Vodaphone shop in Aberystwyth Mike , Matt and Annabelle what great help they were sorted a problem I had with my mobile internet device with out any problem. They could do with training Vodaphone cu... See more
Company replied
3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB
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Vodaphone shop in Aberystwyth Mike , Matt and Annabelle what great help they were sorted a problem I had with my mobile internet device with out any problem. They could do with training Vodaphone cu... See more
Company replied
Richard was very helpful in advising and setting up a new phone for my husband. He made the experience less stressful. I will definitely be back when my phone is due in a couple of months. What a plea... See more
Company replied
Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... See more
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I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... See more
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3 North Parade, SY23 2JH, Aberystwyth, Dyfed, United Kingdom
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Abbie is a person who knows what she is doing, nice to speak to and a professional.

Reply from Vodafone UK - Aberystwyth
Michelle was most helpful and friendly when I went in, find both a new tariff and transferring my number over, would highly recommend

Reply from Vodafone UK - Aberystwyth
Excellent sevice with aberystwyth vodaphone .abbie is a credit to your company will deal with her again

Reply from Vodafone UK - Aberystwyth
I had such an amazing experience, this young lady called Nicola was so patient and welcoming, she manage to sort out my problems with such ease. If your’e ever in need of help I recommend seeing her. Vodafone definitely did a really good job hiring her. Brilliant.

Reply from Vodafone UK - Aberystwyth
Abbie was very helpful and efficient

Reply from Vodafone UK - Aberystwyth
Thankyou Vodafone Aberystwyth abbie was great 10 out of 10 lovely lady

Reply from Vodafone UK - Aberystwyth

Reply from Vodafone UK - Aberystwyth

Reply from Vodafone UK - Aberystwyth
I went in to the Aberystwyth shop earlier today to see about roaming charges as I am going abroad in the next few weeks. The staff were very welcoming and friendly and Michelle gave me great information and helped me out with a roaming pass.
It's good to know that there are still face to face customer services available instead of having to read everything online and maybe not understanding everything about it all.
Many thanks - I now have all that I need to keep in touch with people while I'm away.

Reply from Vodafone UK - Aberystwyth
Brilliant service from start to finish. Nicola was very informative and made the whole upgrade a breeze and even helped me set up my vodafone app! Thank you again Nicola.

Reply from Vodafone UK - Aberystwyth
Abbie was very helpful and made the whole process of upgrading my phone easy for an oldie like me.

Reply from Vodafone UK - Aberystwyth
Abbie in Aberystwyth is so friendly and helpful and this is the second time she has dealt with us. Nothing is too much trouble. On previous occasions I have dealt
With miserable advisers but Abbie is super. And she has not paid me to write
this !🤩

Reply from Vodafone UK - Aberystwyth
I needed to upgrade my phone before the end of the previous contract, and in terms of particular needs I now had. I can't remember the name of the lady who initially dealt with me - and she was brilliant - but she had to hand me over (very smoothly!) to Nic, who took me through my needs in terms of daily use, the kind of phone I wanted, the details of the contract I was bringing to an end, the options regarding the new contract, and the cost implications. I actually wound up saving money on phone use, and I got a really substantial upgrade for less than I'd feared, because of her diligence. I couldn't have asked for better service, but Nic was also appropriately engaging, friendly, witty, and combined thorough professionalism with a really human touch. I can't speak too highly of her or her colleague who started the process with me. It couldn't have been done more easily or competently.

Reply from Vodafone UK - Aberystwyth
Great experience today with Nicola at Vodafone Aberystwyth. She made my new phone purchase and transfer so easy and enjoyable. Very friendly and informative, couldn’t do enough to help. Thank you ☺️

Reply from Vodafone UK - Aberystwyth
I've found all the staff very helpful and knowledgeable, they always help me out !

Reply from Vodafone UK - Aberystwyth
Went in Sunday afternoon dreading changing my phone.walked out about 45 minutes later with no stress thanks to Abbie who was polite and very helpful Thank you Abbie

Reply from Vodafone UK - Aberystwyth
Everyone in the Aber store is always super polite and extremely helpful! Nicola was great with me! Helped me get exactly what I needed and nothing was too much hassle. I’m really grateful for everyone’s help and really happy with the amazing service!

Reply from Vodafone UK - Aberystwyth
Michelle gave a professional service and was very patient throughout

Reply from Vodafone UK - Aberystwyth
Went to renew my contract and was dealt with by the store manager Matt who was friendly, polite and very professional. He got me the best deal for my requirements and even better saved me £20 per month.

Reply from Vodafone UK - Aberystwyth
Abbie was brilliant helped me set up best deal for me very happy with outcome

Reply from Vodafone UK - Aberystwyth
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