THEY ARE NOT TRUTHFUL Record of loss and inconvenience — My vehicle held for ~2 months, inability to pay for repairs until promised funds in lieu NEVER arrived, stress and unfair treatment.- They... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys are great … very good value for money, professional, polite, great location in secure place where can leave own vehicle and take van back at whatever time of night and drop keys (gated i... See more
Reported one of their employees for using a mobile phone, whilst driving. Weren't in the least bit interested. This, despite them boasting about all the safety cameras that are fitted to their vehic... See more
Company replied
I’ve been hiring from VMS for over 6 months now and find their service second to none. I used to hire from whoever was cheapest and after 4 consecutive time of VMS coming out on top, I now go... See more
Company details
Written by the company
Car, Van, 4X4, HGV, Dual Control & Refrigerated Vehicle Hire from VMS. Vehicle Rental Specialists in Stevenage, Sunderland, Tamworth & Warrington. Modern & Safe Fleet at Competitive Rates. Great prices great service.
Contact info
United Kingdom
- www.vmsvehiclehire.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication
Great communication. Steve was very helpful and friendly when booking the van. Price was great. Van was huge! Really easy to pick up and drop off too.
100% would recommend
Really great experience - hired a panel van from the Tiverton depot, first time using VMS and found the service excellent - from booking through to the checkin/out of vehicle procedure - friendly, straightforward, thorough and the vehicle was in excellent condition. Was able to return out of hours (easy process) and very reasonable price for 24 hour hire. Would 100% recommend and use VMS again.
Clean and easy
Really convenient, easy to deal with and most importantly a clean vehicle in excellent condition.
Good value
Very efficient from booking to collection & a good price. Would recommend.
Used VMS twice for van hire
Used VMS twice for van hire. Prefect both times would highly recommend.
Great service and good Vehicles
Highly recommend VMS.
I have used the Tiverton depot (formerly Western Truck Rental) a number of times. I am pleased to say the friendly and efficient service remains at the same high standard with the new owners.
The website is easy and clear to use so you can pick the right be his dad get a clear cost in advance. They always have what I am looking for. The vehicles are clean and well looked after and they are good value fir money.
Overall excellent
Highly recommend VMS hire
Highly recommend VMS hire. Excellent website, easy hire, clean van, value for money and accessible drop off. Will be using again soon
SMOOTH JOB
The Chap was very Friendly & helpful. He explained everything very well. The Van was Lovely & clean.
Smooth Job from start to Finish.... THANKS, Rich
i found the whole experience from start…
i found the whole experience from start to finish very easy with pleasant help full staff would use again
Hired a LWB transit to assist with a…
Hired a LWB transit to assist with a house move. Service was excellent and professionally with the vehicle provide perfect for the job. The staff were helpful and informative and the vehicle provided was very clean and tidy, literally a new van. Would certainly use them again.
Great service
Great service. Easy to set the hire up and Steve was really helpful at pick-up. Van clean.
Excellent service very friendly staff
Excellent service very friendly staff, vehicle was very clean and tidy I would use VMS again.
Good vehicle on the day
Good vehicle on the day, booking quite easy but needed a few documents sending via email to complete. Would have liked a bit more instruction on vehicle as was not familiar with large Ford but soon worked it out myself. Would use again.
Great service by Joanne and a lovely…
Great service by Joanne and a lovely vehicle for our holiday we will be using vms again in the future
Very efficient and helpful staff
Very efficient and helpful staff. The van we hired was excellent. Would recommend VMS Vehicle hire to anyone.
Have used this company many times can't…
Have used this company many times can't fault them friendly staff notheing too much trouble wouldount use anyone else
Fantastic company to deal with and not…
Fantastic company to deal with and not expensive would highly recommend
really easy service too yous very…
really easy service too yous very helpful and not expensive at all .staff are very helpful a was running late on returning the car and the staff stayed behind too wait for me after closing time which was very helpful respect too them .defiantly will be using this service again
Van hire
Only local vehicle hire company to offer the kind of vehicle I required (needed a tow bar). Very good service, quick and simple process. I will definitely use VMS again.
I would highly recommend VMS
I would highly recommend VMS, as they provided me with exceptional service yet again. Nothing was too much bother.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






