Vision Marketplace Reviews 224

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Unless you've purchased contacts somewhere else before actually getting the same ones here as they recommend, it's basically a hit or miss! You're taking a gamble if you order for the 1st time with th... See more

Rated 5 out of 5 stars

by the way, i took lenses with correction: i didn't feel at ease with it and asked Alex to change it to normal ones. He always kept reply me very fast just by emails and i did the echange with send... See more

Rated 1 out of 5 stars

My order was shipped out on 11/29/2017. It has been at ISC New York since midnight 12/8/2017 with no update yet. I'm pretty disappointed with my experience, especially since I've spent 100+. I'll... See more

Company replied

Rated 5 out of 5 stars

I ordered my Solotica Hidrocor Ice from Vision Marketplace. I live in Norway and it took just seven days (with weekend included) since I ordered it. Great customer service, Alex responds very fast, e... See more

Company details

  1. Health & Medical

Information provided by various external sources

Vision Marketplace was founded in 2009 and is the most easy, convenient and affordable way to purchase your contact lenses, eyeglasses and sunglasses online.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

224 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Looking for advice – Solotica Amber alternative*

Hi everyone,

I’ve always worn *Solotica Natural Colors Amber* (with prescription) from Vision Marketplace, but unfortunately, it’s no longer available and I can’t find it anywhere.

I’m now looking for a *similar lens in both color and effect*, preferably also with prescription.

If anyone has experience with lenses that come close to the *Amber* shade from Solotica, I would truly appreciate your help. I’m feeling quite lost without them!

Thanks in advance for any suggestions

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been a loyal customer to…

I’ve been a loyal customer to VisionMarketPlace for over 15 years. Around early 2017-2020 the lenses were fantastic! (Solotica) between 2021-present day the natural colors “quartzo” and the Hidrocor “Cristal” are horrribly fake looking. They used to be such a natural looking grey/blue. They ruined what once used to be a stunning pair of lens. Also, given how much money that I’ve spent over the years, visionmarketplace never offered any discounts whatsoever. Unfortunately, for these reasons I’m going to have to part ways with vision marketplace and find another website that is an authorized reseller of Solotica and see if the lenses are the same.

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible I always order solotica lenses…

Terrible I always order solotica lenses from solotica but wanted to try this website since is a little bit more affordable and boy let me tell you I got 2 pairs and they scratched my eyes and feel super uncomfortable I have never had this problem with real solotica lenses and I been using them for years. I would say they’re not authentic even the color is different from my solotica graphit hidrocor. Do not purchase buy from original solotica waste of money.

September 12, 2022
Unprompted review
Rated 4 out of 5 stars

What about the new colors?

Hi, I have been ordering from this page for a long time now, almost 10 years. A couple of times the shippings were defective, but overall all went nicely and the customer service is good. Checking your website I saw many of the newer colors solotica launched are not there. The quarterly aquarellas, cielo, agata. etc. ¿Will you include them? Cheers.

June 26, 2022
Unprompted review
Rated 5 out of 5 stars

Vision Market place is the Best

Vision Market place is the Best, they care soo much for their product and customers. I have been a customer for 7 years, had a bad experience with the Delivery company which is DHL but Vision Market place checked that my package was delivered to the wrong address and they fixed my issue.This Company is high quality products and service they care so much . IS NUMBER 1

December 20, 2021
Unprompted review
Rated 5 out of 5 stars

Vision Marketplace is the best

I have been purchasing all of my Solotica Hidrocor Contact Lens for years from Vision Marketplace they have always been reliable with Vision Marketplace you know you are buying and getting the real Solotica contact lens, I will not trust my vision to any another website where you will end up getting fake Solotica contact lens or worst losing your vision just to save a few dollars.

November 30, 2021
Unprompted review
Rated 1 out of 5 stars

Worse experience I’ve ever had with…

Worse experience I’ve ever had with ordering anything ever ! Did not even receive my package it was investigated and deemed lost this company has the worse costumer service ever did not care to even try to work with me on reimbursement it’s a big scam wasted 100 dollars on absolutely nothing 😡

August 16, 2021
Unprompted review
Rated 1 out of 5 stars

Unless you've purchased contacts…

Unless you've purchased contacts somewhere else before actually getting the same ones here as they recommend, it's basically a hit or miss! You're taking a gamble if you order for the 1st time with them. 1 pair came completely different color than what I ordered. They gave me credit for it, but when the 2nd pair came completely different from advertised, I mean COMPLETELY, they said I should be only buying colors I've already bought somewhere else 1st so I know if I like them!?!?!?! Ooooooook really wish I could add pic ti show!

August 8, 2021
Unprompted review
Rated 1 out of 5 stars

Different intensity/color in lenses

I was sent Quartzo and I got different intensity in the color in the contacts so I emailed them and explained it to them, they then sent me one new contact lens and it was just as bad, one was paler/brighter than the other one. For as much as you pay it’s not worth it, I expected to get the same color/intensity in both lenses when I purchased and I did not even when they sent me a new it was still a different shade then both of my other lenses.

November 14, 2020
Unprompted review
Vision Marketplace logo

Reply from Vision Marketplace

Hello Mack,
Thank you for your feedback.
Please note that our support team replied to your message about this some time ago to resolve the problem but we did not hear back from you.

Rated 5 out of 5 stars

Solotica Hidrocor Rio - Parati

Ordered Solotica Hidrocor Rio in Parati on Aug 19 and received them on Sept 10. It was a long wait but only because it was stuck in customs in my country (Philippines). I emailed them for help and a customer representative named Alex helped me raise the issue to DHL. After our exchange of emails, the lenses' status in customs was immediately updated and arrived to my doorstep in about 3 days. The contacts are fine, it was a baby blue-ish/gray shade, they looked very bold but I was already expecting that since I've watched tons of yt vids before purchasing. Thanks to Alex for helping me out with my parcel!

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great Experience & Fast Shipping

I don't typically write reviews but I was just so impressed that I received the contact lenses much earlier than expected, especially considering the company is overseas! I ordered the solotica hidrocor mel contact lenses (which are beautiful by the way) on August 4th and was told it would arrive on August 11th but received it on August 7th in perfect condition.

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Best Contacts Ever

I have been with Vision Market Place for 2 years.The Customer Service is awesome,fast and reliable. The compliments are too numerous to count from the Solotica Brand.I use Hidicror Quartzo.I also show the brand to some that just can not believe that they are contacts.That you Vision Market place!!!😎

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Bella

Good contact lenses. Bella are best ones to purchase. Feels natural, feels like your own like you have nothing on. Good work.

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Vision Marketplace enough!!!!

Solotica contact lenses are the best aesthetic lenses that you can buy, and there are a lot of places that sell fake variations. Vision marketplace a reliable source of all my contact lenses, all genuine solotica, and they always deliver them within five days - sometimes even two days which is absolutely amazing considering I live in the UK. The customer service is absolutely amazing and they seem to get back to you within an hour if you have any queries. The lenses are real and what I am most impressed with is that they use DHL to ship their items, meaning you can trust that your package will be in good hands - thank you vision marketplace. 10/10

May 14, 2020
Unprompted review

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