We are elderly and find it difficult we modern technology, we met a young man called Tom in Vodafone Stafford he was so very helpful to us, very polite and so helpful, he made our day. We were so pl... See more
Company replied
Location
Switch location127-127A Oxford Street, W1D 2HT London, GB
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⭐️⭐️⭐️⭐️⭐️ Excellent service from Umaima, Retail Adviser at Vodafone. She was professional, patient and explained everything very clearly. I originally came into the store to make a complaint,... See more
Company replied
Moved here from Australia and was trying to negotiate which phone plan would suit me best for my 12 months here and it was all very confusing until I walked into Oxford St and met Piotr. He sorted ou... See more
Company replied
Amazing service, specifically from Umaima who went above and beyond!! She was so friendly, patient and unbelievably helpful with setting us up. Definitely very very satisfied with my experience with V... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - 127 Oxford Street
Written by the company
Contact info
127-127A Oxford Street, W1D 2HT, London, United Kingdom
4.0
Great
379 reviews
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Beauty is the best
Beauty is the best! She took time aside to help me set up my eSIM and answered any and all of the questions I had which was quite a lot! Thank you Beauty!!
September 4, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great!
Christopher was quick, efficient and super nice! I had the best experience.
September 3, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
We're happy to hear that you had such a wonderful experience! Thank you for taking the time to share your positive feedback; we appreciate it greatly.
Thanks,
Vodafone Social Media Team
Absolutely Wonderful
I was attended by Chris and it was an incredible experience. Super lovely and attentive. Got everything sorted within 15 minutes!
September 1, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
This experience was one of the easiest…
This experience was one of the easiest and best ones I’ve had. Chris was extremely helpful and made us feel very comfortable with everything we were asking about. I would absolutely recommend him 1000 times over!
August 28, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Amelia,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Overall
Overall, such an amazing experience! Chris was a huge help and got us in and out super quickly with exactly what we needed!
August 28, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Ashelyn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service.
Andreea was professional and kind 😇
August 19, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Mr Mohamed,
Thanks for the lovely review and fantastic support for Andreea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andreea is a professional
Andreea is a professional, efficient and helpful lady.
August 17, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Came in for questions about data
Came in for questions about data. Immediately, Christopher was very kind and knowledgable. He helped me out with the issues and it shows that he really cares about the customer and their experience. 10/10 amazing employee!
August 15, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service from the Store…
Excellent service from the Store Manager by names of Beauty she is extremely professional and knowledgeable with the service product . Rushbash is professional and kind keep it up. Vodafone UK - Oxford Street 127 .
August 11, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly customer service
Came to pick up my online order which was my phone upgrade. I was served by Christopher and he was very friendly, efficient, explained everything to me and made me feel welcome. I left feeling slightly less clueless about tech. Thank you!
August 7, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Annabel,
Thanks for the lovely review and fantastic support for Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service by Samuel.
July 22, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Alex,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was excellent experience and…
It was excellent experience and especially the staff Mr Rushabh guided me well through out the process
July 30, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Salman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you so much Rushabh for the…
Thank you so much Rushabh for the wonderfuly outstanding service, you’ve been so helpful !
July 17, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came in from Gifgaff wanting to move…
I came in from Gifgaff wanting to move over to a Vodafone sim contract and Rushabh gave me the most wonderful service. Very attentive to what I wanted and got the best deal.
Really positive and great in store experience. I will be back!
July 13, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Kledi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff were welcomed
Rushabh was friendly, helpful, and explained everything clearly. Great service!
July 12, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Mona,
Thanks for the lovely review and fantastic support for Rushabh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - 127 Oxford Street
Hey Alexandru,
Thanks for the lovely review and support for Rushabh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience and fast execution in opening a UK phone number
Great experience and fast execution from Rushabh. The process of opening a new phone number in the UK was the smooth and I got the best package available for UK & global roaming.
July 10, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Christiana,
Thanks for the lovely review and fantastic support for Rushabh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rushabh was very kind and…
Rushabh was very kind and professional.He helped us set up our esim card and without him I could have missed Vodafone offers.
July 9, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Aliya.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful service
Helpful service trying to solve all of my problems. I tried solving it on the phone and that was not very good but the in store experience is very helpful
July 8, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hey Yasmin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beauty is THE best customer support…
Beauty is THE best customer support manager ever, very high level of service, I am beyond grateful to her for solving the issue I was having for the past 4 months
June 19, 2025
Unprompted review
Reply from Vodafone UK - 127 Oxford Street
Hi Nadia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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