Vliegwinkel.nl Reviews 

I had an extremely disappointing experience with Vliegwinkel.

I purchased a ticket for my nephew for a round-trip flight (Brasília – Amsterdam). After the purchase, he suffered a very serious accident that resulted in a leg amputation. He is currently undergoing medical treatment and physiotherapy and has been declared medically unfit to travel. We provided official medical documentation confirming the severity of the situation.

Despite the clear medical emergency and the impossibility of travel, Vliegwinkel refused to offer any reasonable solution — no refund, no meaningful assistance, and no real attempt to support us during an incredibly difficult time.

I understand that companies have policies, but there should also be room for basic human decency and flexibility in cases involving severe medical emergencies. The complete lack of empathy and unwillingness to find a fair solution has been deeply disappointing.

I would strongly advise others to carefully consider their options before booking with this agency, especially if you expect support in unforeseen and serious situations.

Very disappointing experience.

Booked by a mistake ticket a month in advance and refund was = 0.Customer service is automated and I am not planning to use this website again

Instant customer service.

Endless number of attempts at tied-selling when all I wanted was a plane ticket. Attempted to sell options at a higher price than on the airline's website itself.

Very quick booking. A trustworty platform

No hidden costs, great experience.

When we were booking 7kg bag was included but in ticket it is showing that baggage not included why? Why would you lie people? You just give them the truth they Will choose i regret my money

The gave a good and swift service.

SCAM. Worst website ever. Never use it. They do not have any additional fee for change or cancellations while booking yet they charge almost the same as the ticket. Also they lie about other flights not having a space.

Very easy and simple to use, particularly when using several providers.

Dear Sir or Madam,

I am formally escalating this matter, as the way my case has been handled so far is unacceptable.

I have been in contact with multiple representatives — first English-speaking agents, then Dutch-speaking agents
with inconsistent responses and, at times, no response at all. This lack of continuity and follow-up is extremely frustrating and unprofessional.

I want to clearly explain what happened. I spent an entire afternoon carefully searching for flights, specifically selecting 9 August as my travel date. I put considerable effort into finding an affordable ticket. During the booking process on my mobile phone, your system froze, after which I had to re-enter my details. I was then taken directly to the payment screen, without a proper opportunity to review all details again.

After completing payment, I received a confirmation for 4 August, a date I did not book and did not intend to book. This is simply not correct.

I am a single mother with children, and organizing this trip has already required significant effort, planning, and financial consideration. To then be told that I must pay nearly €300 plus additional agency fees to correct a date I did not choose is, in my view, unreasonable and unacceptable.

I have clearly explained the situation multiple times, yet no meaningful effort has been made to offer a fair or customer-friendly solution. This is not how customers should be treated.

I am once again requesting a coulant and reasonable resolution to this issue. I did not book 4 August — I booked 9 August. I expect this matter to be reviewed properly and handled accordingly.

If this cannot be resolved promptly, I will proceed with further formal steps.

I expect a clear and serious response.

All information shared on time! Easy to go into my account to find all details!

Easy cheap way to book return flights using different airline

Better than eDreams

You've only sent me a return ticket !!!! You have not sent my departure ticket

I do not recommend this website, cheaper prices, but they don't follow the airline's terms and conditions on cancellations, etc. Purchase tickets directly from the airline's website. This will be my first and last booking via this website, which cost me a 60 euros cancellation fee, while if I had done it directly from Turkish Airlines, it would have been free of charge (free cancellation within 24 hours of booking).

It was everything good