? Brgds Ade

January 16, 2026
Unprompted review
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Reply from Venture Caravans

Thank you for your review. However, the information you’ve provided is incorrect, and we ask that you retract it. You left your review on Google, not Trustpilot. As a business, we have no ability to remove customer reviews — we may only flag those that are factually inaccurate. It is then up to Trustpilot to determine whether a review should be removed.

We responded to your Google review, clearly outlining the factual inaccuracies it contained. You should have received a notification from Google confirming our response, and the review remains live on their platform. Given that we provided clarification on the points raised, we are surprised that you have not reviewed or corrected your comments — if only to ensure fairness and accuracy.

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. very friendly and we’re delighted with our caravan and the service we received. thank you so much!

December 10, 2025
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Reply from Venture Caravans

Thank you for your excellent review!

We are so happy to hear how pleased you are with your new caravan and the friendly service you received.

We hope you enjoy many happy holidays in your new caravan!

Rated 5 out of 5 stars

Great Value Motorhome and Excellent Customer Service

Great value Motorhome which had a few issues after handover.

The team at Venture dealt with all of our issues, openly, honestly and in a timely manner. Buying a caravan or motorhome can be a fraught business for the customer but I can totally recommend them with every confidence.

A great company that did a great job when things were a little tricky

September 2, 2025
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Reply from Venture Caravans

Thank you for your excellent review.

Whilst we're sorry you experienced a few issues after handover, we're very happy to hear how pleased you are with how we dealt with them.

We're here to make things easier for our customers, so we're pleased that you recognise this. Thank you so much for recommending us to others!

Rated 5 out of 5 stars

Extremely professional and…

Extremely professional and well-informed, offering assistance without any pressure. Exceptional service that I would suggest to anyone. Our caravan was returned in pristine condition after valeting. The detailed video walkthrough of our new caravan was incredibly appreciated. Many thanks!

December 24, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review. We love your line "offering assistance without any pressure", as that's exactly our intention with every customer and we're glad you recognised that.
Thank you also for recommending us to others, we're very grateful for that. We're also happy to hear how much you appreciate the walkthrough video for your new caravan, our team work hard on these so it's great to see their efforts recognised.

Rated 4 out of 5 stars

Throughout the entire process

Throughout the entire process, Dave's friendliness and assistance made everything seamless and enjoyable.

December 18, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for a great review. We are glad to hear Dave's friendliness and assistance made everything seamless and enjoyable. We are always looking to improve, so it would be great to hear how we could achieve a five-star review from you next time.

Rated 5 out of 5 stars

A good place to start and finish!!Having decided we wanted to purchase a…

Having decided we wanted to purchase a campervan ,Venture,as local business was the obvious place to start. That said we also went to several other suppliers plus the caravan and motor home show in Birmingham. The fact we went with Venture is a straightforward testament to the attention, service and product expectations being met by a friendly team. I would thoroughly recommend to family, friends, and anyone who may be considering such a purchase.

December 13, 2025
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Reply from Venture Caravans

Thank you for such an excellent review that is filled with praise for our team, service and the campervan you purchased. It's amazing to hear you didn't just choose us because we're based nearby but because of what we offer compared to the competition. Thank you also for recommending us to others, we are so very grateful!

Rated 5 out of 5 stars

We have a 2001 two birth tourer

We have a 2001 two birth tourer. We were having issues with the hot water supply and also a water leak on the water heater. I delivered our van to Venture caravans. They are so attentive and sympathetic.Next day they called me. I went back and they explained that they had repaired the hot water supply but that the repair was not repairable. They gave me several options to consider and at no stage did they try to push or persuade me in to any giving them the job. I asked how much was the cost of the work they had already carried out and unbelievablely they said NO CHARGE. I tried to insist on them taking some money but they absolutely refused. How often do you come across a business nower days that will do this. I cannot speak highly enough of the team that work at Venture caravans. Absolutely first class.

December 14, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for excellent review. Sorry to hear the issues with your caravan were not an easy fix but we're happy to hear our team were able to assist you. It makes us very happy to hear how highly you speak of the team.

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff. Easy to talk to , nothing was too much trouble.

December 10, 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how pleased you are with the service you received from our staff. We hope you have plenty of happy holidays in your new caravan.

Rated 5 out of 5 stars

Young lady - Steph really helpful

The young lady - Steph was very helpful .
The had over was really good and she answered all our questions .
The gentle man went through all the tech. bits and made it really clear .
Thank you very much .
The weather was really awful that day .

November 28, 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's great to hear how helpful you found Steph and the team, and how good you found the handover. It's just a shame to hear the weather was really awful, let's hope it will be much nicer for holidays in your caravan!

Rated 5 out of 5 stars

Excellent service all the way through

Excellent service all the way through, with attentive but perceptive suggestions at the sales stage, through to efficient part ex. At the end of it a lovely new camper! Thanks very much.(to Dave and everyone)

November 25, 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's amazing to hear how happy you are with the service and suggestions you received. And of course, it's also amazing to hear you're pleased with your campervan.

We shall pass on your kind words to Dave and the team, and hope your camper provides you with plenty of enjoyable adventures.

Rated 5 out of 5 stars

Helpful and accommodating throughout…

Helpful and accommodating throughout the whole process without being pushy.
We particularly liked the handover video, much better than a physical one as we can keep referring to it whenever we want to.
All in all a pleasant experience.

November 28, 2025
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Reply from Venture Caravans

Thank you for your excellent review.

It's wonderful to hear you found our team to be helpful and accommodating without being pushy. That's definitely the approach we take with all customers.

We're also so happy to hear you liked your handover video. The team put a lot of effort into the videos, so it's great that you've found yours useful.

Rated 5 out of 5 stars

The team were very friendly and gave us…

The team were very friendly and gave us great service. They were very knowledgeable about our caravan and Mark gave us anexcellent demonstration of what the caravan had to offer. Having viewed a lot of caravans we finally decided to buy from Venture Caravans.

November 26, 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's fantastic to hear how pleased you are with the service you received from Mark. We hope you have plenty of happy holidays in your new caravan.

Rated 5 out of 5 stars

This company was excellent from the…

This company was excellent from the start done exactly what they said from start to finish .Steph was very helpful and knowledgeable about our motorhome .thank you

November 20, 2025
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Reply from Venture Caravans

Thank you for your excellent review!

We are really pleased to hear how excellent your experience was from start to finish. We are especially happy to hear how helpful and knowledgeable you found Steph to be.

We hope you have plenty of enjoyable adventures in your new motorhome!

Rated 5 out of 5 stars

Was a pleasure to deal with

Was a pleasure to deal with,
Polite, honest, good value and excellent
product knowledge,
Honest trade in price
Would highly recommend

November 12, 2025
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Reply from Venture Caravans

Thank you for your excellent review!

It's great to hear you found us a pleasure to deal with and that you're happy with our team's politeness, honesty, and product knowledge. It's equally great to hear you found us to be good value and offered you an honest trade-in price.

Thank you so much for recommending us to others, too!

Rated 5 out of 5 stars

Excellent Service

Excellent service. Very attentive, helpful and informative, with good communication from our initial enquiry to the handover of our purchased vehicle.

November 6, 2025
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Reply from Venture Caravans

Thank you for your excellent review. We're so happy to hear you found our team to be very attentive, helpful, and informative whilst offering good communication.

We hope you have plenty of happy holidays in your new motorhome, and would love to hear all about them!

Rated 5 out of 5 stars

Following our dream

We saw the mobile home on line we were over an hour away when I called we had a no problem what can we do to help attitude. A home visit was arranged for apart- exchange valuation while we were up looking at the new one. Everything has gone smoothly can’t ask for anything better.

November 7, 2025
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Reply from Venture Caravans

Thank you for your excellent review! It's so amazing to hear you've followed your dream and you're now the proud owner of a new motorhome!

We're glad everything has gone smoothly and it fills us with pride to learn you couldn't ask for anything better.

We hope you have plenty of enjoyable adventures in your new motorhome, and would love to hear all about them!

Rated 5 out of 5 stars

After months of going to motor home shows.

After months of going to motor home shows across the country on the hunt for a new camper we decided to go for a Bailey B62. We wanted to use a local dealer so we visited Venture caravans in Hitchin local to us,Steph the sales manager was very helpful and not pushy at all and we decided to take the plunge and left a deposit. We collected our van a few weeks later.
Harry showed us around the vehicle and was very informative and answered all our questions.

October 31, 2025
Venture Caravans logo

Reply from Venture Caravans

Thank you for your excellent review. We are so happy to hear you've found your ideal vehicle. It makes us even happier that you chose us to purchase it from.

It's amazing to hear how helpful and informative you found both Steph and Harry to be. We shall be sure to pass on your kind words.

We hope you're enjoying your Bailey B62 and travelling to campsites across the country now, rather than shows!

Rated 5 out of 5 stars

Very patient with us in choosing our…camp

Very patient with us in choosing our campervan took 3 visits to finally decide which model suited us best no pressure each visit made us feel so welcome even though prices are competitive cheapest is not always best. Didn’t try and sell us stuff we didn’t need and remembered us from years ago when we purchased caravans from them must be a testament too the company that all the staff we dealt with in past are still there all these safety certificates made purchasing our vehicle a huge peace of mind

October 31, 2025
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Reply from Venture Caravans

Thank you for your excellent review! It was great to see you both and see you drive away in your new campervan today.

We really appreciate you mentioning how welcome you were made to feel and how our approvals provided you with peace of mind.

We hope you have some amazing adventures in your new camper and look forward to hearing all about them.

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