Vodafone UK - Aberystwyth Reviews 

155
TrustScore 5 out of 5

4.9

3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB


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Rated 5 out of 5 stars

Vodaphone shop in Aberystwyth Mike , Matt and Annabelle what great help they were sorted a problem I had with my mobile internet device with out any problem. They could do with training Vodaphone cu... See more

Company replied

Rated 5 out of 5 stars

Richard was very helpful in advising and setting up a new phone for my husband. He made the experience less stressful. I will definitely be back when my phone is due in a couple of months. What a plea... See more

Company replied

Rated 5 out of 5 stars

Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... See more

Company replied

Rated 5 out of 5 stars

I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... See more

Company replied


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  • 3 North Parade, SY23 2JH, Aberystwyth, Dyfed, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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4.9

All reviews

(155)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Abbie is a person who knows what she is…

Abbie is a person who knows what she is doing, nice to speak to and a professional.

January 13, 2026
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Sheila,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle was most helpful and friendly…

Michelle was most helpful and friendly when I went in, find both a new tariff and transferring my number over, would highly recommend

December 16, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Nicholas,

Thanks for the lovely review and fantastic support for Michelle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent sevice with aberystwyth…

Excellent sevice with aberystwyth vodaphone .abbie is a credit to your company will deal with her again

December 15, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had such an amazing experience

I had such an amazing experience, this young lady called Nicola was so patient and welcoming, she manage to sort out my problems with such ease. If your’e ever in need of help I recommend seeing her. Vodafone definitely did a really good job hiring her. Brilliant.

December 3, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Emilia,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie was very helpful and efficient

Abbie was very helpful and efficient

November 21, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Ivor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thankyou Vodafone Aberystwyth abbie was…

Thankyou Vodafone Aberystwyth abbie was great 10 out of 10 lovely lady

November 8, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi. We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Really helpful. Will return

October 25, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi. We're happy to hear that you found our service excellent and helpful! We appreciate you sharing your positive experience and look forward to your return. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone update

Abbie was brilliant. Friendly and helpful

October 28, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi. We're happy to hear that you found our team member to be friendly and helpful. We appreciate you taking the time to leave us feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service!

I went in to the Aberystwyth shop earlier today to see about roaming charges as I am going abroad in the next few weeks. The staff were very welcoming and friendly and Michelle gave me great information and helped me out with a roaming pass.
It's good to know that there are still face to face customer services available instead of having to read everything online and maybe not understanding everything about it all.
Many thanks - I now have all that I need to keep in touch with people while I'm away.

October 24, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi. We appreciate you taking the time to share your experience. We're happy to hear that our team was welcoming and provided helpful information about roaming passes for your trip abroad. It's great to know that you found value in our face-to-face customer service. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Nicola was very informative and made the whole upgrade a breeze and even helped me set up my vodafone app! Thank you again Nicola.

October 7, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie was very helpful and made the…

Abbie was very helpful and made the whole process of upgrading my phone easy for an oldie like me.

September 2, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

We're happy to hear that the upgrade process was easy, and we appreciate the kind words.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie

Abbie in Aberystwyth is so friendly and helpful and this is the second time she has dealt with us. Nothing is too much trouble. On previous occasions I have dealt
With miserable advisers but Abbie is super. And she has not paid me to write
this !🤩

August 22, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had to upgrade my phone while on holiday!!!

I needed to upgrade my phone before the end of the previous contract, and in terms of particular needs I now had. I can't remember the name of the lady who initially dealt with me - and she was brilliant - but she had to hand me over (very smoothly!) to Nic, who took me through my needs in terms of daily use, the kind of phone I wanted, the details of the contract I was bringing to an end, the options regarding the new contract, and the cost implications. I actually wound up saving money on phone use, and I got a really substantial upgrade for less than I'd feared, because of her diligence. I couldn't have asked for better service, but Nic was also appropriately engaging, friendly, witty, and combined thorough professionalism with a really human touch. I can't speak too highly of her or her colleague who started the process with me. It couldn't have been done more easily or competently.

August 2, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Rev,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience today with Nicola at…

Great experience today with Nicola at Vodafone Aberystwyth. She made my new phone purchase and transfer so easy and enjoyable. Very friendly and informative, couldn’t do enough to help. Thank you ☺️

August 7, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Lisa,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I've found all the staff very helpful…

I've found all the staff very helpful and knowledgeable, they always help me out !

July 2, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sunday afternoon delight

Went in Sunday afternoon dreading changing my phone.walked out about 45 minutes later with no stress thanks to Abbie who was polite and very helpful Thank you Abbie

July 20, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Mark,

Thanks for the lovely review and fantastic support for Abbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everyone in the Aber store is always…

Everyone in the Aber store is always super polite and extremely helpful! Nicola was great with me! Helped me get exactly what I needed and nothing was too much hassle. I’m really grateful for everyone’s help and really happy with the amazing service!

July 16, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Ben,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michelle gave a professional service…

Michelle gave a professional service and was very patient throughout

July 7, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Xat vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Went to renew my contract and was dealt with by the store manager Matt who was friendly, polite and very professional. He got me the best deal for my requirements and even better saved me £20 per month.

June 3, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi, we are happy to see that your renewal was simple and enjoyable. Thank you for taking your time to feed this back to us and for the 5 star rating.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie was brilliant helped me set up…

Abbie was brilliant helped me set up best deal for me very happy with outcome

June 3, 2025
Unprompted review
Vodafone UK - Aberystwyth logo

Reply from Vodafone UK - Aberystwyth

Hi Carol, we are pleased to hear about your fantastic recent experience with Abbie. It's great to hear Abbie was able to support you with choosing the right package for you. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

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