The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has o... See more
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The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his... See more
Low rates at first but then they raise them and the bigger companies will have better rates for better coverage. They also try to tack on a $50 cancellation fee when you leave, even though it is not i... See more
I’ve sent emails and talked to an actual representative. I explained my problem and they told me they would resolve the problem. They don’t resolve the problem and try to get me to pay for 2 vehicles... See more
Company details
Written by the company
Please see https://www.verti.com/ for updated business information.
Contact info
United States
- www.verti.com
1.5
Bad
218 reviews
Hasn’t replied to negative reviews
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I was quoted one price and was charged…
I was quoted one price and was charged a different price, within in 2 months my price went up, what a rip off.
July 23, 2020
Unprompted review
Please stop taking money from my…
Please stop taking money from my account why are you trying to take money out why why i ain't do until the 2nd
July 20, 2020
Unprompted review
The fact that every quote was…
The fact that every quote was exceedingly more than Verdi's made me so happy ti find them. They did not hold the one accident i had recently due to my perfect drive record before and after is an amazing policy ams i am now lifelong customer.
July 7, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Jonathan, thanks for taking the time to leave a review. We're so glad that to hear that we were able to meet your needs and help you find a policy that fits! Thanks again for your kind review and we'll be sure to share it with the rest of the team at Verti.
Im very satisfied with my experience
Im very satisfied with my experience. Paul was wonderful and took the time to work with me and accommodate all of my concerns
Thank you for doing something different.
Crystal
June 28, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Crystal, thanks for taking the time to leave your review. We're glad to hear that Paul was able to answer your questions and helped you find a policy that fits your needs. We'll be sure to share your comments with him and the rest of our team as well. Thanks again and welcome to Verti!
Good customer service and low rates
Good customer service and low rates. Lets hope they keep up the good work.
June 28, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Shaka, thanks for your review. We're so happy to hear that Paul not only provided you with great customer service but was also able to help you find a policy that fit your needs at a great rate as well! We'll be sure to share your review with Paul and the rest of our team as well! Thanks again and welcome to Verti!
I'm so happy that I answered the phone…
I'm so happy that I answered the phone to hear what the agent had to say. You guys saved me a lot of money in order to pay the rest of my bills. I feel that ALL-STATE was ripping me off for years. The corporate office called me and still wasn't able to save me any money I was STRESSED OUT THANK YOU SO MUCH.
June 22, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Claudette, thank you for taking the time to leave your review! We're please to know that we were able to help you find a policy that fits your needs and helped you save on your monthly premium. We'll be sure to share your comments with Frank and the rest of our team as well. Thanks again and welcome to Verti!
Love it saved alot of money.
June 16, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Lisa, thanks for your review! We're glad to know that we were able to help you save on your policy. We'll be sure to share your review with Frank and the rest of our team as well. Thanks again and welcome to Verti!
Customer service was wonderful and the…
Customer service was wonderful and the price is right
June 12, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Charles, thanks for your review. We're so happy to hear that Frank not only provided you with great customer service but was also able to help you find a policy that fit your needs at a great rate as well! We'll be sure to share your review with Frank and the rest of our team as well! Thanks again and welcome to Verti!
I canceled my insurance on June 1st…
I canceled my insurance on June 1st which was when I got my new insurance. As of today June 8th, I have still gotten no insurance cards and can't get a call back from Frank. I really feel like I scammed
June 8, 2020
Unprompted review
Insurance agent was knowledgeable and…
Insurance agent was knowledgeable and very nice
June 7, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Brandan, thank you for taking the time to leave your review. We're glad to hear that you found Frank to be knowledgeable and nice and we'll be sure to share your review with him and the rest of our team. Thanks again and welcome to Verti!
Customer service was excellent
Customer service was excellent. Took the time to find me the very best rates. I appreciate his patience and perseverance.
June 7, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Joanne, thanks for your review. We're so happy to hear that Paul not only provided you with great customer service but was also able to help you find a policy that fit your needs at a great rate as well! We'll be sure to share your review with Paul and the rest of our team as well! Thanks again and welcome to Verti!
Quick and easy
I think that the process was swift. He was very helpful and went through the process fast but didn’t over talk me. He helped me save a ton of money.
June 7, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Raycheil, thank you for your review. We're so happy to know that you found getting a quote with Verti to be quick and that Paul was able to help you find a policy that fits your needs at a great price too! We'll be sure to share your review with him and the rest of our team as well. Thanks again and welcome to Verti!
I have only recently switched my…
I have only recently switched my insurance over to Verti and although I saved a considerable amount of money compared to my old policy, the most pleasant surprise came from a Mr. Frank Wilkins the agent who handled my application. He was extremely knowledgeable and provided me with the absolute best customer service experience i can remember having in a long time. I highly recommend Verti Insurance for anyone looking to save money and also receive an amazing customer service experience!
May 26, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Gene, thank you for leaving a review. We're so glad to hear that Frank provided you with stellar customer service and was able to find you a policy that not only fit your needs but helped you save money. We'll be sure to share your review with him and the rest of our team as well. Thanks again and welcome to Verti!
Josh was fantastic
Josh was fantastic. He walked me through the process with genuine kindness and professionalism. He informed me of options as if we were long time friends. He is an asset to your team. Thank you and thanks Josh.
May 22, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Vanesta, thanks for taking the time to leave a review. We're so glad to hear that Josh was not only able to find you a policy that fit your needs but also showed you a high level of customer service through his kindness and professionalism. We'll be sure to share your review with him and the rest of our team as well. Thanks again and welcome to Verti!
Reply from Verti Insurance (USA)
Hi Frank, thanks so much for leaving your review. We're glad that the transition to Verti was easy and that Frank was able to provide you with great customer service. We'll be sure to share your review with Frank and the rest of our team as well. Thanks again and welcome to Verti!
Excellent prices and customer service
May 19, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Kimberly, thank you for taking the time to leave a review! We're happy to hear that Chris was able to find you a policy that fits your needs at a great price. We'll be sure to share your review with him and the rest of our team. Thanks again and Welcome to Verti!
Reply from Verti Insurance (USA)
Hello Alan, thanks for leaving a review! We're glad to know that you found getting a policy with Verti to be quick and easy, we'll be sure to share your review with our team. Thanks again and welcome to Verti!
Thank you for helping me you was very…
Thank you for helping me you was very kind and sweet I would recommend anyone to come here
May 16, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Maritza, thanks for taking the time to leave a review. We're glad that we were able to help you find a policy that fits your needs and that Debra and Sean provided you with great customer service and were able to answer all your questions. We'll be sure to share your review with them and the rest of our team. Thanks again and welcome to Verti!
I was spending 264 dollars a month on…
I was spending 264 dollars a month on car insurance and I found this and absolutely recommended anyone to go ahead and save now
May 15, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Jessica, thank you for your review. We're so glad to know we were able to find you a policy that fit your needs and helped save you money as well. We'll be sue to share your review with our team! Thanks again and welcome to Verti!
Reply from Verti Insurance (USA)
Hi Terrance, thanks so much for taking the time to leave a review. We're glad to know you had a good experience with Chris and James, and we'll be sure to share your comments with them and the rest of our team as well. Thanks again for leaving your review and welcome to Verti!
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