Veterans First Mortgage Reviews 2,453

Excellent customer service from Marvin. Always available, prompt replies, above and beyond communication. He made the mortgage experience seamless.

I recently had the pleasure of working with Kaitlynn Mattinson at Veterans First Mortgage, and I can’t express enough how grateful I am for her assistance in securing our home loan. From the very beginning, Kaitlynn was incredibly supportive and dedicated to helping us navigate the often overwhelming process of buying a house.

One of the standout qualities of Kaitlynn was her availability. No matter the time or day, she was there to answer our questions and provide guidance whenever we needed it. This level of commitment made a significant difference in our experience, as we always felt reassured knowing we could reach out to her for help.

The loan approval process itself was straightforward, thanks in large part to Kaitlynn's expertise. She took the time to explain each step clearly and made sure we understood all our options. It was evident that she genuinely cared about our needs and worked tirelessly to find the best solutions for us.

In terms of value, Veterans First Mortgage provided competitive rates that made our dream of homeownership achievable. Kaitlynn’s thorough understanding of the market helped us feel confident that we were making sound financial decisions.

Overall, my experience with Kaitlynn Mattinson and Veterans First Mortgage was nothing short of exceptional. If you’re looking for someone who will go above and beyond to help you secure a mortgage, I wholeheartedly recommend reaching out to her. Thanks to Kaitlynn, we are now proud homeowners, and we couldn’t have done it without her support!

Veterans First Denitra Cosby helped me with my refinance. I work construction it’s hard for me to use the phone she worked with via phone calls and text and email to get this done I think she even worked after hours. She was so knowledgeable on what all paperwork and what needed to be done that we didn’t have any surprises everything went smooth in a fast timely manner. She also scheduled appraisal and water test. She asked what times what be good for me to handle these things where it wasn’t effecting me in my line of work. She also worked through the holidays and even. She also let me know all of my options to see which one I was good with. I recommend her for anyone refinancing or buying needs.

This was our first time working with Veterans First Mortgage and Kaitlynn made it a great experience! She was very consistent and helpful throughout the entire process never leaving a question unanswered. I didnt feel rushed or pressured once which was important to us in the home buying process. Thanks Kaitlynn for the great experience working with you was a pleasure.

This is the second time I have had the privilege of working with Michael Go with Veterans First Mortgage. He has made the refinancing of my house a great experience. Michael Go is always there to answer any questions I may have and he has kept me updated on everything. He walked me through every process and was very knowlegable and empathetic with me. I had a great experience the first time with him, and the second time was the same. I will definitely recommend him to all my friends and family when they are in need of buying or refinancing a home.

Jodan was always there to help and eager to help everything to go smoothly with all parties involved.

cory went above and beyond to makes sure everything was done right to close my loan including calling contractors to get estimates

Lee Camblin, answered all questions and worked efficiently to get us a great rate. Awesome experience thanks for looking out for our interests. Recommending to family members.

SAINT NIC SAVES THE DAY IN TIME FOR CHRISTMAS!!!
Nicolaus with Veterans First Mortgage is a God-sent loan officer. Really he is. This is my first transaction with him and as a Realtor, I'm thoroughly impressed. He truly does put Veterans first! Nicolaus is everything both a Realtor and a buyer would want in a loan officer. He's incredibly intelligent and well-versed in his field. He is easily accessible. He is responsive. He's solution-oriented and level-headed. If fires start, he's got all sorts of ways to extinguish it. So many times he's rescued this transaction from falling apart due to unforeseen circumstances outside of our control. But because Nicolaus truly takes his time getting to know ALL of the moving parts in the transaction, including getting to know the client and the Realtor, he seems to always have solutions ready. He even helped my veteran client get benefits he didn't even know he was entitled to!
I'm definitely keeping Nicolaus on my team. He's a gem. Nicolaus and his entire team earned my 5-star review, a standing ovation, and a sincere salute for his services. God bless you!

Denetra Cosby was my loan officer for second the with Wlntrust,An she was always polite an very knowledgeable of her job.Very pleasant to work with. Thank Danetra,An looking forward to hearing from U again. 💯✍️🙏 Well done

This was my first time buying a house and I’ll like to thank Jack Newman and William Velez. They made my experience so great. If something came up we handled it with a quickness. Thank you to my team for all y’all done for me.

First of all, I am a current Wintrust Mortgage customer and when it came time to buy a new home for an upcoming job transfer out of state, I discovered Veterans First, a subsidiary. Our work with Nicolaus Clark, our loan officer, began in July 2024 and I can confidently say that he and his team are rock stars! While my transfer took time, Nick and I worked together to get my financial portfolio in shape. He even encouraged me to apply for my VA disability. He always checked in to see how my transfer was progressing, keeping me posted on rates, and when my transfer finally arrived in November, he and his team were ready. He worked with my realtor and me to get the preapproval process started and when we found our house, we worked together to make the loan process as smooth as possible. When I received the good news that my disability was approved, it was life-changing. It's now helped my get my family into the home of our dreams and this was all due to Nick. And when a few unforeseen snags occurred Nick and his team worked late hours to assist us, making sure we were able to close on our home in time for the holidays. I cannot say enough good things about our experience and if it were not for the time Nick and Veterans First invested with us at the beginning of our journey, we would not be enjoying the new chapter in our family's lives. Thanks team, you all rock!!

I had an exceptional experience working with Veterans First Mortgage, and I cannot thank Shauna Bywater enough for her outstanding professionalism throughout my home refinance process. From start to finish, Shauna made the entire process smooth, clear, and efficient. She took the time to explain every step, answered all of my questions, and was always available to address any concerns. Her attention to detail and commitment to finding the best solution for my needs made a world of difference. I truly felt supported and confident in her expertise. I highly recommend Veterans First Mortgage and Shauna Bywater for anyone looking for a seamless and professional mortgage experience!

WHAT A GUY !!!!Thankyou Lee Camblin with all the work you have done. He took the tine to explain my loan process and he always kept things real. I appreciate the service that you have done and the speed of which you got things done! Thankyou again!!!

My first home buying experience couldn’t have been any easier with the help of Denitra Cosby with Veterans First mortgage. I honestly can’t speak highly enough of Denitra, she has been the epitome of professionalism and “know-how” throughout my whole home buying process. Not only did she exceed the standards on the business side of things, she was also very personable and genuinely cared about my personal life and well being. I wasn’t expecting to build a relationship like I did with my Loan Officer, so needless to say, I would recommend her to anybody in need of a loan.

Kati was absolutely amazing and made the process so easy and understandable

I initially spoke with Veterans First (Denitra Cosby) well over a year ago regarding a mortgage. Along the way I had a number of life challenges that kept pushing the possibility of obtaining a mortgage, further and further away . Right from the very beginning, she was extremely easy to talk with knowledgeable, and friendly. She followed up often with words of encouragement and helpful suggestions. I initially wanted to pursue the mortgage with Veterans First however, one of my children talked me into going down the path with Discover Bank to secure the mortgage. They claim to have no closing costs, which sounded great at first. However, I will tell you that the process with Discover was extremely frustrating and confusing to say the least and after a failed attempt (their lack of competence) at securing what I needed, I reached back out to Denitra. Without missing a beat, she dug back in and was able to help me in getting the money that I needed through refinancing. The process was so easy and transparent that I would recommend Veterans First and Denitra specifically to anyone! I am extremely satisfied!

Judy L.

Danielle is so awesome she got me in a house 🏠 help me with all the paper work did so much for me and still is it like she took me under her wings and work hard for me everyday every one should call veterans first mortgage and ask too speak too Danielle she will get u a home loan and be there every step of the way I truly can't thanks her enough

Working with Bianca and Danielle was very delightful. They were very transparent, honest and diligent. Two hard-working employees for sure. We were able to meet our goals of debt consolidation and it is quite liberating, thank you, thank you, and thank you again. Joël & Stacey R.

Shauna was excellent she worked in many ways to help us and went above and beyond what we could have expected from her