VIP Bottles Reviews 

6,392
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is simple, offering a fantastic selection of beverages at very competitive prices. People also deeply appreciate the remarkably swift delivery and the exceptionally sturdy packaging that ensures fragile items arrive safely. Some reviewers were not happy with unexpected delivery delays, noting that packages occasionally arrived well beyond the scheduled timeframe. A few other people also felt that receiving incorrect items or damaged goods caused significant frustration when purchasing gifts for important celebrations. Consumers mentioned that sorting out replacements or refunds during these unfortunate situations could sometimes take longer than expected.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Product

People report positive experiences with product selection and quality. Consumers appreciate the top quality... See more

Order

Customers had ambiguous experiences with order processes, reflecting a high level of disagreement. Many... See more

Service

Reviewers mention positive feedback about service, highlighting an easy, straightforward, and brilliantly... See more

Price

Reviewers highlight positive aspects of price, noting that costs are very competitive and affordable compared... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought various little bottles as stocking fillers for my husband, there wasn't as much in stock as I'd hoped but managed to get a few different ones. They arrived quickly and well packaged

Rated 4 out of 5 stars

Good price, good communication despite needing to return my order. I wanted to exchange order rather than get a refund, I guess this want possible. Will deffinately use this company again.

Rated 4 out of 5 stars

It was good to find a company that sells a good choice of miniature spirits. Ordering was easy and arrived quickly. Wanted a stocking filler for my Uni son. The only thing I was disappointed with w... See more

Rated 5 out of 5 stars

Wow how special did that gift look! Got a bottle for a 21st birthday gift and selected the black gift box and message option. Delivery was fast and secure. And the recipient was absolutely delighte... See more


Company details

  1. Liquor Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler
  4. Wine Store

Written by the company

We are an online retailer specialising in offering a prestigious range of premium drinks. We deliver the finest and highly rated spirits and champagnes from around the world to your doorstep the very next day. Our values stem from the passion to source an exceptional range and provide a VIP Service for all our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(6,392)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bottling good!

Was looking for a birthday present for someone and had a specific brand/product in mind. I found what I wanted at a really good price compared to other sites. Quick despatch and delivery. Happy to purchase from again in the future.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great service for rare imports

These drinks are nearly impossible to find in the UK, so I was pleased to discover them here. The ordering process was straightforward with plenty of payment options to choose from. My order arrived within a few days and was securely packaged. Very happy with the service. Thank you

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been a customer to…

I’ve been a customer to vipbottles.co.uk for a while now, I’m always happy to receive a notification from VipBottles.

Seamless user friendly site and stress free payment and timely delivery 📦

I’ll always recommended VipBottles.co.uk

July 10, 2025
Unprompted review
Rated 2 out of 5 stars

Order delayed

Order delayed
Impression of customer service was rude my recent order STILL HASNT appeared on my orders

March 28, 2025
Unprompted review
VIP Bottles logo

Reply from VIP Bottles

Hi,

Sorry to hear this! Please email us at admin@vipbottles.co.uk and a member of the team will look into your order right away.

Thanks
VIP Team

Rated 5 out of 5 stars

Excellent

Great size for my purposes giving a chance to sample different brands without buying large bottles. Good communication excellent delivery time. Very pleased

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

ordered a drink bottle and pods and no…

ordered a drink bottle and pods and no delivery or replies terrible what a scam

March 13, 2025
Unprompted review
VIP Bottles logo

Reply from VIP Bottles

Hi there, we’re sorry to hear about your experience, but it looks like this review may be for a different company. We don’t sell Air Up bottles or pods, and we have no record of this order on our system. Our company is called VIP Bottles and we stock beers, wines and spirits.

Please can you check your order with the company that you purchased it from, and adjust this review accordingly.

Thanks
VIP Team

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