Venture Caravans Reviews 

346
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional without being pushy, making the buying process enjoyable and stress-free. Many people highlight the exceptional service received, from initial inquiries to final purchase, noting the smooth and efficient process. Reviewers also appreciate the honest advice and the team's dedication to ensuring a positive overall experience. The company excels in product presentation and handover, with customers frequently mentioning helpful videos and detailed tours. Even when minor issues arose, the team demonstrated exceptional after-sales support, quickly and efficiently resolving problems to complete satisfaction. This commitment to customer care, even after purchase, reinforces the overwhelmingly positive sentiment.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as extremely helpful, friendly, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, efficient, and... See more

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as a very positive,... See more

Customer service

People report positive experiences with customer service, highlighting attentive and professional personnel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After months of going to motor home shows across the country on the hunt for a new camper we decided to go for a Bailey B62. We wanted to use a local dealer so we visited Venture caravans in Hitchin... See more

Company replied

Rated 5 out of 5 stars

The whole team were excellent and helpful. We dealt with Darren who made sure we had all the time we needed to make a decision, no high pressure selling. Just competent, honest advice which for Camper... See more

Company replied

Rated 5 out of 5 stars

From spotting the advert for the motorhome to driving it away, our experience with Venture-caravans.com has been excellent. Manager Steph and Harry were knowledgeable about the vehicle and provided th... See more

Company replied

Rated 5 out of 5 stars

We met with Dave Webb of Venture to look around a Burstner B66 594 TD Motorhome. This was our first time looking to purchase a Motorhome. It was a straightforward, smooth and enjoyable experience. Fro... See more

Company replied


Company details

  1. Motor Vehicle Dealer
  2. Mobile Home Dealer
  3. RV Dealer
  4. RV Repair Shop
  5. RV Supply Store

About Venture Caravans

Written by the company

Venture Caravans & Motorhomes - Established 1971

Venture Caravans & Motorhomes
Venture Caravans & Motorhomes

We are Venture Caravans & Motorhomes, an award-winning leisure vehicle retailer. Across our two branch locations, you will find caravans, coach-built motorhomes, campervans, trailer tents, and all kinds of camping equipment.

With branches in Daventry, Northamptonshire, and Hitchin, Hertfordshire, we are well-situated to serve The Midlands, South East England, the East of England, London, plus many other locations further afield.

Across our range of leisure vehicles, you will find caravans from Bailey, motorhomes from Bailey, Auto-Sleepers, Globecar, and McLouis Fusion, and trailer tents from Cabanon.

You will also exclusively be able to find our very own range of VW and Ford campervans from our Redline Campers brand. Built by ourselves at our own ISO 9001:2015 certified production facility, our Redline Campers brand is VCA Type Approved and is an NCC Approved Manufacturer.

In addition to being a retailer of leisure vehicles, we also undertake an extensive array of servicing, aftersales, and upgrade options from our NCC Approved Workshops.

Read our 5-star reviews and discover why we have won numerous awards for our customer service over the years.

Discover our vehicles for sale

Our range of caravans for sale

Caravans For Sale

Our range of motorhomes for sale

Caravans For Sale

Our range of campervans for sale

Caravans For Sale

Our range of trailer tents for sale

Caravans For Sale

Learn more about Venture Caravans & Motorhomes

About us

Our Daventry branch

Our Hitchin branch

Contact us


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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4.9

All reviews

(346)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchase of a motorhome was really…

Purchase of a motorhome was really straightforward.

We had some problems on handover and upon our first weekend out with our purchase.

Once Venture were aware of the problems the team there did an amazing job to rectify the issues after thorough exploration and reporting back to us.

All of our initial issues were addressed to our complete satisfaction. It's the measure of how a business delivers great customer service when things are not to initial expectations.

I have no hesitation in recommending Venture Caravans for your purchase and aftershaves.

September 5, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review. We're sorry to hear you encountered some problems. However, we're very happy to hear about your satisfaction with how they were rectified and how great you found our customer service to be.

Thank you also for your recommendation to others, it's very much appreciated!

Rated 5 out of 5 stars

From the very first time I arrived to…

From the very first time I arrived to look
at the caravans on their pitch they weee inviting and not pushy in any way and when I had any questions or queries could answer me in detail. The caravan was well presented and communication and the whole process or purchase to collection was tailored to suit us so a huge thank you to Mark Cleaver for being a great professional friendly salesman.
If you’re looking for a motorhome too they’ve got some beautifully presented models, I wouldn’t hesitate to recommend them to anyone else!

October 26, 2025
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Reply from Venture Caravans

Thank you for your excellent review. We're so pleased to hear how professional and friendly you found Mark Cleaver to be; we shall be sure to pass on your kind words.
It's also great to hear your questions were answered in detail. We appreciate your fantastic feedback!

Rated 5 out of 5 stars

Great service CV20 purchase.

From spotting the advert for the motorhome to driving it away, our experience with Venture-caravans.com has been excellent. Manager Steph and Harry were knowledgeable about the vehicle and provided their expert knowledge to answer any questions we had. This is our third motorhome purchase and this has been our best experience. We decided to have habitation air con installed while the servicing, hab check and MOT were being done. All sorted by the time we collected the vehicle. Thank you Venture-caravans.com for such great service.

October 15, 2025
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Reply from Venture Caravans

Thank you for such an excellent review. It's so amazing to hear how much of an excellent experience you've had with us, and how pleased you are with the service received from Steph and Harry.
It makes us even happier to hear that this is your third motorhome purchase and the best experience yet! Thank you!

Rated 5 out of 5 stars

Dave was very friendly and helpful the…

Dave was very friendly and helpful the whole experience was so smooth

October 21, 2025
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Reply from Venture Caravans

Thank you for your excellent review. We are glad you found Dave to be friendly and helpful, and it's great to hear your whole experience was smooth!

Rated 5 out of 5 stars

Great customer service

Very helpful, knowledgeable, not pushy, very professional. Great service. Recommend to everyone.
Valeting our caravan squeaky clean
Loved the video sent to us going through every detail we should require about our caravan we purchased. Thank you so very much.

October 21, 2025
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Reply from Venture Caravans

Thank you for your excellent review.

It's great to hear that you're happy with the cleanliness of your caravan and your handover video. These are two areas in which our team dedicates a great deal of time and effort, so it's fantastic that it shows.

We are incredibly grateful that you recommend us to others. Thank you.

Rated 5 out of 5 stars

Best buying experience

There was no pressure to buy but we were able to look at a number of suitable caravans. There was staff available to answer any questions we had.
On choosing a caravan we were dealt with by Steph who went through everything with us and also threw in a couple of freebies.
Collection went smoothly with an in depth handover by Harry, complete with video to my email for future reference.
I honestly couldn't have asked for more from initial interest to completion of purchase all staff members were fantastic even the very helpful lady in the accessories shop.
Will definitely be recommending Venture Caravans.
Many thanks

October 9, 2025
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Reply from Venture Caravans

Thank you for your excellent review.

We are so pleased to hear about your positive experience with Steph, Harry, and the team.

This really is fantastic feedback for everyone at our Hitchin branch and we are so grateful that you will be recommending us to others.

We shall be sure to pass on your kind words to everyone you dealt with.

Rated 5 out of 5 stars

Top team

Bought a second hand Transit custom off Steph in Hitchin, The service and attention to detail was brilliant from start to finish,new to this camping scene the whole team answered all my questions and queries before i picked the van up and even after i picked it up. The whole team are amazing i would recommend them to anyone looking to purchase a vehicle. Very very happy.

September 1, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review.

It's fantastic to hear how great you found Steph's service levels and attention to detail, and just as fantastic that the whole team were able to answer your questions.

We are grateful for your recommendation and shall be sure to pass on your positive feedback to Steph and the team at Hitchin.

Rated 5 out of 5 stars

Vans

All the team at Redline Campervans are very friendly and communicative throughout the whole process of purchasing a vw campervan. From viewing to picking up the van, the team were very helpful.

October 7, 2025
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Reply from Venture Caravans

Thank you for your excellent review. It's great that you found the team friendly and helpful, and you're pleased with the communication from them.

We hope you enjoy your new campervan, and look forward to hearing about the enjoyable adventures you take it on!

Rated 5 out of 5 stars

the sales service we received from the…

the sales service we received from the initial visit to look at caravans through to the pick up of the new caravan was exceptional. All the staff were extremely helpful all the way through and made the experience a very stress free one. For someone that is caravanning for the first time I spent ages bombarding Dave Webb with loads of questions and he always came back to me with sound advise.

October 3, 2025
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Reply from Venture Caravans

Thank you for your excellent review. It really makes us happy to hear you describe the service received as exceptional and the experience as stress free.

We are really pleased you found the team to be extremely helpful, and we shall be passing on your positive feedback to Dave Webb.

If you ever have any other caravan-related questions, don't hesitate to ask.

Wishing you many happy caravan holidays!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from Steph and
Harry during the purchase of our new campervan. Communication throughout was responsive and made what could be very stressful reassuring and exciting.
We would thoroughly recommend to others.

October 4, 2025
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Reply from Venture Caravans

Thank you for your excellent review. We are so happy to hear that Steph and Harry made the experience reassuring and exciting, that really pleases us. Thank you for recommending us to others too. We hope you have many happy trips in your new campervan!

Rated 5 out of 5 stars

First motorhome experience

Really great place. No pressure on you buying a unit. They just showed us around, answered any questions we had as it was our first motorhome purchase. Great choice, excellent staff.

May 24, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review. We are so pleased to hear how happy you are after purchasing your motorhome. Wishing you plenty of enjoyable adventures!

Rated 5 out of 5 stars

Purchase a bailey unicorn cabrera and…

Purchase a bailey unicorn cabrera and more than happy with it. Service was satisfactory got the van relatively quickly. Couldn't have asked for more really they answered all of my questions and gave advice and even put on and set up the towing mirrors as I'd not done towing before.

August 9, 2025
Unprompted review
Venture Caravans logo

Reply from Venture Caravans

Thank you for your excellent review. It pleases us to hear how happy you are with your caravan. We are always here to provide advice, and are glad this was of use on the day you came to collect. Wishing you many happy holidays in your new caravan!

Rated 5 out of 5 stars

Adria tiber

I dealt with Dave Webb and I think he is a great asset to your company. Every part of the purchase from my first phone call was so professional. I was a little worried has I was travelling 100 miles to view the caravan. But everything went like clock work . I give them 5 stars

August 23, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for your glowing review of Dave. We shall be sure to pass on your kind words. It's great to hear how happy you are and how we were worth the travel!

Rated 5 out of 5 stars

Have used venture for many years

Have used venture for many years, started when my parents brought there first caravan so I can honestly say they more friends now than anything and we wouldn’t go anywhere else because there service is slim to none and everyone is that works there are brilliant

August 5, 2025
Unprompted review
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Reply from Venture Caravans

Thank you so much for your very kind words. We are incredibly happy to hear how satisfied you are with our service. It fills us with pride that you and your family keep returning to us.
As a company that has served its local community for over 50 years, we consider many of our customers old friends too.

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff in the service department. Ready to discuss and suggest solutions.
I would thoroughly recommend Venture caravans both for purchase and servicing

August 18, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for your excellent review for our service department! We really appreciate your kind words, and you recommending us to others for both sales and service!

Rated 5 out of 5 stars

Positive always helpful .

Positive always helpful .
They have a servicing and repair unit next to the sales,MOT done ,had a major electric panel go,explained and replaced just before a big family tour.Always answer questions that i feel are a bit silly asking, but are honest with the answers.
They are just down the road 5 mins so always good for the gas ,thanks ,j

July 1, 2025
Unprompted review
Venture Caravans logo

Reply from Venture Caravans

Thank you for your excellent review! It makes us happy to hear everything was resolved and ready for your big family tour. We are also happy that you're satisfied with the answers we provide to your questions. We definitely don't believe there's such a thing as a silly question!

Rated 5 out of 5 stars

It was an absolute pleasure dealing…

It was an absolute pleasure dealing with Steph at Hitchin caravans. We recently brought an autosleeper from there and couldn't have wished for a better experience. She really looked after us and would highly recommend! X

July 26, 2025
Unprompted review
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Reply from Venture Caravans

That's fantastic to hear! We really appreciate your review and feedback for Steph, it's amazing.

Thank you also for recommending us to others. We hope you have some really nice adventures in your new motorhome!

Rated 5 out of 5 stars

'Van'tastic Service

This place is scary......I walked in to look and walk out waiting for a campervan. Absolutely 'van'tastic service. Mark and Darren made to whole process simple and easy and they found the product we wanted. Our requirements changed a few times when we left the shop, but this was no problem. Nothing seemed to be hassle for the team, excellent service. Would I recommend them, Absolutely!!!

June 28, 2025
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Reply from Venture Caravans

Thank you for providing such an amazing review of the service you received when purchasing one of our Redline campervans and thank you for recommending us to others.

It seems you've experienced a common symptom of visiting our premises, falling instantly in love! We constantly find our campervans have that effect on people. However, everyone leaves happy and no one ever complains.

It's fantastic to hear you're happy too and very much appreciate the valuable feedback. Thank you especially for your kind words about the service received from Mark and Darren, we shall be sure to pass these on.

Rated 5 out of 5 stars

Seamless process

Seamless process, great team

June 23, 2025
Unprompted review
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Reply from Venture Caravans

Thank you for such an excellent review!

Rated 5 out of 5 stars

Excellent experience

Really professional care and attention, not pushy but patiently took the time to show us around. Darren and Dave were brilliant and so helpful - making the experience a really good one. The van we bought has also been brilliant.

March 8, 2025
Unprompted review
Venture Caravans logo

Reply from Venture Caravans

Thank you for your fantastic review. It's amazing to hear how patient and helpful you found Darren and Dave to be. We are so happy your experience was really good and we're glad your van has been brilliant.

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