The care received was fine however the billing was criminal. No wonder the Government are intervening. Out and out profiteering. £35 admin fee on top of the exorbitant fees and super inflated drug... See more
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Natland Road, Riverside Business Park, LA9 7SX Kendal, England, GB
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The care received was fine however the billing was criminal. No wonder the Government are intervening. Out and out profiteering. £35 admin fee on top of the exorbitant fees and super inflated drug... See more
Company replied
Very efficent triage system. Excellant vet who took time to observe the cat. Gave good advice and explanations.
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My dog was suspected of algae poisoning, after communications from vets in Penrith they admitted her overnight. The care was exceptional - the vet even sat on the floor to do her examination as our... See more
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Late on Saturday night/Sunday morning. Efficient process and all staff calm, friendly and reassuring. Made sure Oscar dog was comfortable whilst waiting to see Vet. Vet thorough, explanations where... See more
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Our experienced emergency team in Vets Now Kendal are here for you at the time you need us most. Vets Now Kendal pet emergency ECC clinic in Riverside Business Park, Natland Road, Kendal, Cumbria, LA9 7SX provides an emergency service for pets and vets in the Kendal area. Here we have a team of dedicated emergency vets on hand to provide your pet with the highest level of care.
Natland Road, Riverside Business Park, LA9 7SX, Kendal, England, United Kingdom
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I’ve had two experiences now with Vets Now and they’ve both been excellent. The one in Kendal was swift but very bespoke to the issue my dog was experiencing. They didn’t undervalue my worry and they trusted how well I knew my dog and what was and wasn’t normal for her. The only issue is that I find them incredibly expensive. I understand the service that they are providing needs to be higher than standard vets, but their charges really are too high. This won’t stop me from using them in another emergency, but if I do find an appropriate alternative emergency vet, I will go elsewhere. Can’t beat the service and results though. One of which was life threatening.

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