The roadside assistance program that Verti use has the worst customer skills I've ever experienced. A Verti roadside assistant customer service agent called a third party tow truck provider that has o... See more
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The beginning started out well after 6-7 months they started raising my rates. A year later I’m paying more than I was before I left my old insurance company. Then my son buys his own car and gets his... See more
Low rates at first but then they raise them and the bigger companies will have better rates for better coverage. They also try to tack on a $50 cancellation fee when you leave, even though it is not i... See more
I’ve sent emails and talked to an actual representative. I explained my problem and they told me they would resolve the problem. They don’t resolve the problem and try to get me to pay for 2 vehicles... See more
Company details
Written by the company
Please see https://www.verti.com/ for updated business information.
Contact info
United States
- www.verti.com
1.5
Bad
218 reviews
Hasn’t replied to negative reviews
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If in 6 months are prices the same as…
If in 6 months are prices the same as we started then you will have proven yourself to be the best insurance company for me so let's get it together see where we go from here
November 25, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Corchado, thanks for taking the time to leave your review. We'll be sure to share your comments with Edson, Vanessa and the rest of the team. Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Agent was completely helpful and…
Agent was completely helpful and knowledgeable and prompt when I needed her assistance! Thank you for A 1 service
November 23, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi, thanks so much for leaving your review. We’re glad to hear that you found our product advisors to be helpful and knowledgeable, we'll be sure to share your comments with them and the rest of our team as well. If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Reply from Verti Insurance (USA)
Hi Markita, thanks for your review! We're happy to know that Paul and April have been helpful and we'll be sure to share your comments with them and the rest of our team. . If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
I'm very happy with your customer…
I'm very happy with your customer service, my conversation I had with one of y'all representative was very simple and easy for me to understand... Walk me through each step view my policy over and make sure everything was okay with me before I hung up a lot of places don't even care anymore this company is for the people.... The list go on and on I can write a thousand good things about verti insurance....
November 18, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi James, thanks so much for your review! We're glad to hear April and Judley provided you with a high level of customer service and were able to answer your questions about your policy. We'll be sure to share your comments with them and the rest of our team! Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Reply from Verti Insurance (USA)
Hi Joseph, Thanks for taking the time to leave your review! We're glad to hear that we were able to help you save money on your policy and we'll be sure to share your review with our team. If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
So far My experience has been great
November 12, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Jay, thanks for your review! We're glad to hear that you experience with Verti has been great so far in. We'll be sure to share your comments with our team. Did you know that you can earn rewards by referring your friends to Verti? Check out this link to learn more: https://refer.verti.com/
Chris Johnson was truly knowledgeable…
Chris Johnson was truly knowledgeable about the product that was sold to me. Your pricing, for the policy I received, AMAZING!
THANK YOU!!!
November 10, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Eugene, thanks so much for taking the time to leave your review! We're glad to hear that Chris was knowledgeable and helped you find a policy at a great price.. We'll be sure to share your comments with him and the rest of the team. If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
Frank was very knowledgeable and…
Frank was very knowledgeable and professional. He took time to answer all mt questions. And I save $50 per month over my last insurer.
November 7, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Thomas, thanks so much for taking the time to leave your review! We're glad to hear that Frank was knowledgeable and helped you find a policy that fit your budget. We'll be sure to share your comments with him and the rest of the team. Did you know that you can earn rewards by referring your friends to Verti? Click the link to find out how: https://refer.verti.com
Very happy with the price
Very happy with the price. While customer service can be difficult to get hold of, they seem legit. Not had to submit a claim yet, however.
November 5, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi John, thanks so much for leaving a review! We're happy to hear that you like the price and you've had a good experience with our team. Thanks again!
I try calling no one answers.Also was…
I try calling no one answers.Also was told would not hold card number on file and did . Also need to change payment date because I’m on disability and no one answers me
November 3, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi John, thank you for taking the time to leave your review. Your advisor will be reaching out to you shortly.
So far Verti has been awesome
So far Verti has been awesome. Paul Kululka made the process pretty painless. He represents the company well.
October 27, 2019
Unprompted review
Reply from Verti Insurance (USA)
Thanks so much for taking the time to share your review. We're happy to hear that Paul made the process easy for you and we'll sure to share your comments with him. If you’re interested in earning rewards for referring your friends to Verti, check out this link to learn more! https://refer.verti.com/
So far so good but I've only had the…
So far so good but I've only had the company a few days now so ask me the question again in 6 months
October 24, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Adrian, welcome to Verti! We're happy to hear that you've had a good experience so far! Did you know that you can earn rewards by referring your friends to Verti? Click the link to find out how: https://refer.verti.com
Just signed up with them I saved some…
Just signed up with them I saved some money from progressive so far no complaints. Customer service was helpful and informative
October 22, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Jeremy, thanks so much for leaving a review. We're glad that Chris and Vanessa were able to save you some money on your policy and have provided you with great customer service. We'll be sure to share your comments with them! Did you know that you can earn rewards by referring your friends to Verti? Click the link to learn more: https://refer.verti.com
Customer service are nice
October 21, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Ahmed, thanks so much for leaving a review. We're glad to know that Kayti and Vanessa provided you with great customer service and we'll be sure to share your comments with them. Did you know that you can earn rewards by refering your friends to Verti? Click the link to learn more: https://refer.verti.com/
They help me cheaper insurance that I…
They help me cheaper insurance that I can afford
October 15, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Janet, thank you for taking the time to leave your review. We’re glad that Debra and Vanessa were able to work with you to help you find a policy that fits your needs and your budget. Thanks again for your review and we’ll be sure to share it with the team!
I had a great experience with this…
I had a great experience with this company they switch my insurance in a day I'm not good with computers they sent me everything through Gmail and walk me through step by step until I got it and my insurance is $90 cheaper
October 14, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Tracy, thanks so much for your review. We’re glad to know that Vanessa and Chris were able to help you save on your auto insurance and offer you great customer service as well. We’ll be sure to share your comments with them! Thanks again and welcome to Verti!
So far so good
So far so good. Easy to work with, great on line interface. Excellent communication with agents. Last but not least, the price is right!
October 13, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi David, thank you for taking the time to leave your review! We’re so happy to hear about your experience and are happy to know that Frank and Vanessa provided you with great service. We’ll be sure to share your review with them! Thanks again and welcome!
Frank at Verti
My agent Frank was amazing, He explained every aspect of my policy and left no question unanswered. I appreciated his forward attitude and professionalism in reference to my policy..... I believe I made the right decision transitioning to Verti for my auto insurance.
October 9, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Melani, thanks so much for the review. We're glad Frank was able to thoroughly explain your policy to you and answer all your questions! We'll be sure to share your review with him and the rest of our team as well. Thanks for choosing Verti and Welcome!
The agent was very friendly and…
The agent was very friendly and helpful. He was able to get me insurance in just a few moments.
October 8, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Bobbie, thanks for leaving us a review! We're glad to know that Paul and April were friendly, fast and helpful. We'll be sure to share your review with them and the rest of our team. Thanks again and welcome to Verti!
App rarely works
App rarely works, unable to make payments. My coverage got cancelled because of it. Very frustrating.
October 4, 2019
Unprompted review
Reply from Verti Insurance (USA)
Hi Janelle, thank you for taking the time to leave your review! We spoke with Vanessa - it sounds like the issue is solved, but we do apologize for the frustration with our app! We're working on making our app experience better - in the meantime you can log in and make payments right on verti.com.
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