The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his... See more
Low rates at first but then they raise them and the bigger companies will have better rates for better coverage. They also try to tack on a $50 cancellation fee when you leave, even though it is not i... See more
I’ve sent emails and talked to an actual representative. I explained my problem and they told me they would resolve the problem. They don’t resolve the problem and try to get me to pay for 2 vehicles... See more
Company details
Written by the company
Please see https://www.verti.com/ for updated business information.
Contact info
United States
- www.verti.com
1.5
Bad
218 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A lot cheaper then what I was paying…
A lot cheaper then what I was paying and awesome customer service
March 2, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Cricket, thanks so much for taking the time to leave a review. We're so glad to know that Matt and Sadie have provided you with great customer service and were able to help save as well! We'll be sure to share you review with them and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Very easy and saved a bunch thx ....
March 1, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Paul, thanks for leaving a review! We're so happy to know that you found getting a quote with Verti to be easy and that we were able to help you save on your policy. We'll be sure to share your comments with our team! Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Everyone was Great
March 1, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Nicholas, thanks for your review! We're glad to hear that you had a good experience and we'll be sure to share your review with our team. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Great service and staff
Great service and staff. Matt Kronk worked with me and was able to save me alot of money by switching my car insurance over to Verti. I am very pleased.
February 29, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Lori, thanks so much for taking the time to leave your review. We're glad to know that Matt was able to help you find a policy that fits your needs and saves you money too! We'll be sure to share your comments with Matt and the rest of our team as well. Thanks again and welcome to Verti! Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Excellent experience!
Excellent experience! The final price was lower than the quote I received. One call and the policy was priced, purchased, and active. I highly recommend Verti to anyone that is looking for great coverage at a phenomenal price!
February 27, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Clayton, thanks for taking the time to leave a review. We're pleased to know that you had an excellent experience and that Joshua was able to find you a quote that not only fits your needs but at a phenomenal price as well. We'll be sure to share your review with Joshua and the rest of our team as well. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Dishonesty
I was really upset to find out that my payment plan forced me to make 2 payments within 16 days. I would not have hoses this company if I knew this ahead of time.
February 20, 2020
Unprompted review
The best
The best! Didn’t waste my time. Provided what I needed at a great price! So glad I chose Verti. The surprising thing was I had never heard of your company, yet you provided what all the others claim, but do not deliver. I am so satisfied and I will definitely spread the word about your good company policy. I work for a good company and I am so glad I encountered another one.😀
February 17, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Dolores, thanks so much for taking the time to leave your kind review. We're excited to know that we've been able to help you find a policy meets your needs and at a great price. We'll be sure to share your review with the whole of our team. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Very thankful
Hello, my officer was GREAT....He stayed in contact with me and made sure anything was good and that I was satisfied and answered all my question. I would definitely recommend his services.
February 16, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Angela, thanks for your review! We're pleased to find out that Matthew was able to answer all your questions and provided you with a high level of customer service. We'll be sure to share your review with him and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Exceptional customer service
Exceptional customer service, warming and welcoming. Thank you Debra and Ed
February 15, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Marisol, thanks for taking the time to leave a review. We're glad to know that Debra and Ed provided you with a high level of customer service. We'll be sure to share your review with them and the rest of our team as well. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Your agent Matthew Kronk was very…
Your agent Matthew Kronk was very pleasant and helpful in getting my insurance needs covered.
February 15, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Fredrick, thanks for leaving a review! We're so happy to hear that Matthew provided you with great customer service and was able to help you find a policy that meets your needs. We'll be sure to share your review with him and the rest of our team. Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
I was very pleased with the service I…
I was very pleased with the service I received. The agent was very friendly.
February 14, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Michelle, thanks for the review! We're glad to know that you're happy with the service you received and that you found Debra and Gina to be friendly. We'll be sure to share your review them both and the rest of our team as well! Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Verti is top notch
Verti is top notch, professional, and time saving, a legitimate and affordable opportunity to insure your property. I am grateful for their service and coverage.
February 13, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Shawn, thanks for the review! We're glad to know that you're happy with Verti and that you found us to be top notch and professional. We'll be sure to share your review with Chris, Steven, and the rest of our team as well! Thanks again and welcome to Verti! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Excellent service getting my policy…
Excellent service getting my policy started. My agent was very helpful and understanding
February 12, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Megan, thanks for taking the time to leave your review. We're so happy to hear that Aimee and Christina have been helpful and provided you with excellent service throughout the process! We'll be sure to share your review with them and the rest of our team as well. Thanks again and welcome to Verti If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Reasonable pricing and very prompt to…
Reasonable pricing and very prompt to respond my request.
February 12, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hello Angela, thank you for your review! We're glad that you found our pricing reasonable and that Judley and Sadie provided you with great customer service. We'll be sure to share your review with them and the rest of the team. Thanks again! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Ben was professional..
February 11, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Adis, thanks for leaving a review. We're so glad to hear that Ben was professional and we'll be sure to share your review with him and the rest of our team. Thanks again and welcome to Verti If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
I love it
I love it so far I got into an 3 car accident that wasn’t my fault And I cannot get a hold of anybody please have someone call me 8144504578
February 8, 2020
Unprompted review
Love save me money
February 6, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi James, thanks for taking the time to leave your review. We're glad to know that we were able to save you money on your insurance premium and we'll be sure to share your comments with our team. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Great honest service.
February 5, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Edward, thanks for your recommendation and review! We're so pleased to know that Eddie and Sean provided you with great customer service. We'll be sure to share your review with them and the rest of our team. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
I have just started with Verti …
I have just started with Verti Insurance, so far so good I need more time with the company
February 4, 2020
Unprompted review
I would recommend them100%
I would recommend them100%. Very fast and great customer service I have not found other places. Plus great rates and coverage ya just cant beat!!
January 30, 2020
Unprompted review
Reply from Verti Insurance (USA)
Hi Harley, thanks for your recommendation and review! We're so pleased to know that Judley and Ramona provided you with great customer service and were able to find you a policy at a great rate with the coverage you needed. We'll be sure to share your review with them and the rest of our team. Thanks again and welcome to Verti! If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.