Vickers HiFi Reviews 

535
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Picked up an absolute bargain, one of the remaining new stock of Cyrus 82 amps. Great service and support helping me through a minor issue expertly. Thank you!

Rated 5 out of 5 stars

I decided to update my speakers by buying the Roksan TR5 x2 replacing Roksan TR5. I am running speakers with Roksan K3 Integrated amp, Roksan K3 Power amp and Cambridge Audio woofer. Quality of TR5 x... See more

Rated 5 out of 5 stars

After sales service Purchased roksan Darius s1 speaks 4 years ago just recently one driver in the speaker stopped working so called David and explained and no quibbles the speaker was sent back re... See more

Rated 5 out of 5 stars

Needed a new cartridge on my concept turntable and took it in for ‘Vickers’ to fit a new one. They recommended 2 alternatives , be it one was quite a bit more expensive which l went for as an upgrade... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Vickers HiFi was established way back in 1967, originally based in the heart of historic York. We have moved with the market and grown over the years, which meant we needed more space in store and larger warehousing to support our online shoppers. So, in 2009 we relocated to much bigger, modern, purpose built premises with our own car park, based on the outskirts of the city. With over 7,500 square feet of space on site including showrooms, three demonstration rooms and warehouse storage, we believe there is no better presentation and selection in the area. You can see the best of what we have, from furniture, to home cinema and HiFi, in our York showrooms There is more space than you get on the high street, free parking and a no-pressure atmosphere, allowing you to choose from the world’s leading brands such as Arcam, Audiolab, Astell & Kern, AURALiC, Clearaudio, Cyrus, Dali, Denon, Grado, HEOS, Krell, Marantz, Martin Logan, Michell Engineering, Mission, Monitor Audio, Musical Fidelity, Onkyo, Pathos, Pioneer, ProAc, Pro-Ject, QED, Quad, Roksan, Ruark, Sennheiser, and more. Along with stocking the finest Amplifiers, Turntables, CD Players, DAC's, Headphones, Radio’s, Network Streamers, and Loudspeakers, we also have a wide selection of quality accessories and portable devices, all of which allow you to enjoy your music at its best. Our webstore uses the latest technology to provide a secure environment for you to make your purchase, which will then be dispatched safely and efficiently. Our aim is to provide our customers with the ultimate enjoyment from their music or film collections, because music and technology is our passion. Whether you're buying your first system or just looking to improve your listening experience with better equipment, we can help. Our staff are all audio enthusiasts who provide a bespoke service to ensure you receive the system that best meets your needs. Whether you are considering making a purchase online or in store, it's always reassuring to know that the company you are buying from has the experience and knowledge to answer your questions. If you require a demonstration of any of our audio products please call us on 01904-691600 and make an appointment


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

535 reviews

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4.7

All reviews

(535)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Prompt, friendly and efficient on telephone. Good email communication re: delivery of item. Received Denon Hifi DAB radio within 48 hours of order being placed. Highly recommend Vickers HiFi.

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Fautless

Fautless transaction super quick delivery and a price which would be hard to beat.

September 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Vickers we’re offering the very popular Dali Katch Bluetooth speakers for sale at a very competitive price. I ordered this item, but received a telephone call from the company to tell me the only one they had left was a display model with a query about if this would be suitable. I immediately agreed to this and the item arrived via DHL 24 hours later.
I am delighted both with the product and the customer care shown by this company.

August 27, 2019
Unprompted review
Rated 5 out of 5 stars

I was after a Marantz unit that's been…

I was after a Marantz unit that's been around a few years. Marantz are replacing it with a new model that's twice the price, but doesn't really do anything more (that I will ever need). Vickers appeared to be the only reputable company who still had it.I ordered, at a good price, and they delivered the next day, so you can't ask for more than that. It's an excellent piece of kit too.

August 11, 2019
Unprompted review
Rated 4 out of 5 stars

ordered online so easy

ordered online so easy from start to finish, i used the finance option which was again easy.from ordering to delivery took 4days.only 4 stars due to no delivery information from vickers or courier company,
just a stroke of luck i was off work on delivery day.
now the proud owner of a pair of Wharfedale Linton 85th Anniversary speakers and matching stands.
thank you Vickers

Gary

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Best price found for Roksan CD player

Best price found for Roksan CD player. Arrived within 2 days of purchasing on line. Telephoned twice with a query and got polite service. Having had the player for some time now I have to report it has been returned twice now to Roksan for extreme sensitivity to minor blemishes on some of my cds. They skip and jump on my Roksan but play perfectly well on my Dennon and Arcam cd players. The comments I received from Roksan technicians are that the cds are not perfect however no explanation as to why they play OK on my other systems.

June 9, 2019
Unprompted review

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