One of my hardest days seeing my dog trying to breathe but struggling and getting weaker. I want to say a big thank you to the staff at Wolverhampton one. As soon as I ran in the door Lance stopped al... See more
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Location
Switch locationSaint Georges Parade 8-10, Saint Georges Veterinary Group, WV2 1BD Wolverhampton, England, GB
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See what reviewers are saying
Yesterday I had to use Vetsnow Wolverhampton for an emergency for a cat I was looking after whilst the owner was abroad. The vet I saw was called Grace and her level of knowledge, care and compass... See more
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I can't thank Vets Now enough for the great care they provided my dog during his overnight stay. The staff were incredibly attentive and compassionate, ensuring he was comfortable while receiving IV f... See more
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We had to seek emergency treatment for our cat who had post surgical complications and I cannot fault the care vets now provided us. They were happy to answer the phone and give detailed updates as we... See more
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Company details
About Vets Now - Wolverhapton
Written by the company
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
Contact info
Saint Georges Parade 8-10, Saint Georges Veterinary Group, WV2 1BD, Wolverhampton, England, United Kingdom
3.5
Average
168 reviews
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quick, efficient and caring
saw us quickly and sorted our cat so he can get back to normal quickly. Reception staff were excellent.
April 20, 2025
Reply from Vets Now - Wolverhapton
Hi Caroline, thanks for taking the time to leave us a review. We work hard to ensure every client’s experience is second-to-none and we’re glad to hear you found this to be the case.
The expense is outrageous
The expense is outrageous. We were quoted a “lower price” to help keep the cost down. So removed the blood test. Only to actually higher the price and it didn’t even include the bloods! The updates were great and they looked after our pet even if she still seemed quite poorly. The staff are really friendly.
April 15, 2025
Reply from Vets Now - Wolverhapton
Hi Joanne, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.
A very helpful & kind team.
April 14, 2025
Reply from Vets Now - Wolverhapton
Hi Sheila, thanks for taking the time to leave us a review!
AVOID AT ALL COSTS
AVOID AT ALL COSTS
Took my pet in because he was sick with high temperature, the vet looked at him for less than 5 minutes while I was not in the examination room. Then concluded that he was fine, despite me not agreeing. Then promptly charged me £300 pounds for a less than 5 minutes of unsatisfactory consultation. I got the impression that the vet was in a hurry for me to go. Then sure enough, my pet was still sick the day after, which is less than 24 hours later, and had to be treated for an infection. I complained, but even though the complaints procedure seems thorough, but it is just a box ticking exercise where they will refuse to admit they have done anything wrong no matter what you say. Complete waste of time and shocked by the service that we received.
March 9, 2025
Unprompted review
Reply from Vets Now - Wolverhapton
Hi Olivia, we’re sorry you’re not happy with the service you received at Vets Now. Would you like to discuss this case further with a member of our team? If so, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name and the first line of your home address, postcode and highlighting your concerns.
Extortionate Fees
My dog required emergency veterinary treatment. I would like to firstly say I have no complaint with the vet.The issue I wish to highlight is the extortionate fees, three injections were given one after the other, I have been charged £22.50 each fees on top of the drugs cost. One drug was only £1.68. Prescription drug supplied a fee above 50% of its value was applied. UPDATE the detail you provided to look at your fees NO LONGER EXISTS according to your website.
April 6, 2025
Unprompted review
Reply from Vets Now - Wolverhapton
Hi Janet thanks for your feedback on the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Initial consultation fee is very…
Initial consultation fee is very expensive and should be according to work done.
April 7, 2025
Reply from Vets Now - Wolverhapton
Hi Andrew, thanks for your feedback on the cost of our service. As you may be aware, it’s a lot more expensive to run an after-hours emergency vet service. The greater running costs we incur are reflected in our prices. If you’d like to read more about our running costs, prices and where our profits go, please visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
The price of seeing the emergency vet…
The price of seeing the emergency vet is extraordinary high too high
March 26, 2025
Reply from Vets Now - Wolverhapton
Hi Robert, thanks for your feedback on the cost of our service. As you may be aware, it’s a lot more expensive to run an after-hours emergency vet service. The greater running costs we incur are reflected in our prices. If you’d like to read more about our running costs, prices and where our profits go, please visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
Very kind and compassionate
Staff were so kind and helpful to our lovely cat Bobby. They explained everything to us and were so compassionate and professional that we felt reassured by the standard of care he recieved. We could not have been in better hands. Thank you so much to all the staff that helped us during such a difficult and distressing time. I felt they went above and beyond in supporting us and Bobby in those last moments.
March 20, 2025
Unprompted review
Reply from Vets Now - Wolverhapton
Hi Susan, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Reply from Vets Now - Wolverhapton
Hi Linda , thank you so much for letting us know how we did by leaving a review.
Professional, caring and kind
Professional, caring and kind.
Provided valuable information so we could make the best decision for our beloved cat.
Keep in contact with us throughout the night.
February 1, 2025
Reply from Vets Now - Wolverhapton
Hi Sharon, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your cat. Have a great day.
Great service.
From the phone call to book in our dog to arriving at the centre seeing the vet I can’t speak highly enough. All the staff were lovely and very helpful. The vet was so kind and caring towards our dog and to us. She explained everything throughly and allowed us to give him a hug before we left him in their care. They told us to call any time for updates. To the point when we called they took the phone down to him and placed it by his ears. Thank you all so much for all the love and care.
February 3, 2025
Reply from Vets Now - Wolverhapton
Hi Rachel, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.
Missed Sepsis in dog.
Visited during the early hours at around 4.45. Explained what had been going on with our dog, and that she was in shock. They examined her said she had a low temperature plus gave her anti sickness, painkiller injection and some electrolytes to help. No mentioned of having a blood test. It was mentioned in passing that she could do with some fluids but because we would have to collect her within 2 hours so we were advised to visit our vets as soon as they open and explain that we had visited.
Sadly we lost our dog later that day with sepsis.
January 20, 2025
Unprompted review
Reply from Vets Now - Wolverhapton
Hi Helen, thanks for taking the time to leave us a review. We understand how painful it is to lose a pet, and we hope you’re okay during this difficult time. If you’d like to discuss your visit with a member of our team, please email us on enquiriesteam@vets-now.com, indicating which clinic you attended, your pet’s name, the first line of your home address and highlighting your concerns.
Reply from Vets Now - Wolverhapton
Hi Chris, many thanks for your positive feedback. We’re glad you were happy with the service provided by our team.
Excellent service from reception to…
Excellent service from reception to treatment. Thank you
January 23, 2025
Reply from Vets Now - Wolverhapton
Hi Gary, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Quick and efficient
Quick and efficient, ready and waiting for our poor border collie after having a seizure.
January 21, 2025
Reply from Vets Now - Wolverhapton
Hi Louise, thanks for your review. I'm so glad we could be there for you and your pet when you needed us the most. Take care!
Delay referring for scan
We could have been referred at the appointment for an MRI scan but were told we had to go to our vets for the referral which meant waiting 2 days. Our Vet wasn’t impressed.
December 28, 2024
Reply from Vets Now - Wolverhapton
Hi there, I'm really sorry to hear about your experience with us. Should you wish to discuss any aspects of your visit further, please do not hesitate to reach out to us at enquiriesteam@vets-now.com. Please highlight your concerns to the team along with the Vets Now practice you attended, the date you visited and your first line of address, postcode and highlighting your concerns.
Fantastic Christmas Eve Team
Cannot thank the team enough especially Gorka, Bex and Debbie who went over and above caring for us and our beautiful boy on Christmas Eve night.
Unfortunately he had to be euthanised but the service we received was exceptional. People complain about the cost but we couldn't see him in pain and he went down hill fast and we accepted that to help him we needed to pay. We know what working in this sevice is like first hand. Been there, done it! Many thanks again. Keep up ,the fantastic work. Millington Family
December 24, 2024
Unprompted review
Reply from Vets Now - Wolverhapton
Hi Deborah, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.
Very efficient service
Very efficient service, gabby on reception was very helpful and friendly
December 23, 2024
Reply from Vets Now - Wolverhapton
Hi Wendy, thanks for your review. We're glad we were there for you when you needed us most. Have a lovely day!
Cost
I understand it’s an emergency vet centre but the cost just to walk in the door is extortionate
December 24, 2024
Reply from Vets Now - Wolverhapton
Hi Alison, thanks for your review. I know it can be frustrating having to pay for an unplanned trip to the vets. Much like it is for other out-of-hours services in other industries, It's more expensive to run an out-of-hours pet emergency service than a general daytime practice. We've broken down where our costs go here if you'd like to find out more: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/. If you’d like to query your bill or speak to us about anything we’re here for you on enquiriesteam@vets-now.com
Was very fast getting my puppy seen and…
Was very fast getting my puppy seen and my dogs best interest first .
December 15, 2024
Reply from Vets Now - Wolverhapton
Hi Sandra, thanks so much for your positive feedback. We really appreciate it!
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