The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has o... See more
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The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his... See more
Low rates at first but then they raise them and the bigger companies will have better rates for better coverage. They also try to tack on a $50 cancellation fee when you leave, even though it is not i... See more
I’ve sent emails and talked to an actual representative. I explained my problem and they told me they would resolve the problem. They don’t resolve the problem and try to get me to pay for 2 vehicles... See more
Company details
Written by the company
Please see https://www.verti.com/ for updated business information.
Contact info
United States
- www.verti.com
1.5
Bad
218 reviews
Hasn’t replied to negative reviews
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I had a pleasant conversation and…
I had a pleasant conversation and pleased with everything
May 5, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Philip, thanks so much taking the time to leave a review. We're glad to know you had a pleasant experience and that Enrique and Sean were able to answer your all your questions. We'll be sure to share your comments with them and the rest of our team! Thanks again for your review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Everything had been top notch so far!
May 4, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Rob, thanks for your review! It's great to hear that you've had a top-notch experience with Verti and we'll be sure to share your review with our team. Thanks again for your review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Ben was very professional
Ben was very professional, gave me super rate. I had the pleasure of speaking to other staff members who were just as professional. Who ever heard of full coverage of less than 100.00. Thank you!
May 4, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Michele, thanks so much for taking the time to leave a review. We're so glad to hear that you've had a great experience with Ben and that he was able to help you find a policy that not only gave you the coverage you needed but at a great price too. We'll be sure to share your review with him and the rest of our team as well. Thanks again for leaving your review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Every question I had was answered great…
Every question I had was answered great customer service.
May 3, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Ms.Burns, thanks for your review. We're glad that the Verti team was able to answer all your questions and provide you with great customers service, we'll be sure to share your review our team. Thanks again for leaving your review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Reply from Verti Insurance (USA)
Hello Anthony, thanks for taking the time to leave a review. We're happy to know that Frank was able to answer your question and help you get the coverage that you needed. We'll be sure to share your review with him and the rest of our team. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
The agent I spoke with was very…
The agent I spoke with was very knowledgeable about different policies she was pretty quick with getting me started with the best option for me
April 27, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Sequoia, thank you for leaving a review. We're glad to hear that Debra was knowledgable and was able to help you find a policy that fits your needs. We'll be sure to share your review with her and the rest of our team as well. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
I couldn’t get my car towed for three…
I couldn’t get my car towed for three days and nobody hadAny real answers this is the worst car insurance that I ever had
April 27, 2020
Unprompted review
I'm brand new to the company...but my…
I'm brand new to the company...but my insurance guy Eddie was awesome. He really worked for me to help get me better insurance and save me a good bit of money.
April 26, 2020
Unprompted review
So far they are good
April 24, 2020
Unprompted review
Excellent customer service and got the…
Excellent customer service and got the same full coverage for half the price. Would recommend to anyone
April 20, 2020
Unprompted review
I was very impressed with the calm…
I was very impressed with the calm demeanor of your agent Edson Twal. He was not pushy and was very knowledgeable in your coverages. I felt very good like i was talking to someone who was providing me something I need. I already told 3 people to give him a call . Thanks for your good rates and I pray that I never find out if you have service to match. Thanks again Edson Twal. It was nice talking to you.
April 18, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Robert, thanks for taking the time to leave a review. We're so glad to hear that Edson was knowledgeable and helped you find the coverage that best fit your needs. We'll be sure to share your review with him and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://mbsy.co/T7dVc
Not sure haven't used the insurance yet…
Not sure haven't used the insurance yet .
April 13, 2020
Unprompted review
It was perfect and Ben went above and…
It was perfect and Ben went above and beyond.
April 12, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Rebecca, thanks for taking the time to leave a review. We're glad to know that Ben went above and beyond and provided you with great customer service. We'll be sure to share your review with him and the rest of our team. Thanks again and welcome to Verti!If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Chris Johnson
Chris Johnson was very helpful and did a good job. That's it
April 11, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Joseph, thanks for leaving a review! We're glad to know that Chris was helpful and did a good job in helping you find a policy that fits your needs. We'll be sure to share your review with him and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Reply from Verti Insurance (USA)
Hi Edward, thanks for taking the time to leave a review. We're glad to hear that Matthew was very knowledgeable and helped find you a policy at a price that fit your needs. We'll be sure to share your review with him and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
It is great offering
April 9, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Samuel, thanks for leaving a review! We're glad to hear that you find Verti to be great and we'll be sure to share your review with our team. Thank you again for the review and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Excellent & Easy
The online application took me 10 minutes. My policy was completed and the process was very simple.
April 8, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Laurie, thank you for leaving a review. We're happy to know that you found our process quick and simple and we'll be sure to share your review with our team. Thank you again for the review and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Excellent service love talking to Kevin
April 7, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Alnissa, thanks for taking the time to leave a review. We're glad that Kevin was able to answer all your questions and provided you with great customer service. We'll be sure to share your comments with him and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Very pleasant to work with also very…
Very pleasant to work with also very professonal got my policy started quickly
April 5, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Douglas, thanks so much for taking the time to leave a review. We're so glad to hear that you had a great experience with Eddy and Ramona and that they were pleasant and professional to work with. We'll be sure to share your comments with them and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Nice and friendly people to deal with…
Nice and friendly people to deal with help me alot in savings
March 31, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Eric, thanks for taking the time to leave a review. We're glad to hear that Matthew and James provided you with a high level of customer service and were able to help you find a policy that fits your needs. We'll be sure to share your comments with them and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
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