It was very pleasing to have the polite friendly Abbie to talk to. Nothing was to much trouble. She spent time explaining what options were available to me when purchasing my new phone. She transferre... See more
Company replied
Location
Switch location11 Great Darkgate Street, SY23 1DE Aberystwyth, GB
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See what reviewers are saying
Michelle was extremely helpful in finding the best new contract and resolving our login off issue since installing the latest software upgrade. Very impressed by her knowledge and friendly nature. Kee... See more
Company replied
The whole team at Aberystwyth is fantastic, friendly and helpful. Abbie was brilliant at helping me switch broadband over and has been so helpful anytime I pop into the shop with a question. Have also... See more
Company replied
Traded in my old S21 ultra because I have used it for over 5yrs and opted for the new S26 Ultra 512 gb cobalt violet. Abbie explained all clearly any questions I needed answered. She made the exp... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Aberystwyth
Written by the company
Contact info
11 Great Darkgate Street, SY23 1DE, Aberystwyth, United Kingdom
4.9
Excellent
141 reviews
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A very happy experience
It was very pleasing to have the polite friendly Abbie to talk to. Nothing was to much trouble. She spent time explaining what options were available to me when purchasing my new phone. She transferred all my apps over to my new phone, and told me what was happening throughout the whole process. I would not hesitate recommending her tomy friends and colleagues to ask for her if they are visiting the shop as it was a pleasure to do buisness with her.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very efficient and friendly service
Very efficient and friendly service. Nicola understood exactly I needed and was able to explain everything perfectly.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Roger,
Thanks for the lovely review and fantastic support for Nicola.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The whole team is great!
The whole team at Aberystwyth is fantastic, friendly and helpful. Abbie was brilliant at helping me switch broadband over and has been so helpful anytime I pop into the shop with a question. Have also switched my mobile over now and the team worked to get me the best deal possible. Highly recommended!!
May 1, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey TessP,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michelle was extremely helpful in…
Michelle was extremely helpful in finding the best new contract and resolving our login off issue since installing the latest software upgrade. Very impressed by her knowledge and friendly nature. Keep up the good work and brilliant to be able to talk face to face with a real person.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Peter,
Thanks for the lovely review and fantastic support for Michelle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic help & support from Michelle
Fantastic help & support from Michelle. Please pass on my thanks.
May 11, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Anita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kind, friendly and patient!
A superb experience in store today I had a lot of questions that the staff answered and all my problems resolved. They are very patient and empathetic. Can’t fault them there! Highly recommend if you need a kind friendly and fair service that isn’t rushed.
May 10, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Lucia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Whole process was quick and explained…
Whole process was quick and explained fully by Abbie.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abbie was brilliant at helping us with…
Abbie was brilliant at helping us with our recent upgrade , was great and patient as we had our children with us. Will definitely be asking for her next time we visit the store 10/10 ⭐️
May 3, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Catrin,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abbie was so helpful in sorting my…
Abbie was so helpful in sorting my mother a new broadband deal for a much cheaper price to keep the services the same. Very friendly and approachable. Thanks very much
April 25, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Rich,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone purchase
As soon as we entered the store, we were greeted by Abbie, who was extremely helpful and friendly.
She explained everything really well and nothing was too much trouble.
I was given a great deal for a top phone.
One very happy customer!.
April 25, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Barry,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Aberystwyth
Hi Stephin 🙂 Thank you for leaving us this great review regarding the service you've received from Abbie. If you need any help in the future you know where we are. Liam
Excellent service
Went into store to to ask about my last bill. I was given the information I requested and they also got me logged into the app so I can see this information myself. Thank you Michelle.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Dan,
Thanks for the lovely review and fantastic support for Michelle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
3…phone contacts 3 issues
We visited the store because we had 3 issues. Matt, the store manager dealt with each and every issue with professionalism and care. We feel that the issues we needed sorting with 3 phone contracts would have been extremely difficult on the phone. Having a team of dedicated staff in store to speak to face to face was invaluable.
We were in store for over 2 hours and left totally satisfied that our phone issues had been dealt with.
Thanks Matt for your time and patience!
April 18, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Kirstie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful staff
Really helpful staff, Michelle delt with us today and went above and beyond to help me, really helpful.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and efficient service…
Very friendly and efficient service from George. Would definitely recommend.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Sarah,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The efficient and friendly staff,really…
The efficient and friendly staff,really explained everything I needed to know
Special thanks to Abbie and Michelle
April 4, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Andrew,
Thanks for the lovely review and fantastic support for Abbie and Michelle.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicola was a fantastic help in store…
Nicola was a fantastic help in store today, helped me upgrade and showed me how to use the app, thank you again nicola
March 30, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abbie staff member for Aberystwyth
Traded in my old S21 ultra because I have used it for over 5yrs and opted for the new S26 Ultra 512 gb cobalt violet.
Abbie explained all clearly any questions I needed answered.
She made the expirence of a new contract and new phone, fun and 😉enjoyable.
I would and have recommended people to visit vodafone Aberystwyth shop because of the patience the staff have shown both my wife and myself.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Andrew,
Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Above and beyond from George
George helped navigate me through joining Vodafone. He was honest and on the level - not trying to sell me the most expensive package. Also , he helped me a lot through the process of signing up online whilst I was in the shop - I felt really supported throughout! Thankyou George
March 18, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Brian,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank you Nicola
When my samsung fold decided to give up the ghost after 5 years I decided to purchase a new samsung s26 ultra and the service and professionalism was one of the best service from a phone provider they set up my new phone the day I collected it
Thank you Nicola and your associate
March 11, 2026
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey,
Thanks for the lovely review and fantastic support for Nicola.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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