Vets Now - Hospital Glasgow Reviews 

Staff here are so nice! The waiting area for cats is separate from dogs (which is great as my girl likes her own space), and the specialist team we see are so attentive to my cats needs. When required prescriptions are issued so I can order medication and other advice is given where needed to help her thrive. For what her treatment could cost, I feel Vets Now are very competitive with pricing.

Efficient service, all staff lovely. Vet fantastic, took comprehensive history & reached diagnosis with treatment plan, gave me options re care.

Attended early sat morning (02/05/26) around 2am with a very unwell dog, waited several hours while she lay on a stone cold floor, as soon as we got there we asked to get some water for our dog which was given but she brought it straight back up, this should have been major cause for concern from staff and thought they may have took our pet in as soon as possible, this wasn't the case,

Seen around 3 and a half hours later after our pet ended up taking a fit in the waiting room, all staff soon rushed in.

She was triaged, we were told some awful news after some tests but decided to give our dog the best possible fighting chance and proceeded with treatments, £230 for a salene drip, was given the option of taking our pet back to her own vets when they opened which was the best thing we done.

Asked the vet to administer the ivf drip to be told they might be too busy to do it now or by the time we take our pet away.

Were also advised of potential costs of over £1500+ per 12 hour stay in the hospital, sadly we had just changed insurance policies due to our dogs age and because it was in the first 14 day of the policy, we werent covered for any of these bills.

There was no emotion shown from the staff at all, we were handed our pet around 8am with a bag with 3/4 of the salene soltion still in it and told "you might aswell take this with you, after all you have paid for it" not something I felt was right at the time.

We took our dog to her own vets who faught tooth and nail to stabalize her, sadly she was too far gone and unlikely to make a recovery and we had to say goodbye to our girl the next day.

I seen another family that night who had their pet put down, poor man was in tears and not one person asking if he was ok or if they could offer any help or support.

Our dogs own vets on the other hand were wiping tears from their eyes, even had a candle lit with a sign advising other people that someone is saying goodbye to their loved one when this candle is lit and asked to keep noise down etc.

They took our dogs paw print and clippings of her hair for us to keep for treasured memories at no cost at all.

Total cost at vets now Glasgow £771

Further cost of £800 at her own vets.

I would avoid this pet hospital at all costs

The hospital is great and the oncologists are superb, I can't rate vets now hospital Glasgow highly enough

We can’t thank Olivia enough for the care and kindness she showed while helping look after our cat Thor at Vets for Pets. She was so patient, gentle, and reassuring during a really stressful time for us. It was clear she genuinely cared about his wellbeing and took the time to explain things and keep us calm too. We felt completely confident leaving him in her hands. Such a lovely person and a real credit to the practice – thank you, Olivia
We also can’t fault the team at Vets now as a whole. From start to finish, everyone was professional, compassionate, and incredibly supportive. The practice is well organised, communication was clear, and we always felt listened to and taken seriously. During such a worrying situation, it made a huge difference knowing our cat was in such capable, caring hands. We’re so grateful for the level of care provided and wouldn’t hesitate to recommend this vets to anyone.

Everything was very attentive . . Just the time it took to see someone when my dog was ill and I was stressed was really the issue.

My dog passed away the next day

The staff are wonderful very respectful at all times the treatment angle received was wonderful first class at all times

Vets now were fantastic. They kept us updated and informed right throughout as our 6 month old retriever puppy had to undergo major surgery. They treated our boy Sonny with great holistic and kind aftercare for which we are forever grateful. Thank you to the surgeons, nursing and admin staff for everything! He is healing well!

Would just like to Thank all at Vets now, from call handlers, to reception staff to vet team.
Our Norweigian Elkhound Girl is the Heart of our family and after a long day in work i came home to find my Girl had an abcess to her. We brought her in late at night and given a warm welcome. Plus the care our dog and us recieved was amazing.
They had the report to our own vet early the next morning. Exceptional staff, Large comfortable seating area Which didn't feel like a vets. Fully recommend.

Very helpful and nice

Unfortunately treated a wound infection as an allergic reaction, so made no difference and still had to visit vet in the morning. Expensive and frustrating.

Staff are very kind and helpful

The staff on reception were very helpful and friendly and the nurse and vet that we saw took time to explain there process of treatment for my dog. They were patient with us and answered all our questions.

Our cat was unfortunately taken in to Vets Now with a urinary obstruction...
Their reassuringly service was heart felt by us. Seeing our Niko in such distress, like with all animal lovers, weighed heavy on us.
And now Niko is back to his old self, thanks to the lovng care provided by Vets Now.
So, thank you again.
Xxx

Very helpful staff on reception,vets were excellent,they provided,clear information on the procedures they would be carrying out ,and made sure we understood everything,and our little elderly dog Chica was happy to go off with them for her investigations.

We and our cat were treated with the utmost compassion and kindness, were given a full and thorough consultation before and after the procedure and all our questions were treated as valid and answered with clarity and sensitivity. We couldn't be more grateful.

The staff and vets were really lovely and helpful and gave my cat a thorough check before they let him home.

Marley was taken quickly. He was checked properly with his diabetes and his heart. The vet explained evetything to me if I took Marley home but she gave me the choice to leave Marley over night incase he got worse. In yhe end he was fine and just loved the attention off all the staff in ICU.