Vets Now - Hospital Manchester Reviews 

From the moment I walked through the door I was welcomed and treated by everyone I spoke with like I mattered and they wanted to help me. I was very emotional and nervous and all the team were kind and understanding. The outcome was the worst possible news but it wasn't unexpected.

The nurse and vet (Jodie and Adele) we found extremely professional both towards us and our dog Mabel.
Adele (vet) was thorough and also took time to explain the four different oral meds required for Mabel over the following three days, having given her three injections.
I am happy to say that Mabel continued to improve and we are at day three and she seems back to her normal self.
Thank you ladies

Very calming and helpful staff. Thank you for you help and assistance with Milly our king chrarles spaniel🐾

The staff were friendly and reassuring and made me feel at ease
Vet was clear about what would happen and follow up
Thankyou

This was the second time I have had to take my Staffie to the hospital. In a worrying circumstance, everything about this place provides reassurance. The reception staff are great, the vet’s are great and always explaining everything simply and reassurance is given at all times. Hope I never have to go again but if I do, at least I know it’s a good place to be and my little girl will get the best care possible.

Extremely fast. The girls and guys here are very kind hearted, you can clearly see they love animals. Bruce is doing amazing after having a stone in his tummy. Thanks

Our chocolate labrador puppy was really poorly after surgery at our local vet. He needed 24 hour care to get him over the worst.
All the staff and vets are fantastic.
Thank you.
Rossi's mum and dad.

Absolutely amazing service from all concerned.
The care and kindness made all the difference to a truly dreadful situation.
We realised how confident we felt with all the staff when we felt comfortable and reassured leaving our very precious Alvin at the hospital
Thank you xxx

What can I say other than what a fantastic team. Our dog Lucy had to have cruciate surgery. From being referred to leaving today every person has been so good kind and helpful. From Amy calling initially and putting our minds at rest to Andrew explaining everything pre op and post op and his skill doing the op. The two ladies on reception who greeted us and dealt with insurance payments and general care again making us feel at ease everything done in our time never pushed. We still have a long way to go recovery wise for Lucy but she's had the best care possible. Thank you again to Andrew and the team.

Vets Now are amazing. Unfortunately my dog broke his leg and had to stay with them for 5 days, I was distraught as he was in so much pain and he’s never been away from us for more than a day! However, they looked after him so well, we had constant communication; texts, phone calls, visits. I could tell he was comfortable there and being well looked after. At a very difficult time for my family and dog, Vets Now were there for us and made things bearable until we could bring him home. Every single member of staff is a credit, from the receptionists to the clinical team. They really do love our animals, I’m very grateful for everything they’ve done.

We brought our dog Ivy in over the weekend. She has never been so ill. We were absolutely certain we were going to lose her. No vet before has ever been able to tell us why she is the way she is. Tom, the incredible vet, put in so much time, thorough testing, and managed to give us a diagnoses and a solution that we would have never discovered on our own. Ollie was also incredible, having two incredible vets that looked so much deeper than just the surface level symptoms she was having. The entire process was so thorough, they checked everything. And we managed to bring our girl back home. Everyone at the hospital from the nurses, to the reception staff, did everything they could to keep us informed, and her safe and well. Her diagnosis means that she may not have the longest life of a dog, but I can’t tell you what it’s meant for us to have her for longer. It was fate that we found this hospital with the right people at the right time. Thank you for giving us longer with our Ivy, we will never be able to repay you x

After a serious misdiagnosis of IVDD in my dogs back.
They pumped my dog full of unnecessary medication like gabapentin and meloxicam! Caused serious serious GI problems the fallout of which I am still dealing with now almost 4 weeks later! Prices are sky high £252 just for an appointment, constant peddling of other products which is clearly designed to bump up profit! It’s such a shame that some companies put profit before our pets !

Excellent communication and helpful in every way. Very understanding staff .
Excellent care for my pet and explanations about his treatment.

Saved our dogs life and were very good at keeping us informed throughout the treatment process. It's now just over a week later and the dog is back to her normal self. I can’t recommend the Whitefield vetinary hospital enough.

The vets kept in touch with me and discussed every new development. The cat had to be put down and I was given time in private with him and could have stayed as long as I wanted with the body

From ringing them to arriving them they couldn’t have been any more helpful, kind and sympathetic. They were clear on cost and what care was needed. Couldn’t recommend them enough.

Great staff, professional service, looked after us and our pet who was distressed and anxious. They were very kind and gentle with her, sorted her out with some strong pain killers and were very patient with her. Couldn’t have asked for more.

From first phoning, to leaving the hospital after treatment was under two hours. Friendly staff and a happy dog, i can't fault the service

The emergency team were amazing! The vet in charge really explained all options and treatment plans so we felt involved all the way along during what was an extremely worrying time. Facilities are amazing. First class service.

I honestly cannot recommend vetsnow Manchester enough. From our initial contact at reception to the specialist vets, every single one of the team we dealt with were outstanding, friendly, kind, compassionate and professional. Literally nothing was too much trouble. If I could have them as my everyday vet I would. The levels of knowledge and the constant updates and communication made 4 days of hell with our boy Zeus that little bit easier. Thankyou from the bottom of our hearts Carrie & Barry