Working with Denitra Cosby has been an absolute pleasure. She consistently makes me feel like a person—not just a number—which is something that really sets her apart in this industry. I trust her com... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Wintrust Mortgage dba Veterans First Mortgage is committed to empowering Veterans, one by one, to live the American Dream of home ownership. Experience a lender who specializes in getting Veterans into solid loans with competitive rates. Our leadership team brings three decades of insight and experience in VA loans, VA refinancing, and other government-backed lending. You can count on dedicated personal service as we walk you through the process, step by step. We are a top-ranked national VA lender and are proud to have an A+ ranking from the BBB. Check out what other LendingTree customers are saying about Veterans First.
Contact info
United States
- 1-800-217-1596
- www.veteransfirst.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Heather Lewis was a rockstar
Heather Lewis was a rockstar! She was professional yet offered personal and friendly service. This is a second mortgage experience with Veterans First and yet the best and easiest experience to date! Heather deserves extra stars for handling my account!
I would highly recommend them
I would highly recommend them. Great to work with and friendly.
Katlynn has been an absolute blast to…
Katlynn has been an absolute blast to work with through out this buying process!!! Her effective communication was on point with both myself and my realtor making this a quick and easy process! I look forward to working with her and her team again in the near future
Jeanette Schultz is the absolute best
Jeanette Schultz is the absolute best! Our file was messy. She was patient, and stayed on top of it! I truly cannot thank her and Veteran’s First for a great job! We closed this morning and are elated! Thank you, Jeanette and Tara! You are appreciated way more than you know!!!
Jolene. Best agent I have ever worked with.
Working with Jolene has been a pleasure, she had the ability to calm me down when necessary. She always gave me straight answers and not just something I wanted to hear. She contacted me whenever an issue came up and helped me thru it. I can't say enough about this person, consider this is the second time I have used her to close on a home. We just love her.
Patrick Vidal
My agent (Patrick Vidal) was wonderful. The communication was great and he kept me updated every step of the way, especially when problems arose on the seller’s side. Also, he always made himself available ASAP and walked me through all of the paperwork. I would recommend him to my friends and family without hesitation because it is clear that he really cares.
I'm am so thankful for veterans first…
I'm am so thankful for veterans first after trying to deal with other so called V.A loan places it was VETERANS FIRST WHO HELPED ME GET THE HOME THAT OM N .
Lee guided us successfully how to choose.
Lee guided us through choosing tools to meet financial issues with confidence and a chance to win.
I had the pleasure of working with…
I had the pleasure of working with Danielle at Veterans First, and she made my entire experience smooth, efficient, and stress-free. From start to finish, Danielle demonstrated exceptional professionalism, clear communication, and a genuine commitment to helping veterans. She was knowledgeable, patient, and always available to answer my questions or provide guidance when needed. Her dedication and attention to detail ensured that everything was handled promptly and correctly. I truly appreciate her support and highly recommend Danielle to any fellow veteran seeking outstanding service.
I had an outstanding experience with…
I had an outstanding experience with Veterans First Mortgage, and I especially want to recognize Danielle Harmon, my loan officer. From start to finish, Danielle was absolutely amazing—professional, knowledgeable, and incredibly helpful throughout the entire mortgage process. She made what could have been a stressful experience feel seamless and straightforward. Her clear communication, prompt follow-ups, and genuine care made all the difference. I truly felt supported every step of the way. Thank you, Danielle and Veterans First, for making my home-buying journey smooth and successful!
The best
Absolutely incredible experience with my mortgage lender! (Adam Freedman) From start to finish, the process was smooth, professional, and beyond my expectations. I was amazed to be able to close with zero down. Not only that, but I was actually written a check at closing! It felt surreal to walk away with keys and cash in hand. The team was knowledgeable, responsive, and truly worked in my best interest every step of the way. If you're looking for a lender who goes above and beyond, this is the one. I couldn't be happier! Thank you guys!!
Ben Gregory made everything seem so…
Ben Gregory made everything seem so easy and he was really patient with me. Thank you Ben Gregory everything you have done to help me get through this!
Ellen ONeill
We worked with Ellen ONeill and it was one of the best experiences we've had financing our homes. She was knowledgeable of each aspect of the various products offered and problem-solved any issues that arose. Her communication and availability was top-notch and immediate. I would recommend her to anyone looking for home financing! She will always be my go-to financing professional!
My husband and I worked with Kaitlynn
My husband and I worked with Kaitlynn, and she was wonderful! She would call to check in, explain anything that didn't make sense to us (first-time home buyers), and make everything so easy for us. She was honestly such a joy to work with, and I would recommend anyone to her, especially if you are a first-time home buyer with many questions and anxiety about the process!
I worked with Kaitlynn Mattinson
I worked with Kaitlynn Mattinson. She was great. This was our first home and she walked us through all the steps. She would also check in and make sure everything was going smoothly. Any questions we had she would answer it quickly.
Obtaining my first home
I recently worked with Ben Gregory and I could not be happier with the experience!! From the very beginning, Ben was professional, knowledgeable, and incredibly super responsive. He took the time to explain the process. What really set Ben apart was his commitment to making the process as smooth and stress-free as possible. He was always available to answer any questions, provided clear guidance at every step, and worked diligently to ensure everything was completed efficiently. His expertise and dedication gave me confidence in my decision. Ben truly cares about his clients and goes above and beyond. Thank you so much Ben for making my experience as a first time home buyer an awesome experience! I am very please with my new home.
I had a great time working with…
I had a great time working with Danitria. She knew what she was doing, very well educated and very patient with me as well. She kept the stress off of me and I didn’t have to bring anything to closing! I will be working with Danitria in the future
Absolutely amazing!
I had an amazing experience with Patrick V. He was an amazing asset to my home purchasing experience.
Sal was a great representative for…
Sal was a great representative for Veterans first mortgage great job he was on top of everything he kept me informed and was very professional I highly recommend asking for Sal when you do business with this company 5 star job
Kept informed on a painless process
Tyler and Brighton were great to work with everything went smooth and I was kept informed every step of the process. Veterans First was very easy to work with and .are the process painless.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








