Picked up an absolute bargain, one of the remaining new stock of Cyrus 82 amps. Great service and support helping me through a minor issue expertly. Thank you!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I decided to update my speakers by buying the Roksan TR5 x2 replacing Roksan TR5. I am running speakers with Roksan K3 Integrated amp, Roksan K3 Power amp and Cambridge Audio woofer. Quality of TR5 x... See more
After sales service Purchased roksan Darius s1 speaks 4 years ago just recently one driver in the speaker stopped working so called David and explained and no quibbles the speaker was sent back re... See more
Needed a new cartridge on my concept turntable and took it in for ‘Vickers’ to fit a new one. They recommended 2 alternatives , be it one was quite a bit more expensive which l went for as an upgrade... See more
Company details
Information provided by various external sources
Vickers HiFi was established way back in 1967, originally based in the heart of historic York. We have moved with the market and grown over the years, which meant we needed more space in store and larger warehousing to support our online shoppers. So, in 2009 we relocated to much bigger, modern, purpose built premises with our own car park, based on the outskirts of the city. With over 7,500 square feet of space on site including showrooms, three demonstration rooms and warehouse storage, we believe there is no better presentation and selection in the area. You can see the best of what we have, from furniture, to home cinema and HiFi, in our York showrooms There is more space than you get on the high street, free parking and a no-pressure atmosphere, allowing you to choose from the world’s leading brands such as Arcam, Audiolab, Astell & Kern, AURALiC, Clearaudio, Cyrus, Dali, Denon, Grado, HEOS, Krell, Marantz, Martin Logan, Michell Engineering, Mission, Monitor Audio, Musical Fidelity, Onkyo, Pathos, Pioneer, ProAc, Pro-Ject, QED, Quad, Roksan, Ruark, Sennheiser, and more. Along with stocking the finest Amplifiers, Turntables, CD Players, DAC's, Headphones, Radio’s, Network Streamers, and Loudspeakers, we also have a wide selection of quality accessories and portable devices, all of which allow you to enjoy your music at its best. Our webstore uses the latest technology to provide a secure environment for you to make your purchase, which will then be dispatched safely and efficiently. Our aim is to provide our customers with the ultimate enjoyment from their music or film collections, because music and technology is our passion. Whether you're buying your first system or just looking to improve your listening experience with better equipment, we can help. Our staff are all audio enthusiasts who provide a bespoke service to ensure you receive the system that best meets your needs. Whether you are considering making a purchase online or in store, it's always reassuring to know that the company you are buying from has the experience and knowledge to answer your questions. If you require a demonstration of any of our audio products please call us on 01904-691600 and make an appointment
Contact info
8 Concorde Park,, YO30 4WT, York, United Kingdom
- 01904 691600
- sales@Vickershifi.com
- www.vickershifi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service,very helpful.
Spoke to Phil who was all too happy to…
Spoke to Phil who was all too happy to help with my queries regarding a pair of Sonus Faber speakers. They arrived promptly and came packed in all original packaging even though the set was an ex-display unit. Perfect, highly recommended..
Great communication and service
Great communication and service, thoroughly recommend
Good customer service
Very helpful on the phone when checking something whilst ordering and very quick delivery service. Really pleased with my new turntable.
Would purchase in the future from Vickers HiFi.
First class service,i would recommend…
First class service,i would recommend Vickers hifi to everyone. From buying it online to delivery, so professional. Well done.
Happy with the service and delivery
Happy with the service and delivery. Would use again.
good telephone conversation
good telephone conversation. good website, I tried to buy the same item from another wellknown website but even though I knew what I wanted I struggled to navigate to basket and payment so I went to Vickers instead.
The other website kept sending me to my previous search for cartridges and drive belts for an older turntable
great service
great service, prompt delivery, competitive prices. . . Great product
Boom !! Thanks. . . Recommended.
Turntable Purchase
The turntable I ordered was delivered well within the specified time that Vickers gave me via updates.
Great high end hi fi shop
Once the turntable was properly…
Once the turntable was properly balanced the LPs played well. The blue tooth technology has its teathing problems with connectivity to an iPhone. All in all impressed with my purchase.
Website easy to navigate
Website easy to navigate. Very speedy delivery
Siuperb service and sound from a superb supplier.
Informative, clear and user friendly web site. Ordered turntable arrived the next day, (free postage), safely and securely packaged and boxed in perfect condition. Superb service and sound as can be expected from a superb supplier, Thank you.
Easy to buy on line
Easy to buy on line. Good choice of items. Will purchase again.
safely arrived.
safely arrived.
There is a good sound on running water. In addition, I hope.
Excellent service
Great service
Great service: I asked for a bit of advice, reply came immediately, the product was delivered on time, & works a treat. Many thanks!
Bought online Wednesday pm
Bought online Wednesday pm, received Friday am, and with a good price.
Rapid delivery and excellent response…
Rapid delivery and excellent response to follow up questions.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








