The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has o... See more
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The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his... See more
Low rates at first but then they raise them and the bigger companies will have better rates for better coverage. They also try to tack on a $50 cancellation fee when you leave, even though it is not i... See more
I’ve sent emails and talked to an actual representative. I explained my problem and they told me they would resolve the problem. They don’t resolve the problem and try to get me to pay for 2 vehicles... See more
Company details
Written by the company
Please see https://www.verti.com/ for updated business information.
Contact info
United States
- www.verti.com
1.5
Bad
218 reviews
Hasn’t replied to negative reviews
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there great was so nice and they took…
there great was so nice and they took care of everything i needed
March 30, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Michael, thanks for leaving a review! We're glad to hear that Gina and Ben were able to provide you with a high level of customer service. We'll be sure to share your comments with them and the rest of our team as well. Thanks again for your review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Great service
March 29, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Lionell, thanks for taking the time to leave a review. We're glad to hear that we were able to provide you with a high level of customer service and find you a policy that fits your needs. We'll be sure to share your comments with our team, thanks again! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com
More options for users need to be on…
More options for users need to be on the website such as:
Changing address
Changing coverage dates
March 24, 2020
Unprompted review
The telephone interview was short and…
The telephone interview was short and to the point. No bull - just facts. I highly recommend this company. My car insurance was lowered significantly and the entire procedure was less than 15 minutes. Thanks Verti.
March 20, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Bobby, thanks for taking a time to leave a review! We're glad to know that you found signing up for a policy with Verti to be fast and easy, and that were able to lower your premium as well. Thank you again for leaving a review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
In this moment ( daryl smith )
Well actually it's to soon to tell, however the initially sign up was very pleasant and professionally done,
March 16, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Daryl, thanks for taking a time to leave a review! We're glad to know that signing up for a policy was pleasant and professional and we'll be sure to share your comments with our team. Thank you again for leaving a review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Haven’t had you guys for a whole week…
Haven’t had you guys for a whole week yet?
March 15, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Jason, thanks for leaving your review. We're glad to hear that we were able to provide you with a high level of customer service and find you a policy at a great rate that fits your needs. We'll be sure to share your comments with our team, thanks again! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com
I only needed ID cards
March 13, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Mary, thanks for leaving a review! We're glad that we were able to help you with your request. Thanks again and we'll be sure to share your review with our team. Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
It was great everyone was very pleasant
March 12, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Michelle, thanks so much for taking the time to leave a review! We're glad to hear that we were able to provide you with a high level of customer service, and we'll be sure to share your review with our team. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
am glad that I have switch to verti…
am glad that I have switch to verti insurance, cause it well help just alittle with my life.
March 10, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Angel, thanks so much for taking the time to leave a 5 star review. We're so glad to know that we were able to help you find a policy that fits your needs. We'll be sure to share your kind review with our team. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
The best insurance
March 8, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Alpha, thanks so much for leaving a review. We're happy to know that were able to find you an policy that fits your needs. Thanks again for your review! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
I was amazed at the price I was quoted
I was amazed at the price I was quoted, it was way less then and almost twice the coverage that I was paying on my old policy. Yes I was skeptical at first from a company I didn't hear about to much. But the BBB gave it high Mark's.
March 8, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Penny, thanks for leaving a review! We're glad to know that we were able to find you a policy that fits your needs and at a great price too. Thanks for giving us a chance and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Best price best service
March 7, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Ines, thank you for your review! We're happy to know that Christina and Debra were able to help you find a policy that fits your needs and provided you with a high level of customer service. Thanks again for your review and welcome to Verti! Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
I just received my car insurance but…
I just received my car insurance but the agent was very helpful. So far it's all good.
March 7, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi there, thanks so much for leaving a review! We're so glad to know that you found your product advisors to be helpful and that they were able to find you a policy that fit your needs. Thanks again for your review and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Low rates at first but then they raise…
Low rates at first but then they raise them and the bigger companies will have better rates for better coverage. They also try to tack on a $50 cancellation fee when you leave, even though it is not in your policy documents that you will be charged a fee. I have never been able to speak with someone when I needed to. They claim there is someone there during business hours but they do not answer
March 6, 2020
Unprompted review
Customer service was phenomenal and he…
Customer service was phenomenal and he provided me with the lowest quote possible compared to other companies.
March 5, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Tasha, thanks for leaving a review! We're please to hear that Eddie and James have provided you with great customer service and that they were able to help you find a policy that fit your budget and needs. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
I’d recommend Verti to everyone
Great so far. Easy to sign up and rep was very professional and helpful
March 5, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Don, thank you for taking the time to leave a review. We're happy to know that buying a policy was easy for you and that Judley and Gina provided you with great customer service. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
very easy to deal with and GREAT rates…
very easy to deal with and GREAT rates would recommend to everyone
March 5, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Harold, thanks for leaving a review. We're so glad to know that we were able to help you find a policy that fits your needs and budget. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Chris was very pleasant and Thorough…
Chris was very pleasant and Thorough with helping me find the insurance for me
March 3, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Pamela, thanks so much for taking the time to share your review. We're so glad to hear that Chris provided you with pleasant experience and was able to find you a policy that fit your needs. We'll be sure to share your review with Chris and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Have never had a problem with them
Have never had a problem with them. Great customer service
March 2, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Jeffrey, thanks so much for your review! We're so glad that we've been able to provide you with great customer service and we'll be sure to share your review with our team. Thanks again! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
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