It's a very nice casino, but you're penalized for the free spins you add, which can't be activated because you're using an unsupported protocol. You also say that a random number generator determines... See more
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Virginbet and many other online casinos games and slots needs to review. There's no fair play link to many of these online casinos. I played Gold Strike Bonanza quite often. The algorithms make it imp... See more
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What a rubbish casino not only is it hard to get a bonus which seems to be impossible, getting a win even is ridiculous dead spin after dead spin ! Obviously there customer service comes on to justify... See more
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Company details
Information provided by various external sources
Enjoy the best online betting experience at Virgin Bet. Browse all the latest odds across our huge selection of sports betting markets (T&Cs Apply).
Contact info
United Kingdom
- www.virginbet.com
The slots are not pay the return to…
The slots are not pay the return to player amount at all and don't hit me are slots are regulated line you use lost well over a grand this month no withdrawal at all and the monthly games I got 6 spins for my troubles the monthly games used to give out more then they have bin and the daily ones are worse then ever I used to get the 50 spins most weeks now I don't see it as much everything is rigged more then ever now used to like virgin bet now it's a take take take I'm gonna stop using this site from now on
December 31, 2025
Unprompted review
Reply from Virgin Bet
Hey Kez, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. All game outcomes are determined by a Random Number Generator to ensure fair play, as part of the terms of our gaming license. We are independently audited and tested regularly to ensure that all procedures are being adhered to correctly, and that all systems are functioning as expected. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Virgin Bet is a scam
I am appalled by the lack of integrity and customer service of Virgin Bet. I signed up during an offer period, and after I had placed a deposit and and made a bet, my account was immediately disabled meaning 1) I could not live monitor the bet, and 2) I did not receive the bonus. I wrote to customer service, and in 2 responses from agents called Onsi and Joseph was told that the decision was final, my account was blocked, but that no explanation would be provided. Virgin Bet is a scam, and not a reputable business. I did not lose a lot of money, so am sharing this out of principle a because the lack of care, and flagrant abuse of terms and conditions from Virgin Bet has been abhorrent. Please do not make the same mistake that I did. Following this review Virgin responded, again pointing me to customer service who refused to provide information, and linking to a terms and conditions page with no information. VIRGIN BET IS A SCAM PLEASE DO NOT USE IT.
December 30, 2025
Unprompted review
Reply from Virgin Bet
Hey James, thanks for the review. All account closures are covered by our terms and conditions and there can be multiple reasons behind a closure. If you require further assistance please email us at support@virginbet.com. - Thanks Virgin Bet.
give them 1 star because no option for…
give them 1 star because no option for no stars,stay clear of this site
December 29, 2025
Unprompted review
Reply from Virgin Bet
Hey Rob, thanks for the review. We are unusre of the reasons behind your 1 star rating if you do need any assistance please email us at support@virginbet.com or jump on live chat. - Thanks Virgin Bet.
Thiefs
Thiefs, rigged my account so it can't win anything. All these sites work together to scam customers, it is one server they use and they are all working together to steal customers money. One of the biggest fraud cases in human history with billions in theft from customers, pay offs are leaving governments and police to turn a blind eye. All working behind this scheme should be thrown in jail for life and made to pay back every penny they stole.
December 28, 2025
Unprompted review
Reply from Virgin Bet
Hey Harv, We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be. The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. - Virgin Bet
We continue to make changes in the…
We continue to make changes in the background to ensure you have the worst betting experience as can be thanks to Virgin Bet. That should be your slogan. Absolutely one of the worst sites available. If you do win do not visit this app for a month or so because you will not win anything until you have given back everything that you won and more
December 28, 2025
Unprompted review
Reply from Virgin Bet
Hey Kevin
Thanks for taking the time to leave your review.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.
This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.
When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.
Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.
Thanks
Virgin Bet
Terrible bookies
Terrible bookies. Skinned them for £100 on a free bet then they refused my withdrawal. Branson was on the island for sure
December 24, 2025
Unprompted review
Reply from Virgin Bet
Hey, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
Spend 240£ on a 20p bet
Spend 240£ on a 20p bet , Holy hand granade..they say is 96.45% rtp...4 bonus , 1 paid 0.65£...1 paid 0.56£..1 paid 7.67£ and 1 paid 11.34£...up to you people..they don't have traffic and consequence they dont have money..genuinely rigged site..up to you if you want to throw money..go play on Pokerstars or ggpoker casinos..at least the got money to pay..this site should be investigated...but shy..for sure someone is getting bribed
December 26, 2025
Unprompted review
Reply from Virgin Bet
Hey dd, We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. - Virgin Bet
That take 10p out of your account on…
That take 10p out of your account on spins when playing Mega Roulette...Why the odds are Terrible anyway....
Just answer the Question, you take 10p from the balance on most spins,
Why?
December 27, 2025
Unprompted review
Reply from Virgin Bet
Hey Simon
Thanks for taking the time to leave your review.
As yours is an account-specific query, we'd encourage you to get in touch with our customer support team for further assistance.
Thanks
Virgin Bet
Absolutely robbed me.
Absolutely robbed me, ive just been on GOLD CASH FREE SPINS MEGAWAYS , played £3 spins and got £1.80 twice from £300 that was it, the algorithms they keep talking about is absolute rubbish, in total in the last hour, ive just lost £700 ,what a fool I am, but this doesn't give the right to rip customers off.
This is virgin bet and I have never seen the slots this bad,these people need banning or a massive fine imposed on them, you should be shameful of the amount that you are actually ripping customers off,
December 26, 2025
Unprompted review
Reply from Virgin Bet
Hey Shane, We're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone. - Virgin Bet
Worst casino out there
Worst casino out there. Zero wins or bonus games or if you land it you’ll be luck to get 3x stake, fraud
December 23, 2025
Unprompted review
Reply from Virgin Bet
Hey Jordan
Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.
This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.
When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.
Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.
We wish you the very best of luck.
Virgin Bet
It's not worth participating in…
It's not worth participating in promotions; they don't pay out prizes. Frequent problems with the website. After reporting a missing prize, customer service refused to pay out. I was scammed twice, and I should have received a cash prize, but I didn't. This is an untrustworthy company.
He doesn't always pay out rewards because mine wasn't. He provided evidence to prove my point. Customer support responded by telling me I wouldn't receive anything anyway.
November 15, 2025
Unprompted review
Reply from Virgin Bet
Hey, thanks for the review. If you can email us at support@virginbet.com we would be more than happy to assist. Promotions are always paid out correctly when the full terms and conditions have been met so we would be happy to review any missing offer. - Thanks Virgin Bet.
Scammers and thieves!!
Scammers and thieves!!! JOIN AT YOUR OWN PERIL!!!
If it was possible to give this site no stars at all, this would be my preference. Avoid at all costs!!! Thieves and scammers!!
I joined because they promised 100 free spins for your first deposit of 10 pounds. Followed the link, registered, deposited and wagered the 10 pounds (all dead spins btw no matter which game you choose), and guess what? No free spins.
Contacted support and was told I chose a sports offer (there was nothing on the registration page about choosing offers though they showed me a form insisting I chose this) so I can't get the free spins.
I was advised to wager a further 10 pounds on sports and I shall get free bets. I explained over and over I never chose sports and neither like nor understand sports. The chat was rudely closed with one last message saying they can't help. Scammers and thieves and they should be avoided at all costs.
December 19, 2025
Unprompted review
Reply from Virgin Bet
Hey Catherine, Thanks for taking the time to leave us a review, as your review is account specific we would be unable to help you here. Please contact our support team for more support. - Virgin Bet
Do not go anywhere near this site omg…
Do not go anywhere near this site omg absolute thieves, casino pays pathetic features consistently , £790 down over 90 days then keeps going through money like demo play , it's shocking and they are covered by RNG which is fixed , the betting is no better ye can only bet certain things and they dictate what you bet on , avoid at all costs people , stick to bet 365 or sky bet or paddy power. Another couple to dodge are livescorebet linked to virgin bet, coral and William Hill are all shocking.
December 18, 2025
Unprompted review
Reply from Virgin Bet
Hey Rob, thanks for the review. All our games are full regulated and operate fairly. As with all wagers or bets, wins are never guaranteed. For more information check out our handy FAQ https://help.virginbet.com/hc/en-gb/articles/360033102914-Game-Fairness - Thanks Virgin Bet.
I placed few bets with virgin bet then…
I placed few bets with virgin bet then had a bet on utd game with cash out of 1700 so tried playing a 200 cover bet on the draw and virgin bet refused to take my cover bet which of course come in at 1300 win
Quick enough taking money but when I had winnings on cash out and I great chance cover bet they refused take bet which of course come in now im 2400 down when could at least had 1300 if they hadn't refused take my bet pictures of bet to prove
December 15, 2025
Unprompted review
Reply from Virgin Bet
Hey Nicky, thanks for the review. There can be several factors why a bet is rejected, especially when betting in-play as the markets and pricing is constantly changing. - Thanks Virgin Bet.
VERY very poor odds
Cery very poor odds . Almost a year NO WINS £700 today later not a single bonus worthy of the stake.
Stay clear save your money.
Customer service amd promotions very minimal and customer service is atrocious . We all know how it works complain and they blame your habits and deposits instead and make you yhe problem instead .
December 17, 2025
Unprompted review
Reply from Virgin Bet
Hey there, thanks for taking the time to leave us a review. We appreciate it may be frustrating having an unlucky run on site. So that we can discuss this further, please contact us via live chat, or via email on support@virginbet.com. - Virgin Bet
Absolute scammers
Absolute scammers. You take the welcome offer and do everything ask to qualify then they don’t award you with what’s promised. Spent almost double what they wanted for the offer and still no free bet or spins as promised. Stay well away. Customer service is none existent and bad attitude.
December 16, 2025
Unprompted review
Reply from Virgin Bet
Hey Paul, thanks for the review. If you require any assistance or clarification surrounding your welcome offe,r then please contact us via our Live Chat facility or by email at support@virginbet.com, and we will be happy to assist further - Virgin Bet
What a load of poopsie DONT WASTE YOUR…
What a load of poopsie DONT WASTE YOUR MONEY, good at taking your money not good at paying out
December 10, 2025
Unprompted review
Reply from Virgin Bet
Hey Elisha, thanks for the review. Can you provide any specific feedback to help us improve? - Virgin Bet
Terrible website
Terrible website won pretty big on live blackjack so I decided to withdraw my winnings only to then log on the next day to find my account had been closed due to my account holders name apparently being different to my bank account when in fact they all match up correctly if they was wrong then surely I wouldn’t of been able to deposit any money in the first place AVOID!!!!!
December 16, 2025
Unprompted review
Reply from Virgin Bet
Hey Owen, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. If you would like to provide us with some more detailed feedback, please contact our customer support team on support@virginbet.com. - Team Virgin Bet
THIS WEBSITE DESTROIED TO MUCH PEOPLE…
THIS WEBSITE DESTROIED TO MUCH PEOPLE WITH THE MANY BUT THEM THEY DONT THINK BECOUSE THE PEOPLE THEY WORK,AND IF THEY COME TO PLEY HERE IN THIS WEBSITE, THEY COME TO WIN SOMTHING NOT TO PLY THE MANY FOR RENT AND FOOD . IN MY SITUATION ,THEY EAT MY MANY THOUSEN AND THOUSEN AND NEVER WIN NOTHING . AFTER THIS WHAT THEY DO? THEY CLOS THE ACCOUNT ,AND SAND THE EMAIL YOU HAVE TO SPEAKE WITH US ...ABOUT WHAT I DONT KNOW HAW THEY STIL THE THE MANY PROBABILY. SO FOR THIS CHRISTMAS I WHIS FOR THEM BAD CHRISTMAS AND IN THEM FOOD TO MUCH 💩💩💩💩💩
December 15, 2025
Unprompted review
Reply from Virgin Bet
Hey Nicoleta, thanks for taking the time to leave your feedback. We're sorry to hear you've had a negative experience on site. Any temporary closures would be put in place with your best interest at heart, and we would like to speak to you further in relation to this, please contact our customer support team on support@virginbet.com - Team Virgin Bet
Win rate is awful
Win rate is awful, impossible to even gain a bonus round on most games. Stay well clear. Played over the course of the month and haven't had a single win, even in game. Seems to just spin reels and nothing catches. The reels seem to drop a few that might match, then the last few columns slow drop as if it is programmed to ensure no wins are available. Worst casino I have ever used.
December 11, 2025
Unprompted review
Reply from Virgin Bet
Hey Game
Thanks for the review and we're sorry you've had an unlucky experience on Virgin Bet and understand how disheartening this can be.
The random number generator is a requirement of the gaming license issued by our regulators and every UK site is obligated to use one. The generator is regularly checked and audited by our regulators to ensure it's working correctly and that it's absolutely fair for everyone.
This license is provided by the Gambling Commission, which regulates all online gambling activity, in conjunction with the Government of Gibraltar and Gibraltar Gambling Commissioner. All games are frequently tested to ensure they operate within the expected bounds of performance.
When you make a wager on any game, an electronic request is sent to the random number generator for a completely random combination. The generator receives no info on how much you're betting, how much you've wagered before or whether you ever have. It's a completely unique and random combination generated within a matter of milliseconds.
Upon receipt of this, our game servers work out whether it should be a win or not and will credit any winnings. Due to this process, each and every wager is completely unique, ensuring maximum fairness across the board. It's purely down to luck and chance as to how often and when you receive these winning combinations.
Virgin Bet
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