vitaminplanet.co.uk Reviews 

After a month long wait and £50 out of pocket, still no delivery. Looking at all the reviews now, VITAMIN PLANET needs to be re-labelled as VITAMIN SCAMMERS!! Please consider one star as a minus One!! Leave a message on the phone; can never talk to anyone, and no one ever returns your calls.

I haven’t got all parcels:( The only one arrived had one tub broken:( And no one help to solve this problem:( Such a terrible experience:(

The Delivery could have been better 10 working days is very long when you could just put in the post on 2nd class for a small package.

Appalling company! like most reviews here,still awaiting order.....steer very clear of this lot!

Product not in stock, found out when delivery appeared to be late.

Great service will definitely buy from you guys again.

Wrong product sent and had to chase the correct refund. They did offer a refund which I am still waiting for.

I have no idea how this company has managed to achieve any good reviews, and judging by my experience, their website blurb is complete fantasy.
Their current excuse for atrocious service is moving warehouse, which I accept is disruptive, but other (well-organised, professional, competent) companies seem to manage without the same complications. It would also be the time to try harder to keep things running smoothly. Not on your life for Vitamin Planet! Who cares? So, I'm still waiting for my order and a reasonable reply to my emails.
It's worth noting that the info at Companies House shows them as having moved at least 3 times in the last couple of years. Hmmm..........

Really love this mask.

The onion cubes were fine. I purchased them from you as my usual supplier didn't have them in stock (no pun intended). However, I was not pleased to see them come in a box with so much polystyrene packaging.

The customer service is very slow! I have to consistently chase for updates, and was told my order was lost!

I can’t get my coffee on the Isle of Skye and where I’d bought it previously was no longer supplying. I was devastated, then I found Vitamin Planet, I’m always a little weary of trying new sellers. But they were great and the process was simple. Also by using Shop I was kept abreast of when my delivery was arriving. All in all a great experience 😊

Very disappointed with Vitamin Planet. Order place 2 weeks ago, items still haven't been sent.
Customer service is non-existent, no reply to any of the e-mails sent and the phone line just says no-one available to take the call, leave details & we'll call you back ......they don't.
I have requested a refund, but still no response.
Would not recommend this company.

Great service would recommend and use again thanks
Honey well packed!

I bought two masks and payed the delivery cost on 22-Apr, but I did not receive the parcel till 10-May, even didn’t receive any notification from the delivery company. I send many emails to the seller for help and request refund it if the parcel was lost, but still not get any help and feedback, they should be responsible to their customers. This is my first bad experience online purchase, I think I will not buy anything from Vitamin Planet.

ordered 4 weeks ago and have not yet received the goods.
wrote to them but was just told that I should have patience and wait patiently - it should probably show up sometime !!!
Do not order anything here that is less than 50% chance of receiving something or has to wait an incredibly long time for your goods.

Excellent service and quality product, thank you.