Vertuleasecars Reviews 

218
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I stumbled across Vertu almost by accident, whilst searching for another lease deal - and I'm really pleased that I did. The people that I dealt with - Simon, initially, then Lisa and latterly Jan... See more

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Rated 4 out of 5 stars

Very efficient and understood my needs constraints well. Did have the best price in the market at the time. My only constructive feedback would be a more appropriate car become available the week afte... See more

Company replied

Rated 5 out of 5 stars

Just took Delivery of my 1st lease vehicle ever and it was through Vertuleasecars, was a little sceptical of the whole process at first but full marks to Simon Brown and Jannette who both kept me in... See more

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Rated 3 out of 5 stars

Vertu Seat manager at Derby was quite rude when we enquired about the time scales of our Seat Cupra, he could not find our contract, then asked why we were bothering him as this was not his job, he sa... See more

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Company details

  1. Car Leasing Service

About Vertuleasecars

Written by the company

At Vertu Lease Cars we offer an affordable way to lease a range of new cars and vans for both personal and business purposes.

We are part of one of the UK’s largest and most established automotive retailers, the Vertu Motors Group. This means that we have access to a wide range of quality vehicles across leading automotive brands, in various styles, specifications and trims. Our team of friendly sales experts will take the time to help find the right vehicle for your specific personal or business requirements.

It’s our goal to take the fuss out of leasing, which is why we will look after all finance documentation and can also arrange delivery of your vehicle to your home or workplace at no extra cost. Rest assured, everything will be taken care of when you choose Vertu Lease Cars.

If you’re looking to lease a new car or van, either personally or for business then contact the team at Vertu Lease Cars today to see how we can help. Browse online or call us on 0330 019 7284.

If you’re already a valued customer of ours, we would love to hear your feedback. Let us know about your experience with Vertu Lease Cars so we can continue to match our customers with their perfect vehicles.

Contact info

4.1

Great

TrustScore 4 out of 5

218 reviews

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4.1

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(218)

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Rated 5 out of 5 stars

ID.4 lease

Very happy with our new car. The delivery driver was on time and showed us all the features on the car upon arrival.

Thanks to Ronnie and Jannette who have been great to deal with and guided us through the leasing process. Both very professional and friendly.

Would highly recommend to friends and family

March 1, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Ronnie and Jannette receives the recognition they deserve. Many thanks, Stuart.

Rated 5 out of 5 stars

Excellent service.

This is my 1st car from Vertu Lease Cars and I can say that I am very satisfied with the service i have received.
Very competitive price compared to other providers and the car was delivered on time and in perfect condition. Full marks to Ronnie and Jannette who were professional and friendly throughout the process. Thank you.

March 1, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.

Rated 5 out of 5 stars

Daughters new car.

I dealt with Simon,his attitude and help were first class.From start to delivery was a pleasure.

February 16, 2022
Unprompted review
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Reply from Vertuleasecars

Good afternoon Derek. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks, Dean.

Rated 5 out of 5 stars

Brilliant service from A to Z

Brilliant service from A to Z. I needed to lease a car urgently and Simon was so helpful from our first call right up to the delivery. Very professional and responsive team. Seamless process and also the best deal I could get for the car I needed.

February 12, 2022
Unprompted review
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Reply from Vertuleasecars

Good morning Charline. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.

Rated 5 out of 5 stars

Fantastic customer service from Ronnie

Fantastic customer service from Ronnie. The whole process went through smooth and efficiently and Ronnie kept in touch and guided me through the process

February 8, 2022
Unprompted review
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Reply from Vertuleasecars

Hi Lisa, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Ronnie receives the recognition he deserves. Many thanks, Trish.

Rated 5 out of 5 stars

Quality service from start to finish.

Found myself with no car and a long waiting time for a new one , Simon sourced me a car and from start to finish was always there to help , wasn't easy at times as I was waiting for a new driving licence to arrive , car was delivered earlier than expected and in top condition . If you are looking to lease a car I would highly recommend Vertuleasecars.

January 28, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Simon receives the recognition he deserves and forward this to the management for you. Thank you Stuart.

Rated 5 out of 5 stars

First time lease

First time going through the lease way of buying a car.. my previous car was a write off as the cambelt snapped whilst driving randomly & I needed a car asap for travelling to work etc. I put a quote through and got a quick response from Simon. Simon helped me through making decision to get the car on lease, he has been very helpful from the start to the end. What I loved about this experience is that Simon stayed in contact throughout even after the delivery he called me to make sure if everything went through okay & even told contact him if I have any queries of sort. I thank Simon again for his help and services would definitely recommend friends family.

January 28, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks, Stuart.

Rated 5 out of 5 stars

Great experience with Vertu

Great communication and service from Simon and his team despite current challenges with car supply. All my inquires were followed up with quick responses and honesty. I would certainly recommend Vertu to my family and friends and anyone looking to lease car.

January 27, 2022
Unprompted review
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Reply from Vertuleasecars

Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Stuart.

Rated 5 out of 5 stars

Vertu was great

Simon from Vertu was great. He responded quickly and put together the options very quickly, always spending time to answer questions, and following up through to the delivery of the car. I would recommend Vertu to friends and family and to anyone reading this.

December 21, 2021
Unprompted review
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Reply from Vertuleasecars

Hi Alex, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks, Keith

Rated 5 out of 5 stars

Excellent service from Simon & Vertuleasecars…

Excellent service from Vertuleasecars and Simon in particular. He talked me though all the on-line contracts and other paperwork involved, he even held the car with my preferred colour (red) until I made up my mind. He also gave me information on at home Ev charging points and companies who carry out the installations. When the car arrived on the agreed date at exactly 1pm, it was in pristine condition and had 8 miles on the clock, which isn't bad as it came from South Korea
I cannot speak highly enough of Simon & Vertucars and would recommend them to anyone thinking leasing a car.
5 stars

December 8, 2021
Unprompted review
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Reply from Vertuleasecars

Good afternoon. Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks, Dean.

Rated 5 out of 5 stars

Brilliant service from Vertu.

Brilliant service from Vertu.
Absolutely painless process from beginning to end. I made an enquiry via the webpage and Ronnie Fisher called me back within the hour and the car was secured the same day.
Communications that followed were clear and the application process simple.
Thanks again 😀

December 7, 2021
Unprompted review
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Reply from Vertuleasecars

Good afternoon Andy. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management team for all to see. Many thanks, Dean.

Rated 5 out of 5 stars

Great service from Simon and the team

Great service from Simon and the team. First leasing experience which was professional with no sales pressure and they helped me along the way.

December 2, 2021
Unprompted review
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Reply from Vertuleasecars

Hi James, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon and the team receive the recognition they deserve. Many thanks, Trish.

Rated 5 out of 5 stars

Excellent experience from start to finish!

From the start Simon from Virtu Motors was extremely professional & helpful in my search for the best deal for the Fiat 500. I would have no hesitation in recommending them to family and friends looking to find a lease car.

October 1, 2021
Unprompted review
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Reply from Vertuleasecars

Hi Vicki, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Simon receives the recognition he deserves. Many thanks, Jack

Rated 5 out of 5 stars

Good experience

First time I have dealt with Simon and his team but would use them again. Very good at replying to queries during the process. Delivery went very smoothly. Thanks.

October 1, 2021
Unprompted review
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Reply from Vertuleasecars

Hi Andy & Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Jack

Rated 5 out of 5 stars

Thanks Simon

Many thanks to Simon for all his expertise in sourcing a car that was in my price bracket. This is the second time I've dealt with Simon and he couldn't have been more helpful. Ged McClory.

October 1, 2021
Unprompted review
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Reply from Vertuleasecars

Hi Ged & Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the leasing department for all to see. Many thanks, Jack

Rated 5 out of 5 stars

Simon was dealing with the whole…

Simon was dealing with the whole transaction from day 1 and was a great deal of help. He got my vehicle fast tracked to me in which he deserves credit for.

June 9, 2021
Unprompted review
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Reply from Vertuleasecars

Good afternoon, thank you for this great feedback. For us to ensure the feedback is delivered to the right place can you confirm which one of our dealerships this was regarding please? Many thanks Matt

Rated 5 out of 5 stars

Thank you very much to the team at…

Thank you very much to the team at vertu lease - especially Ronnie and Carl who were very patient with all my questions and calls, and persistent in sorting out any delays at the dealers end 😊

April 12, 2021
Unprompted review
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Reply from Vertuleasecars

Good Morning Tim, thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Ronnie, Carl and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Trish.

Rated 5 out of 5 stars

Many thanks to Simon & team

Many thanks to Simon & team. Seamless transaction & great communication throughout. Have recommended

March 22, 2021
Unprompted review
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Reply from Vertuleasecars


Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you and I will pass these wonderful comments back to the team for all to see. Many thanks Dawn

Rated 1 out of 5 stars

Very Unhelpful & Unaccommodating to situation

Placed an order, which 4 days later for personal reasons I needed to cancel. Company are refusing to refund £120 "admin" fee, WILL NEVER USE IN THE FUTURE. Beware.

February 12, 2021
Unprompted review
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Reply from Vertuleasecars

Good Afternoon, thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. Kind Regards, Trish.

Rated 5 out of 5 stars

Good Leasing Service

This is my first time Leasing and especially Beth for start and finance part then for delivery Dylan help me all through actions. They are very clear of what would happen and what they can help to proceed. Slight delays (days) happened but even the Covid situation it is not that much.

December 15, 2020
Unprompted review

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