THEY ARE NOT TRUTHFUL Record of loss and inconvenience — My vehicle held for ~2 months, inability to pay for repairs until promised funds in lieu NEVER arrived, stress and unfair treatment.- They... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These guys are great … very good value for money, professional, polite, great location in secure place where can leave own vehicle and take van back at whatever time of night and drop keys (gated i... See more
Reported one of their employees for using a mobile phone, whilst driving. Weren't in the least bit interested. This, despite them boasting about all the safety cameras that are fitted to their vehic... See more
Company replied
I’ve been hiring from VMS for over 6 months now and find their service second to none. I used to hire from whoever was cheapest and after 4 consecutive time of VMS coming out on top, I now go... See more
Company details
Written by the company
Car, Van, 4X4, HGV, Dual Control & Refrigerated Vehicle Hire from VMS. Vehicle Rental Specialists in Stevenage, Sunderland, Tamworth & Warrington. Modern & Safe Fleet at Competitive Rates. Great prices great service.
Contact info
United Kingdom
- www.vmsvehiclehire.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service ⭐️⭐️⭐️⭐️⭐️
Great service, reasonably priced too, will 100% use again if the need arises.
Great service very helpful people and…
Great service very helpful people and good value for money would definitely use again
Great service
Great service and good value for money. The people at VMS are fabulous could not recommend them enough
Market leaders in vehicle hire.
I’ve been hiring from VMS for over 6 months now and find their service second to none.
I used to hire from whoever was cheapest and after 4 consecutive time of VMS coming out on top, I now go nowhere else.
Even having accidentally got through to their head office a couple of times because I dialled the wrong number, even they went above and beyond to help and get me pointing in the right direction.
Going from strength to strength, these guys will be market leaders in no time at all.
Awesome and Faultless
Well where do I start?
1. Very good customer service
2. I hired a 7.5 tonner and it was delivered timely, but then I had to have it replaced as it had signage. This was done in a good timely manner.
3. Both Trucks given were in very good mechanical order and served me very well.
4. I got a discount after the first month of hire, and I have to say its been a real bargain for what I paid.
5. I would definitely recommend VMS to people.
6. Thank you very much VMS, its a pity I had no more work for the truck as I would still be continuing with it.
All the best.
Lionel
Incredible customer service
Incredible customer service, they made moving house alot easier and less stressful the guys collecting and dropping the van off were professional and friendly and the van was more than ample for what was needed. Would highly recommend.
Brilliant from start to finish
Brilliant from start to finish. Reliable and professional. Dropped off on time and collected without fuss.
Would use again
VMS has impeccable service written all over it - take note and get amongst
Having been let down by Nationwide Hire, I called VMS needing a pick up to deliver machinery to our customers. Within 2 hours, I had a suitable vehicle delivered to my house. Unlike many other hire company's who take your money and then put the vehicle hire out to tender, VMS have over 30 pick up trucks in their fleet. This is efficient service at its finest - good work.
Tamworth Branch .
Tamworth Branch ..
Great service .. Excellent Staff .. Brilliant prices ..
Had excellent service every time I…
Had excellent service every time I hired good rates and service will recommend to everyone if they want to hire vechile in Stevenage area
Supplied a good car at a good price…
Supplied a good car at a good price within an hour of me contacting them as I had a last minute urgent requirement. Not used them before but certainly would again. Many thanks.
Cannot fault vms in anyway
Cannot fault vms in anyway, kept me informed on van delivery and collection, was a good working vehicle, did the Job brilliant and at a super price, would definitely recommend to anybody needing a van
First time customer
Really pleasant and efficient car was ready and fully checked. Would highly recommend hiring from this company and i will surely hire from them in the future
First Time customer
First time customer
Having used enterprise for many years I decided to try vms I was so surprised at the high level of customer service. All staff went out of there way to be as helpful as possible I will definitely be booking again as and when I need a van. The price was very reasonable. I used the Stevenage branch and would highly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






