VMS Vehicle Hire Reviews 

177
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

THEY ARE NOT TRUTHFUL Record of loss and inconvenience — My vehicle held for ~2 months, inability to pay for repairs until promised funds in lieu NEVER arrived, stress and unfair treatment.- They... See more

Rated 5 out of 5 stars

These guys are great … very good value for money, professional, polite, great location in secure place where can leave own vehicle and take van back at whatever time of night and drop keys (gated i... See more

Rated 4 out of 5 stars

Reported one of their employees for using a mobile phone, whilst driving. Weren't in the least bit interested. This, despite them boasting about all the safety cameras that are fitted to their vehic... See more

Company replied

Rated 5 out of 5 stars

I’ve been hiring from VMS for over 6 months now and find their service second to none. I used to hire from whoever was cheapest and after 4 consecutive time of VMS coming out on top, I now go... See more

Company details

  1. Car Rental Agency

Written by the company

Car, Van, 4X4, HGV, Dual Control & Refrigerated Vehicle Hire from VMS. Vehicle Rental Specialists in Stevenage, Sunderland, Tamworth & Warrington. Modern & Safe Fleet at Competitive Rates. Great prices great service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

177 reviews

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3.4

All reviews

(177)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service and good value for money. The people at VMS are fabulous could not recommend them enough

January 3, 2019
Unprompted review
Rated 5 out of 5 stars

Market leaders in vehicle hire.

I’ve been hiring from VMS for over 6 months now and find their service second to none.

I used to hire from whoever was cheapest and after 4 consecutive time of VMS coming out on top, I now go nowhere else.

Even having accidentally got through to their head office a couple of times because I dialled the wrong number, even they went above and beyond to help and get me pointing in the right direction.

Going from strength to strength, these guys will be market leaders in no time at all.

December 9, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome and Faultless

Well where do I start?
1. Very good customer service
2. I hired a 7.5 tonner and it was delivered timely, but then I had to have it replaced as it had signage. This was done in a good timely manner.
3. Both Trucks given were in very good mechanical order and served me very well.
4. I got a discount after the first month of hire, and I have to say its been a real bargain for what I paid.
5. I would definitely recommend VMS to people.
6. Thank you very much VMS, its a pity I had no more work for the truck as I would still be continuing with it.
All the best.
Lionel

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service, they made moving house alot easier and less stressful the guys collecting and dropping the van off were professional and friendly and the van was more than ample for what was needed. Would highly recommend.

November 2, 2018
Unprompted review
Rated 5 out of 5 stars

VMS has impeccable service written all over it - take note and get amongst

Having been let down by Nationwide Hire, I called VMS needing a pick up to deliver machinery to our customers. Within 2 hours, I had a suitable vehicle delivered to my house. Unlike many other hire company's who take your money and then put the vehicle hire out to tender, VMS have over 30 pick up trucks in their fleet. This is efficient service at its finest - good work.

October 24, 2018
Unprompted review
Rated 5 out of 5 stars

Cannot fault vms in anyway

Cannot fault vms in anyway, kept me informed on van delivery and collection, was a good working vehicle, did the Job brilliant and at a super price, would definitely recommend to anybody needing a van

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

First time customer

Really pleasant and efficient car was ready and fully checked. Would highly recommend hiring from this company and i will surely hire from them in the future

September 15, 2018
Unprompted review
Rated 5 out of 5 stars

First Time customer

First time customer

Having used enterprise for many years I decided to try vms I was so surprised at the high level of customer service. All staff went out of there way to be as helpful as possible I will definitely be booking again as and when I need a van. The price was very reasonable. I used the Stevenage branch and would highly recommend

August 24, 2018
Unprompted review

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