Vertuleasecars Reviews 

218
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I stumbled across Vertu almost by accident, whilst searching for another lease deal - and I'm really pleased that I did. The people that I dealt with - Simon, initially, then Lisa and latterly Jan... See more

Company replied

Rated 4 out of 5 stars

Very efficient and understood my needs constraints well. Did have the best price in the market at the time. My only constructive feedback would be a more appropriate car become available the week afte... See more

Company replied

Rated 5 out of 5 stars

Just took Delivery of my 1st lease vehicle ever and it was through Vertuleasecars, was a little sceptical of the whole process at first but full marks to Simon Brown and Jannette who both kept me in... See more

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Rated 3 out of 5 stars

Vertu Seat manager at Derby was quite rude when we enquired about the time scales of our Seat Cupra, he could not find our contract, then asked why we were bothering him as this was not his job, he sa... See more

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Company details

  1. Car Leasing Service

About Vertuleasecars

Written by the company

At Vertu Lease Cars we offer an affordable way to lease a range of new cars and vans for both personal and business purposes.

We are part of one of the UK’s largest and most established automotive retailers, the Vertu Motors Group. This means that we have access to a wide range of quality vehicles across leading automotive brands, in various styles, specifications and trims. Our team of friendly sales experts will take the time to help find the right vehicle for your specific personal or business requirements.

It’s our goal to take the fuss out of leasing, which is why we will look after all finance documentation and can also arrange delivery of your vehicle to your home or workplace at no extra cost. Rest assured, everything will be taken care of when you choose Vertu Lease Cars.

If you’re looking to lease a new car or van, either personally or for business then contact the team at Vertu Lease Cars today to see how we can help. Browse online or call us on 0330 019 7284.

If you’re already a valued customer of ours, we would love to hear your feedback. Let us know about your experience with Vertu Lease Cars so we can continue to match our customers with their perfect vehicles.

Contact info

4.1

Great

TrustScore 4 out of 5

218 reviews

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4.1

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(218)

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Rated 5 out of 5 stars

Best price I could find for the car in…

Best price I could find for the car in question. Quick and hassle free service throughout. No complaints here!

July 14, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Chris, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. Many thanks Keith

Rated 5 out of 5 stars

Third time for me!!!!

Third time for me!!!!!
I have just enjoyed a swift arrangement with Vertu Lease Cars and I'm so glad I decided to remain with them. They are a considerable distance from my location so I was thinking of finding a more local dealer. As with my first 2 leases the communication and support was excellent and the arrangement for delivery was soooo smooth. Despite the delays experienced across the industry to get new vehicles, I felt I had a good choice and got a perfect vehicle for me.

Wouldn't think twice if I do this again in the future.

July 7, 2022
Unprompted review
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Reply from Vertuleasecars

Good afternoon, thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Trish.

Rated 5 out of 5 stars

No hesitation in recommending

Having leased cars for the last 10 years from a number of dealers and internet brokers, I can say that Simon B at vertu is now my go to and first port of call whenever I'm looking for another lease. Simon remembers who you are (even though it may be years between calls), always gets back to you, seems genuinely interested in finding you the best deal he can, and is open and honest when he can't. I've had the last 3 cars from him and I'm sure there will be more to come.

Also worth noting that once an order is made, I've always had fairly regular updates along the way (even if it is just to say nothing changed) - which is always welcome and reassuring.

Wouldn't hesitate to recommend!

July 4, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Steve, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks, Trish.

Rated 5 out of 5 stars

Excellent service

Excellent service, extremely smooth & stress-free transaction. Thank you Simon.

July 1, 2022
Unprompted review
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Reply from Vertuleasecars

Hello, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks Keith

Rated 5 out of 5 stars

Great customer service from Simon and…

Great customer service from Simon and Lisa. Simon was available to support me through the whole lease car process. Many thanks for my Nissan Qashqai.
Thanks,
Steve

July 1, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Steven, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Simon and Lisa receives the recognition they deserve and forward this to the management for you. Thank you Keith

Rated 5 out of 5 stars

Top service from Vertu

Seamless process from start to finish, with the support of Simon Brown particularly worthy of note. A highly competitive deal on my new BMW and l would have no hesitation in recommending Vertu Lease based on my experience.

May 27, 2022
Unprompted review
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Reply from Vertuleasecars

Good afternoon Alan. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks, Dean.

Rated 5 out of 5 stars

New Nissan Juke worth waiting for

My Nissan Juke arrived Monday and I absolutely love it bigger than I expected feels huge after my little corsa
will get used to it and am really happy with it

May 26, 2022
Unprompted review
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Reply from Vertuleasecars

Hello Patricia and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.

Rated 5 out of 5 stars

It was a nice experience to get a lease…

It was a nice experience to get a lease car.
Ronnie Fisher was helpful and the service was great.

May 25, 2022
Unprompted review
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Reply from Vertuleasecars

Hello and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean

Rated 5 out of 5 stars

First class service

First class advice and service from day one. Would strongly recommend Vertu

May 24, 2022
Unprompted review
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Reply from Vertuleasecars

Hello James and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.

Rated 5 out of 5 stars

Ronnie was excellent when I was…

Ronnie was excellent when I was selecting my new car, he changed my quote as many times as I asked and kept me updated. He was open and honest about timescales and made the whole process easy.

May 23, 2022
Unprompted review
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Reply from Vertuleasecars

Good morning Charlotte. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Ronnie receives the recognition he deserves. Many thanks, Dean.

Rated 5 out of 5 stars

Superb help and support

Superb help and support, from initial enquiry right through to delivery. The car came over a month earlier than planned and the process was quick minimal and stress free. I'd highly recommend Vertuleasecars.co.uk

May 19, 2022
Unprompted review
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Reply from Vertuleasecars

Hello Justin and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.

Rated 5 out of 5 stars

Leasing from Virtuleasecars

I recently leased a car from Vertuleasecars and was most impressed with the service received. I was kept informed of the progress of my order and would certainly recommend Vertulease . Very good service.

May 18, 2022
Unprompted review
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Reply from Vertuleasecars

Hello Edward and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.

Rated 5 out of 5 stars

Great service!

Fantastic company to deal with, special thanks to Ronnie who was able to source my vehicle.

May 10, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Ronnie receives the recognition they deserve. Many thanks, Stuart.

Rated 5 out of 5 stars

Great Customer service

May 5, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management for all to see. Many thanks Karen

Rated 5 out of 5 stars

Great services and care from start to…

Great services and care from start to finish. 5 Star Service.

April 19, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Paul, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith

Rated 5 out of 5 stars

Leasing Made Easy With Vertu

Just took Delivery of my 1st lease vehicle ever and it was through Vertuleasecars, was a little sceptical of the whole process at first but full marks to Simon Brown and Jannette who both kept me informed all the way.
Wouldn’t hesitate to recommend Vertuleasecars to others and really impressed with the 3 week turn around to get the car on my drive.Handover good with pleasant and polite driver.
Top service, Well Done All.

April 16, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Richard, thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management to enable them to share your experience with Simon, Jannette and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Trish.

Rated 5 out of 5 stars

Excellent service throughout, I would highly recommend!

Fantastic service from a great company, and a refreshing change from other leasing companies I have dealt with in the past. I have just taken delivery of my new BMW 530D Saloon, and have been extremely satisfied with the process throughout. From initial enquiry back in September 2021, right through to delivery yesterday (April 2022), Simon Brown has been superb at keeping me up to date with the progress of my order. I like to collect my cars directly from the dealership, which Simon was happy to arrange, and even made the effort came over to Vertu BMW in Sunderland to meet me and hand the car over in person. I would highly recommend Vertu Leasing to anyone looking to lease a new vehicle, especially in the current economic climate!

April 5, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Karen

Rated 5 out of 5 stars

First class customer service

Great service from first contact all the way through the process. Handover of the vehicle was smooth and well managed. I'm now very happy that I chose to put my business with Simon & the 'Vertu' team. Thanks also to Jannette who was very helpful throughout.

April 1, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Steve thank you for you wonderful feedback in order to get this over to the correct team so they can receive the recognition they deserve can you drop us an email to digitalcustomerexperience@vertumotors.com with which branch you dealt with, thanks Dawn

Rated 5 out of 5 stars

Excellent company to deal Witt.

Excellent company to deal with. Simon is a top guy. The process purchasing the vehicle was smooth and handover went as expected. Kept informed all the way through the process by Jannette. 4th Lease vehicle I have had but the first through Vertuleasecars. Will definitely recommend.

March 8, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Rick, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon and Janette receives the recognition they deserve. Many thanks, Trish.

Rated 5 out of 5 stars

Red & Blue Scaffolding Ltd

Took delivery of 2 vehicles and as previous orders no problems at all. Will continue to use your services for all future business. Well done

March 4, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.

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