Via Roma Fashions Reviews 502

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Honestly anything you buy from here is worth every penny. Fast delivery, ordered something on Thursday meant to come following Monday and I got it Saturday, same week I’ve ordered! Definitely will com... See more

Rated 5 out of 5 stars

1st time purchase from this company. Ordered my item as it was competitively priced.Arrived well packaged within a couple of days with pre packed labels to return if not happy. Fantastic service with... See more

Rated 5 out of 5 stars

Via Roma Fashion's website offers a great variety of products from clothing to accessories and shoes. Their prices are one of the best prices compared to the other e-boutiques. I bought an item from t... See more

Rated 4 out of 5 stars

I ordered 4 sunspel tops. Only 2 turned up. Delivery note had 2 crossed off with no explanation or refund. Tried emailing but no response. There seems to be no way to con tact them. Shame as th... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Via Roma Fashions was established in January 2017 with it's first high street shop and online store. We are a family run business with over 20+ years experience trading in the Italian fashion industry. Hence the name Via Roma. We aim to provide the best service and shopping experience for our clients based locally in Burnley. We look to help our clients achieve the look and style they desire at the best comparable prices in the UK market.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

502 reviews

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Rated 1 out of 5 stars

Avoid

Don't honour discount codes on purchases
Late delivery times
Tell lies about delivery times
None responsive to emails
Send cancelled orders and don't refund delivery fee
Rude and argumentative
Incorrect refunds given and ignore emails

July 31, 2024
Rated 1 out of 5 stars

disgrace of a company

I’ve been waiting for over a month on a refund and the company have now stopped correspondence with me I left a review and they basically said I wouldn’t get a refund unless I removed it which I did now I haven’t received any response nor refund I am now being forced to go through trading standards. Please stay away from this company as they’re a disgrace to deal with absolutely horrendous customer service and the only way to get a reply is to leave a review then they contact you honestly the worst customer service I have ever experienced and I’m now having to go through trading standards to get my money back absolutely ridiculous

August 3, 2024
Unprompted review
Rated 4 out of 5 stars

Missing itmes and no refund

I ordered 4 sunspel tops.
Only 2 turned up.
Delivery note had 2 crossed off with no explanation or refund. Tried emailing but no response.
There seems to be no way to con tact them.
Shame as the 2 tops that turned up are great.
If other tops had been delivered or refund this could have been a 5 star rather than a 2
I've now received a refund thankyou so now a 4 star plus for me.
Looking forward to your ne wed page

August 7, 2024
Unprompted review

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