The difference in pricing and where the seats are compared to some other sites is unbelievable. I don’t understand why there are so fees for tickets that are all sent via email or apps anyway. Bring b... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Process was very easy. Tickets were very fairly priced. Only concern is that I received 2 tickets shortly after purchase. I purchased 7. Just a little concerned - definitely more puzzled - on why o... See more
Company replied
4 stars because I’ve never bought tickets for concerts before so I’m hoping they go through. Aside from that, I got my tickets as fast as I purchased them.
Company replied
Not to happy about this experience I bought theses tickets in may and never got anymore information o. Them and I thought they where lost and I still can’t download them
Company details
Written by the company
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Written by the company
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Contact info
Chicago, United States
- 8668488499
- www.vividseats.com
4.3
Excellent
110K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Quick response good price
June 9, 2026
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Hi Jennifer C., we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Always Fast, Always Reliable..
I’ve had a consistently great experience with Vivid Seats. The service is always prompt, tickets arrive on time without any issues, and the entire process has been smooth and reliable every time I’ve used them. I appreciate the ease of purchasing and the peace of mind that comes with knowing my tickets will be delivered as expected. Highly recommend.
June 10, 2026
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
Reply from Vivid Seats
Hi Jacob Urias, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
I like the view from the seat feature
I like the view from the seat feature. Good layout and purchasing was seamless and integration with ticketmaster clean.
June 9, 2026
Reply from Vivid Seats
Hi Z., we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Trust them!
I have ordered almost every single ticket from them and they have always legit and super easy to get.
June 10, 2026
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Thanks a bunch! We're happy we could make your experience a great one.
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Thanks for sharing! We’re happy to know everything went smoothly with your tickets. If you ever need anything or have questions in the future, we’re here to help. Enjoy your event!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
Hi William Harry, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Reply from Vivid Seats
Hi customer, thanks for the review! We love to hear you had a positive experience with us. Here's to more hassle-free ticketing and unforgettable events in your future!
Reply from Vivid Seats
Hi Chris Crawford, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
GREATNESS!
June 10, 2026
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
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