Placed an order a week ago, tried to contact them by phone, no way, my 3 emails remained unanswered. Why claim that you're available 24h/day, if you're not available at all?
Company replied
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Placed an order a week ago, tried to contact them by phone, no way, my 3 emails remained unanswered. Why claim that you're available 24h/day, if you're not available at all?
Company replied
Very bad experience, I purchase 6 items at VitaZita, but they only delivery 2 items for me and I leave the message for customer services, no one reply me!
Company replied
I love Vitazita! Claudia from Belgium
Made 1 order, small order to start off with and I received it all on time. I made another order to the value of £100 and has been waiting over a week, no dispatch confirmation sent and I have no idea... See more
Company replied
No recent history of asking for reviews
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Packaging is poor. On one occasion the goods arrived with one bottle smashed and on the second occasion the order arrived one item short.
Ordered for 115 Euro. Never received the goods. No reply to email.
Site looks very well done with enrollment email, order confirmation , order status, possibility to cancel order and get money back ...
If it's too good (cheap) to be true, it probably is :-/
Supplement only came one day late. cheaper than I found it somewhere else. I have used Vitazita before and no doubt will again
Package arrived one day later than expected,otherwise everything was fine.
I placed an order 1807040828 with VitaZita. The money was deducted but neither did I receive my order nor did I receive an reply to the number of emails i sent them. Is this company fraud?
I purchased a product from Vita Zita and I did not get a confirmation email. I tried to contact with them several times but they didn't respond to any of my emails. They got my money but I didn't get my item. This is pure fraud!
I ordered 3 products, but I only received 2 of them.
Still one has NOT delivered. I tried to contact them but never get response... It is 20 euros...
I am very disappointed!
Used them for a number of years now--excellent service
I’m very disappointed in this website! I order some pills but they not only send me the wrong product but instead of 3 boxes, I received one. So, I payed triple for the wrong product.
Above that I contacted them in 3 diferent places and after 5 days they still didn’t answer!
I made order 1805162504, they shipped the package but the delivery company decided to return the package to them coz it's broken. I wrote email and contact them through the website, no reply even they promise that they will reply to you in 48 hours. Moreover, I can't request a refund online since they approved a partial refund even without my request.
Interesting! It cost me 263 euros for nothing, then they refund me only 41 euros. DO NOT TRUST THIS WEBSITE, OR YOU NEED TO CALL THE POLICE!
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