Vitamin planet seemed the best buy for pure coconut powder which was an essential ingredient for making the ice cream I wanted to try. It came in 150g size which was what I wanted. Arrived on time,... See more
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Vitamin Planet is a leading British supplier of premium quality health & beauty products. Offering only those products which meet the highest standards, with fast delivery worldwide. Products featured on TV, Radio and in the press for leading the way with improving customers health and lifestyle.
Contact info
London, United Kingdom
- sales@vitaminplanet.co.uk
- www.vitaminplanet.co.uk
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Replied to 6% of negative reviews
Typically replies within 2 weeks
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excellent product.use it for more than…
excellent product.use it for more than 6month. make my skin so smooth. looks younger. a bit dear for me normally ,but bought it Buy one get one free when it offered,strongly recommended.
face cream Jivesse
Bought an expensive face cream Jivesse, and there wasn't cream in it. Rang the customer service, they didn't believe me and refuse to do anything. This happened a few years ago, never went shopping here again, and told friends so.
I was feeling low in energy
I was feeling low in energy, which affected my enthusiasm for wanting to make positive achievements in my life. Did some research on vitamins and minerals. Found this UK company and ordered the relevant vits. and mins. My order arrived promptly. No complaints.
Good service big offers
Product never delivered
Product never delivered, was told it was out of stock despite receiving an e mail from Hermes saying it had been dispatched from Vitamin Planet. Bought via Amazon subsequently.
I did get a prompt refund though.
Happy with what I purchased
Shocking service
Shocking service - avoid.
Took my money knowing they didn’t have stock and kept saying it was on its way. Never received my order.
PLEASE DONT USE THIS COMPANY
PLEASE DONT USE THIS COMPANY. Very poor customer service. I chased up my order twice but had to leave a message. No one ever called me back. When my order did turn up it was nearly 2 weeks late. I place another order on the 6th April 2021 and it still hasn’t been dispatched. I won’t be using this company again.
Service is too slow
It was taken too long to get the goods. I understand due to the national lockdown, delivery and goods supplies were slower than normal. But this was the longest time I had been waiting, for more than two months. The other goods I ordered online with different companies were all delivered within a reasonable time.
By the way, I made the purchase last year. But just now received the email for a feedback!
Product prices good But
The products ordered were well priced and will presumably be good. However their carrier Hermes has failed to deliver the goods.
E mails to Vitamin planet and Hermes have not resolved the situation from 30/03.
Very disappointing so far.
Love these products
Love these products. I had very low B12 (vegan diet) and took the Tri-blend for 3 months and retested at Drs with normal levels.
They ship quickly and use recyclable packaging.
Shipping dept is terrible
Shipping dept is terrible, invoices have wrong cost on shipment causing serious delays having to contact shipper to correct price twice!!!!
Pleased with how easy it was to order
Pleased with how easy it was to order
Pleased with product
Order came quite promptly
It is very hard to request return from…
It is very hard to request return from them. The shopping experience is so bad, I will never buy anything from them again.
Great service
Fast delivery , great quality product. I càn already feel the difference in my body's health.
the product is ok but delevery isnt
5 stars Excellent
The item i ordered arrived in good…
The item i ordered arrived in good time, was very reasonably priced, and used minimal packaging for the shipment. Mo complaints. I'll order from Vitamin Planet again!
Good quality product delivered rapidly.
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