VMS Vehicle Hire Reviews 

177
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

THEY ARE NOT TRUTHFUL Record of loss and inconvenience — My vehicle held for ~2 months, inability to pay for repairs until promised funds in lieu NEVER arrived, stress and unfair treatment.- They... See more

Rated 5 out of 5 stars

These guys are great … very good value for money, professional, polite, great location in secure place where can leave own vehicle and take van back at whatever time of night and drop keys (gated i... See more

Rated 4 out of 5 stars

Reported one of their employees for using a mobile phone, whilst driving. Weren't in the least bit interested. This, despite them boasting about all the safety cameras that are fitted to their vehic... See more

Company replied

Rated 5 out of 5 stars

I’ve been hiring from VMS for over 6 months now and find their service second to none. I used to hire from whoever was cheapest and after 4 consecutive time of VMS coming out on top, I now go... See more

Company details

  1. Car Rental Agency

Written by the company

Car, Van, 4X4, HGV, Dual Control & Refrigerated Vehicle Hire from VMS. Vehicle Rental Specialists in Stevenage, Sunderland, Tamworth & Warrington. Modern & Safe Fleet at Competitive Rates. Great prices great service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

177 reviews

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No recent history of asking for reviews

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3.4

All reviews

(177)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication

Great communication. Steve was very helpful and friendly when booking the van. Price was great. Van was huge! Really easy to pick up and drop off too.

April 26, 2021
Unprompted review
Rated 5 out of 5 stars

100% would recommend

Really great experience - hired a panel van from the Tiverton depot, first time using VMS and found the service excellent - from booking through to the checkin/out of vehicle procedure - friendly, straightforward, thorough and the vehicle was in excellent condition. Was able to return out of hours (easy process) and very reasonable price for 24 hour hire. Would 100% recommend and use VMS again.

April 26, 2021
Unprompted review
Rated 4 out of 5 stars

Good value

Very efficient from booking to collection & a good price. Would recommend.

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and good Vehicles

Highly recommend VMS.
I have used the Tiverton depot (formerly Western Truck Rental) a number of times. I am pleased to say the friendly and efficient service remains at the same high standard with the new owners.
The website is easy and clear to use so you can pick the right be his dad get a clear cost in advance. They always have what I am looking for. The vehicles are clean and well looked after and they are good value fir money.
Overall excellent

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend VMS hire

Highly recommend VMS hire. Excellent website, easy hire, clean van, value for money and accessible drop off. Will be using again soon

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

SMOOTH JOB

The Chap was very Friendly & helpful. He explained everything very well. The Van was Lovely & clean.
Smooth Job from start to Finish.... THANKS, Rich

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Hired a LWB transit to assist with a…

Hired a LWB transit to assist with a house move. Service was excellent and professionally with the vehicle provide perfect for the job. The staff were helpful and informative and the vehicle provided was very clean and tidy, literally a new van. Would certainly use them again.

December 6, 2020
Unprompted review
Rated 4 out of 5 stars

Good vehicle on the day

Good vehicle on the day, booking quite easy but needed a few documents sending via email to complete. Would have liked a bit more instruction on vehicle as was not familiar with large Ford but soon worked it out myself. Would use again.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

really easy service too yous very…

really easy service too yous very helpful and not expensive at all .staff are very helpful a was running late on returning the car and the staff stayed behind too wait for me after closing time which was very helpful respect too them .defiantly will be using this service again

November 28, 2019
Unprompted review
Rated 5 out of 5 stars

Van hire

Only local vehicle hire company to offer the kind of vehicle I required (needed a tow bar). Very good service, quick and simple process. I will definitely use VMS again.

November 18, 2019
Unprompted review

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