Bought various little bottles as stocking fillers for my husband, there wasn't as much in stock as I'd hoped but managed to get a few different ones. They arrived quickly and well packaged
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good price, good communication despite needing to return my order. I wanted to exchange order rather than get a refund, I guess this want possible. Will deffinately use this company again.
It was good to find a company that sells a good choice of miniature spirits. Ordering was easy and arrived quickly. Wanted a stocking filler for my Uni son. The only thing I was disappointed with w... See more
Wow how special did that gift look! Got a bottle for a 21st birthday gift and selected the black gift box and message option. Delivery was fast and secure. And the recipient was absolutely delighte... See more
Company details
Written by the company
We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.
Contact info
Unit 4 Kingsley Business Park, LE8 0LE, Kibworth, United Kingdom
- info@vipbottles.co.uk
- www.vipbottles.co.uk
4.4
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
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I was really impressed with the…
I was really impressed with the beautiful packaging and delivery was impressive. I would definitely recommend this company.
November 18, 2025
Unprompted review
Said glass would be engraved it's not…
Said glass would be engraved it's not and much smaller than pic not happy
November 19, 2025
Unprompted review
Item was ordered 22/10 no sign of it…
Item was ordered 22/10 no sign of it and customer service just tell me to wait. Deeply unimpressed. No apology just delay at distribution centre.
November 12, 2025
Unprompted review
Reply from VIP Bottles
Hi,
Thank you for your feedback. We’re sorry for the delay to your order and understand your frustration. Delays at distribution centres can unfortunately impact delivery times, but your comments have been noted and will be reviewed internally.
Kind regards,
VIP Bottles Customer Support
Not well packed rolling about in box…
Not well packed rolling about in box and seal slack.
November 7, 2025
Unprompted review
Ordered some buzzballz over 2 weeks…
Ordered some buzzballz over 2 weeks ago. When they hadn't sent a dispatch notice I chased it up and was told it had been sent and have me a royal tracking number. The tracking stated they had never been received. I contacted them again they said they would resend and gave me a new tracking number which states the same thing again. The parcel has not been passed to Royal mail. Clearly a scam company and I still have no parcel and no refund
November 5, 2025
Unprompted review
Reply from VIP Bottles
hank you for taking the time to leave your feedback. We’re very sorry for the frustration caused by this order and understand how disappointing the experience has been.
We’d like to clarify that this was not a scam, and a full refund has already been issued for your order. Unfortunately, on this occasion, the parcel did not progress correctly into the courier network, and despite our attempts to resend, the same issue occurred. As soon as it was clear the delivery could not be completed, we processed your refund in full.
Refunds can take a few working days to appear back with your payment provider, depending on your bank. If you believe this has not yet been received, please contact us directly and we’ll be happy to confirm the refund details for you.
We apologise again for the inconvenience and appreciate you bringing this to our attention.
Brilliantly swift service
Brilliantly swift service. Really pleased with how well they were package too!
October 28, 2025
Unprompted review
Excellent choice of spirits for me to…
Excellent choice of spirits for me to put in the crackers I’m making. They arrived within allotted time well wrapped in an air filled sleeve inside a sturdy box.
October 28, 2025
Unprompted review
Wow how special!
Wow how special did that gift look!
Got a bottle for a 21st birthday gift and selected the black gift box and message option.
Delivery was fast and secure.
And the recipient was absolutely delighted and loved the whole VIP experience, loved the selection and especially the gift box. Thank you
October 24, 2025
Unprompted review
great customer service
great customer service -replied promptly to my email
October 21, 2025
Unprompted review
Excellent description on website
Excellent description on website, ordering process was easy and a bonus of Senior Discount was a great surprise, and of course the Prosecco was delicious.
October 15, 2025
Unprompted review
It was simple to order
It was simple to order, I was happy with the cost and the communication and delivery met with high expectation. Lovely treat for the hen party gift bags 😀
October 11, 2025
Unprompted review
Promise delivery emails throughout
October 1, 2025
Unprompted review
Review
Website easy to navigate and safe to use. You are advised when your order is dispatched and then delivered. Goods are well packed so arrive with no breakages. Great range of drinks.
September 26, 2025
Unprompted review
Quick and efficient service
September 13, 2025
Unprompted review
Wine…
It was very quickly delivered arrived on time am very happy with the service I would definitely use your company again
September 9, 2025
Unprompted review
They had the cider I all way buy Aspel
August 27, 2025
Unprompted review
Great prices
The prices are competitive and delivery was quick! I had an issue where I didn’t receive an email confirmation of my order, but customer service were friendly and quick to confirm it for me.
August 19, 2025
Unprompted review
Fast delivery great communication and…
Fast delivery great communication and product was perfect many thanks
August 24, 2025
Unprompted review
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